By Tim Ferriss: Bestselling Author, Human Guinea Pig
Published November 09, 2023 4:36pm
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Sheila Heen has spent the last three decades working to understand how people can better navigate conflict, with a particular specialty in difficult conversations.Â
She is a founder of Triad Consulting Group, a professor at Harvard Law School, and a co-author of Thanks for the Feedback: The Science and Art of Receiving Feedback Well (even when it’s off base, unfair, poorly delivered, and, frankly, you’re not in the mood), with Douglas Stone, and Difficult Conversations: How to D...