@strypey
#UX is in theory an all-encompassing field. Yet in practice its most focused on product, service and application delivery in relation to a company or group.
#SX includes UX and helps focus that deliverables match the needs of not only the direct consumers, but many other people indirectly affected as well in various different way. It addresses the externalities and ripples caused by new technology introductions.
That's huge scope thus SX also provides practices to steer through that.
https://social.coop/@smallcircles/113525270941363776
@smallcircles
> UX is in theory an all-encompassing field
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