@smallcircles
> UX is in theory an all-encompassing field
> SX includes UX and helps focus that deliverables match the needs
The narrowing of UX you describe reminds me of what happened to Agile development. I've read forums where worker complain about what reads like people doing waterfall and calling it "Agile". Usually after doing a watered down certificate in some Agile methodology ('become a Scrum Master in only 3 days!'), and totally failing to get the core ideas.
https://mastodon.nzoss.nz/@strypey/113526803584428145
@strypey yes, unhandled complexity can drive any system or process into utter chaos.
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