The technician arrived early this morning (wow!) and fixed the issue with the DSL (Digital Subscriber Line) (again!) and the issue explains the confused response about it being fine [1]. The DSLAM (Digital Subscriber Line Access Multiplexer) was fine. The line wasn't cut. This time, the wiring behind the faceplace in the wall was shorting out.
Good lord—we've had the trifecta of issues with DSL this past month—the interior wiring, exterior wiring and issues with the Monopolistic Phone Company network!
Sheesh!
Hopefully this means everything is fine and we won't have any further issues with th@ D ASDqwe2893 lkas f NO CARRIER OK