1 upvotes, 1 direct replies (showing 1)
View submission: Leith Toyota Warning
They twice tried to charge me for service that was included with my purchase. Of course I spoke up and they cleared it up on the spot but man, communication is not great. I also called to get a recall service and they didn't even answer the phone. Car buying experience was also poor but it was 2022. They had a lot of gumption then.
Comment by bobquest53 at 03/02/2025 at 14:32 UTC
1 upvotes, 1 direct replies
We bought a 2024 HR-V from Reggie Jackson which currently has an active safety recall (steering related). Called them in November to get the recall fixed and was told "we will add you to our list" because parts are slow coming in. Called them back last week and was told "you are still number 306 on our list", we will call you when it's your turn for service. I haven't figured out my next steps yet, but won't give this dealership any of my money in the future.