https://www.reddit.com/r/raleigh/comments/1ifljof/leith_toyota_warning/
created by Best_Wolverine4249 on 02/02/2025 at 01:09 UTC
692 upvotes, 86 top-level comments (showing 25)
I wanted to warn you all about Leith Toyota on Capitol Blvd. Raleigh. I took my car to them to have the battery checked because it was under warrenty and the car was taking a long time to start/turn over. After 4 days of possesing the car they said the battery was fine but the car was overheating due to a "broken" cooling fan that would cost $600+ to fix. I immediately called bs as I know my car and knew it wasn't overheating. I took my car to another mechanic and they said the fan was fine but yes, the battery needed replacing. Lieing Leith Toyota cost me $900 in Ubers, diagnostic fees, tows, and battery. Do not take your car there. They lied to me, cost me about a grand, and I wouldn't want the same to happen to another person. Do not go there.
Comment by booksarelife1995 at 02/02/2025 at 01:13 UTC
350 upvotes, 2 direct replies
I test drove a used car from leith Toyota that they had ready to sell on the lot and it broke down and someone else from the dealership had to come get us. lol overall a wild dealership.
Comment by cryptoquant112 at 02/02/2025 at 01:24 UTC
188 upvotes, 10 direct replies
Both Leith Toyota and Capital Ford are scummy but Capital Ford is the worst I’ve ever seen. Absolute scum of the earth tactics and sales tricks. The faster the dealership model is replaced by online purchasing the better for all.
Comment by LostMyMarbles2 at 02/02/2025 at 01:26 UTC
34 upvotes, 0 direct replies
My SO has taken his car there for routine maintenance several times and each time it comes back something is broken. No more.
Comment by CharredLions at 02/02/2025 at 01:21 UTC
56 upvotes, 1 direct replies
We went there twice to buy a new vehicle and couldn’t get anyone to give us the time of day. We ended up with a 2025 CRV from a different dealership group.
Comment by RobbySalv at 02/02/2025 at 01:29 UTC
77 upvotes, 4 direct replies
Every Leith dealership is full of it. They over charge and lie about everything. I'll never go back to one
Comment by Desperate-Prize6173 at 02/02/2025 at 02:41 UTC
11 upvotes, 1 direct replies
I went into Leith Toyota or is it Toyota of Raleigh (Love how they leave the Leith off the !new name based on bad rep), for a cup holder insert, and quoted me 75.00. I said that all I needed was one, and she gave me a sly response.
I was not impressed with this place, and went out to Fred Anderson toy near brier creek and state park & they were impressive, knowelegable , & cared that I was there & I felt great leaving there.
Comment by beasthayabusa at 02/02/2025 at 01:46 UTC
22 upvotes, 1 direct replies
Leith is wild. Tried to sell me 4 different outbacks all absolutely smashed up and dirty. Sold “as is” like what homunculus is giving these people buisness. Clearly moving these shit boxes too. Oh yeah, and above market pricing for unsmashed decent cars too
Comment by djseto at 02/02/2025 at 03:03 UTC
36 upvotes, 3 direct replies
$900 in Ubers!? WTF are you commuting to? Charlotte?
Comment by FrankAdamGabe at 02/02/2025 at 02:14 UTC
13 upvotes, 1 direct replies
The gm there is the most bro country douchebag ever and I didn’t even have a particularly bad interaction with him. At least, as of a couple years ago whoever the gm was. His dad is like the gm over all the dealerships and you can tell he’s only there because of that.
Comment by 50sDadSays at 02/02/2025 at 01:26 UTC
26 upvotes, 4 direct replies
Went to Hendrick Toyota in Apex with the same issue a few weeks ago. They kept it overnight because it started up fine when I brought it in (having charged it and driven it). The next day it wouldn't start and they gave me a new battery. Did a 14-point inspection while they had it and recommended no work be done.
Comment by Actual_Platypus5160 at 02/02/2025 at 02:28 UTC
6 upvotes, 1 direct replies
They tried to push me into a contract. I’m a woman and I was in my early 20’s at the time. The old man there didn’t even suggest other cars. I said I wanted a Prius. He showed me one and immediately tried to get me to sign a contract. Thankfully I was texting my parents the whole time and they told me to just leave. Ended up buying a hybrid from my local mechanic with 40k less miles on it for only 2k more than the Prius.
Comment by Ok_Patient_122 at 02/02/2025 at 01:27 UTC
5 upvotes, 4 direct replies
Any recommendations on a worthwhile Honda dealership near Raleigh?
Comment by LordZolo at 02/02/2025 at 03:09 UTC
5 upvotes, 1 direct replies
After their head of service lef( Shelia was amazing) it has for sure gone down hill.
Comment by Xyzzydude at 02/02/2025 at 03:52 UTC*
5 upvotes, 0 direct replies
Bought a car from Leith Nissan in Cary. The experience was fine but it took them so long to deliver the title I started getting nasty grams from the NCDMV about not registering my car (I had transferred the license plate). Their excessive doc fee should buy better service than that.
Comment by Parnaiz87 at 02/02/2025 at 03:22 UTC
9 upvotes, 1 direct replies
I am NOT a fan of the Leith brand here. Will try to avoid as much as possible.
Comment by BrokelynBridge at 02/02/2025 at 01:27 UTC*
8 upvotes, 2 direct replies
Hey there, one of my close friends was told by them her car needed its PCV valve replaced and new tires too. A two year bought brand new car. She’s an engineer so her warning light came on and asked the rest of the team at work. We did our digging, that part doesn���t need replacing this soon. Took it to another shop and they told her the same, that part needs no replacement anytime soon. Her tires came out as good for another year too.
Keep your head on a swivel with them nickel and dimming scammers. Especially if you’re vulnerable in the technical know how of cars.
The Rocky Mount Toyota now that we are at it, took advantage of me being a foreign national doing his first vehicle purchase last year too. They told me they needed my SS to test drive a car. Ran me through their system and tried to push a used car onto me with a wooing 13% APR. When I said no they insisted with bullshit like “you ain’t gonna find a car this good”. Bro, it’s a fucking Mazda. They’re manufactured by the millions.
Comment by persedes at 02/02/2025 at 02:05 UTC
3 upvotes, 0 direct replies
Yeah that dealership is something. Were on the wait-list for a sienna 2 years ago and after having written us down for the wrong model, they asked us to come in and then the rep stood us up for 30 min until we just decided to leave..
Comment by BasilRare6044 at 02/02/2025 at 04:52 UTC
3 upvotes, 0 direct replies
I have two Toyotas and don't use dealerships unless there's a recall. I bought both cars from CarMax. When my batteries get about > 5 years old, they can begin to lose their cold crank ability. That's when I go to AutoZone. They test the battery and alternator and replace the battery when needed.
Do you suppose complaining the head Toyota office would help recoup some of your expenses? Keep your receipts.
Comment by Cannonballbmx at 02/02/2025 at 13:31 UTC
3 upvotes, 1 direct replies
A friend of mine took her BMW to Leith for regular service. The mechanic told her she had a screw in her tire and it needed to be replaced. They showed her the damage and the BRAND NEW SCREW in her tire. She pointed out that if that screw was in the tire when she came in it would have been all scratched up and damaged. They ended up buying her a new tire. Scammers.
Comment by Irishgirl8-14 at 02/02/2025 at 14:08 UTC
3 upvotes, 1 direct replies
Contact the owners of the dealership and show them the other mechanic, along with all the documents you have from Leith, this exact same thing happened to my daughter (at a different dealership) we contacted the owners and told them about the scams going on at the repair center. We did receive a refund. Couldn’t hurt to ask?
Comment by Secret_Session_3496 at 02/02/2025 at 14:37 UTC
3 upvotes, 0 direct replies
All dealers are struggling, not selling many cars. You go in for scheduled service and the dealer tells you numerous problems that need fixing. The car dealer is trying to make up some of the lost revenue from service.
Comment by DifficultFox1 at 02/02/2025 at 15:31 UTC
3 upvotes, 1 direct replies
I would rather piss in my own mouth than ever deal with that leith again. Can’t bring myself to even explain why - I’ll just get angry again, they’re horrendous
Comment by RobertDigital1986 at 02/02/2025 at 01:57 UTC*
5 upvotes, 1 direct replies
Leith will pay for your Lyft both directions if you ask, FYI. They call it a shuttle but it's Lyft. There's absolutely no reason to be paying for Ubers to/from Leith.
Kings Auto on West St is the best mechanic in town. They've sent me to Leith when repairs would be covered under warranty and thus covered for free, else I let them do all my work.
If you have decent insurance don't pay for tows either, just use the roadside assistance you almost certainly have included with your policy. Doesn't matter if you're not currently stranded somewhere. I've even used roadside to tow my car from Kings to Leith, actually. I've also used it to tow from my house to Kings when my car wouldn't start (I have progressive).
Obviously never take your car to a dealership for service unless you absolutely have to. They're always going to be the most expensive option.
Comment by Jroed90 at 02/02/2025 at 02:09 UTC
5 upvotes, 0 direct replies
Its a little bit farther out in Apex but I have had nothing but a positive experience with Hendrick Toyota
Comment by NllCKLE at 02/02/2025 at 02:10 UTC
5 upvotes, 0 direct replies
If you have to go to a Toyota dealership let me tell you Hendrick Toyota in Apex is the best one. I go out of my way to go to them. I never feel like theyre trying to get one over on me.
One time I had an issue w my car I HAD to go to the dealership for and I called every single one in the area. They were the only ones who were actually nice, helpful, and frankly, gave me the time of day.
They could tell I was struggling financially and when I gawked at the price of a certain item they didn't even charge me for it..