46 upvotes, 3 direct replies (showing 3)
View submission: Leith Toyota Warning
I had the worst experiences with maintenance at Capital ford. Never again. I’m 1000% sure they didn’t do what I asked and were making up problems to upsell me
Comment by WatShmat at 02/02/2025 at 01:46 UTC
15 upvotes, 0 direct replies
They called my dad instead of me regarding upselling maintenance, he said yes so got the full $150 air filter runaround plus all the coolant flush and crap it didn’t need.
Comment by Curios_blu at 02/02/2025 at 12:31 UTC
15 upvotes, 1 direct replies
I was fortunate to have a terrible experience at University Ford in chapel hill. I was planning to buy a new Ford Escape and while in the dealership, they kept changing the advertised ‘deal’. While I was there, they found the color I wanted at another Ford dealership (I think Capital Ford), and had it driven over to their lot. (They had to change the tires to standard as it had some extra wide ones on). So I was there about two hours. Just as we were wrapping up, they increased the cost again, due to some small print about financing, so I stood up and said forget it. I’m done. I went to Honda and bought a new CRV the same day. That was 20 years ago and I still drive my Honda everyday. Love it. Best decision I made, thanks to the twats at Ford.
Comment by sbdwiggi at 02/02/2025 at 13:56 UTC
1 upvotes, 1 direct replies
I had a very good experience with Capital Ford maintenance when a squirrel punched through my under carriage and chewed up all my wires. It might be because my insurance covered it and anything they wanted to do needed to be approved by the adjuster so they couldn’t do any upselling.