31 upvotes, 4 direct replies (showing 4)
View submission: Announcing Subreddit 2 Subreddit Modmail
Yes, this was done by design, primarily related to muting:
If a user is writing into your subreddit from another subreddit in a masked way, and you want to mute them, the primary option would be to mute the entire subreddit, which didn’t feel right to us both from a UI complexity perspective and from a general community management perspective: one troublemaking mod may not be representative of your whole community.
We also had some general feelings of transparency in communication between subreddits that it’d be better for mods to be communicating directly, although we definitely do see use cases too. The muting thing was the primary reason.
Comment by MajorParadox at 11/05/2022 at 20:01 UTC
15 upvotes, 1 direct replies
If a user is writing into your subreddit from another subreddit in a masked way, and you want to mute them, the primary option would be to mute the entire subreddit,
Can't it mute the mod internally but not reveal the username to the other sub?
Also, what do you do in the case you want to mute the entire mod team? Do we just have to report it and hope for the best? I think a "mute this mod" and "mute this subreddit" options would be best.
Comment by Zavodskoy at 12/05/2022 at 02:17 UTC*
5 upvotes, 0 direct replies
So if someone has a bunch of alts that all moderate a subreddit do I have to mute them all one by one? And then in 28 days do it all over again
Comment by dequeued at 12/05/2022 at 01:21 UTC
7 upvotes, 2 direct replies
First of all, this is a great feature and thanks for adding it!
Unfortunately, the inability to send modmail as the subreddit means that subreddit-to-subreddit modmail is only going to be used in a subset of situations.
On /r/BotDefense, we sometimes need to interact with subreddits using our bot and more than a few times, it's been with a subreddit that isn't exactly trustworthy. I definitely try to avoid showing my username in those situations. Don't admins also hide their username more often when interacting with certain subreddits or users?
To use another example for this use case: if subreddit A has a submission that is resulting in a brigade on subreddit B, why should someone on subreddit B be forced to reveal their username when modmailing subreddit A about the issue?
one troublemaking mod may not be representative of your whole community
Then that person can be removed as a moderator or have their modmail permissions revoked.
To put it another way, if a moderation team can't behave as a whole then the entire moderation team should be muted, not just a single moderator. That a moderation team would have to issue mute after mute to temporarily end a conversation is not a good thing.
Comment by BlatantConservative at 11/05/2022 at 21:02 UTC
3 upvotes, 0 direct replies
This absolutely breaks the /r/RandomActsOfMuting fuckery I was going to pull, off, but smart move.