17 upvotes, 11 direct replies (showing 11)
View submission: Experimenting with a new mobile moderation experience
I hear you on this. Part of the next phase of iterating on this feature are improvements to ModQueue. What specific ModQueue features are you looking for? Removal reason we have speced and ready to go but we’re uncertain on when to prioritize vs other priorities (like this experience and User Notes). Hearing this feedback is a useful perspective to have as we think about next quarter’s plans.
Separately, we’re trying to learn on one platform, iterate and bring to all. By focusing on one platform we can do more in parallel effectively. If we were to build everything on both platforms, we would also have to iterate on both which means some wasted engineering time.
Comment by ceih at 25/05/2021 at 17:09 UTC
88 upvotes, 4 direct replies
Removal reason needs to be now. First feature, everything else can wait. As it stands I can’t moderate on mobile, because I remove a topic and provide nothing to the user or my team as to why it was removed.
Comment by itskdog at 25/05/2021 at 17:11 UTC
40 upvotes, 1 direct replies
It's literally in the mod guidelines (which aren't really guidelines but actually rules as the User Agreement says we must follow them) that we must educate users before punishing. How a core feature enabling mod teams to do exactly that by way of warning users with pre-written templates when posts are removed is not considered a priority is baffling.
Comment by mildfull at 25/05/2021 at 17:45 UTC
18 upvotes, 1 direct replies
Echoing what /u/ceih has said, removal reasons need to be now. For me, it's the one thing that's keeping me from moderating much more frequently on mobile. Having access to it ASAP will allow moderators to more effectively educate our users and address concerns as to why certain posts are taken down. It cannot be that mods have to rely on a flair bot to do the removing for them - that's just silly!
Comment by [deleted] at 25/05/2021 at 17:13 UTC
27 upvotes, 2 direct replies
Those are just off the top of my head.
At a high level, any click reductions would be helpful.
Comment by jeypiti at 25/05/2021 at 18:14 UTC
10 upvotes, 0 direct replies
With the removal reasons in the pipeline, the only missing feature prohibiting serious mobile moderation for me is user notes.
We use them extensively on the subreddits I moderate, tracking all bans and a sizeable portion of all our removals among other things. The context user notes provide is crucial in making informed moderation decisions. Mobile is completely lacking this context, making it effectively unusable for modding for my co-mods and me.
Comment by Xenc at 25/05/2021 at 20:49 UTC
8 upvotes, 0 direct replies
Usernotes on r/toolbox are stored in wiki and allow for history of a user to be easily seen. If Reddit went one step further and showed ban history it’d be so powerful. Add in mobile support and you’ve struck gold.
Comment by M0dusPwnens at 25/05/2021 at 17:13 UTC
11 upvotes, 0 direct replies
The big problem I was trying to point to is that, without user notes, it doesn't matter what features mod queue has. I couldn't even give it a test run.
Aside from deleting really obvious spam from bots, which usually gets caught very quickly by filters anyway, I can't do anything with mobile modqueue if I can't also access user notes. There's no way to know a user's history to decide whether to escalate to a warning or ban and no way to leave a note for other mods to do the same. This is absolutely crucial for moderating an even moderately large subreddit.
Without removal reasons, it can be annoying to moderate, but without user notes it's just downright impossible.
Comment by gumdropsEU at 25/05/2021 at 21:04 UTC
1 upvotes, 0 direct replies
Removal reasons are a top priority, when onboarding moderators to my community in the past I have explicitly told them not to moderate on mobile due to this.
Comment by GuacamoleFanatic at 26/05/2021 at 00:07 UTC
1 upvotes, 0 direct replies
Can we get RIF for IOS, best app Iverson come across for moderation.
Comment by Kaalisti at 26/05/2021 at 20:52 UTC
1 upvotes, 0 direct replies
I'd also like to be able to see all of the queues on Mobile... as in the Reports Queue and Spam Queue (or am I missing how to do that?)
Comment by jofwu at 24/06/2021 at 15:43 UTC
1 upvotes, 0 direct replies
Removal reasons is the biggest priority, closely followed by modqueue.
User notes would be a big help, but a basic level of moderating is at least *possible* without them. Without removal reasons I'm better off using mobile web to moderate. (despite how much of a pain that is)