24 upvotes, 15 direct replies (showing 15)
View submission: An update to Mod Push Notifications
Share your ideas for more notification types and other suggestions here.
Comment by Emmx2039 at 18/05/2021 at 16:36 UTC
13 upvotes, 1 direct replies
Not sure if it's already a thing, but what about an option for when modmail messages are highlighted/a subreddit receives admin correspondence? Could be useful for getting more of a team to see a certain message etc.
Comment by skymarimo at 18/05/2021 at 16:54 UTC
6 upvotes, 2 direct replies
If this isn’t already a feature, I’d like a PN when an item is added to the mod queue.
Comment by devperez at 18/05/2021 at 17:18 UTC
5 upvotes, 1 direct replies
I really hope removal reasons is the next big thing in mobile. This is great feature and will help a lot. But now we need to be able to select a removal reason so we don't have to hop on our PC after we get the mobile push notification.
Comment by MajorParadox at 18/05/2021 at 16:51 UTC
9 upvotes, 2 direct replies
Would it be possible to get some kind of "Activity" setting but for detecting high numbers of unsubbed members? If it works well, it could help detect brigades. Although it would probably overlap with posts reaching the front pages of r/popular and r/all.
Comment by SweetJibbaJams at 18/05/2021 at 19:34 UTC
2 upvotes, 0 direct replies
Being able to link some automod actions to push notifications could be interesting, such as if a post/comment is removed with specific keywords, notifying mods when more specific issues arise that require prompter mod action or review. Even if it is a generic option such as "Automoderator has performed an action that requires your review" could be useful, but being able to add flavor text would be better. Then allow mods to opt out of notifications from automod. This would allow mods even more flexibility to tailor PNs, presumably without the admins needing to tailor it for too many circumstances.
Comment by CowCluckLated at 19/05/2021 at 05:49 UTC
2 upvotes, 0 direct replies
(If this is not already a feature) Could you add a feature that allows you to sort by types of reports. Let's say if a post gets over 3 reports of rule 8 it notifies you, but if a post gets over 3 reports of rule 2 it wouldn't alert you.
Comment by InAHandbasket at 19/05/2021 at 11:03 UTC
2 upvotes, 0 direct replies
Can we get a PN when the queue has a specified number of reported/filtered items? It’s nice to have PNs that say this particular post/comment needs to be looked at, but it would be really nice to have a PN that says all hands on deck the queue is overflowing.
Comment by itskdog at 18/05/2021 at 17:14 UTC
1 upvotes, 1 direct replies
I posted in r/ModSupport recently but didn't hear anything, but as this is related I thought I'd mention here - what happened to the pinned post notifications? r/PhoenixSC was a part of the initial alpha test with the mod-to-member DMs before you launched the sticky notifications feature to all subreddits last year, and it certainly felt like engagement and awareness of our announcement posts increased both during the alpha test and the full rollout.
However, despite the setting definitely being switched on in my app settings, I'm not getting notified for new stickies on any subreddits, not just my own, and engagement in recent announcements has dropped, which hasn't helped when we've had rule updates that could really have done with more eyes on them.
Comment by fighterace00 at 18/05/2021 at 17:44 UTC
1 upvotes, 0 direct replies
I think some additional granularity to post upvote PN could be beneficial to some. For example my sub almost never gets 25 upvotes on a post but nearly always gets 5. 20 seems to be about average for popular posts in a sub of 100 but the 2 PN options would be useless. Sub size varies wildly so I'm sure other sizes could have the same situation. Comment PN currently has 10 options and upvote 8 options.
Comment by zzpza at 18/05/2021 at 18:40 UTC
1 upvotes, 1 direct replies
The addition or removal of mods. Changing the community type (public, private, restricted).
Comment by CaptainPedge at 18/05/2021 at 21:25 UTC
1 upvotes, 0 direct replies
When someone follows us. Speaking of, any news on being able to see who our followers are?
Comment by Dianthaa at 19/05/2021 at 06:28 UTC*
1 upvotes, 0 direct replies
This might be a dumb question, but on Android, is there a way to set it so I only get notifications when I open the app and not in my push notifications? The way it works for messages and replies?This would be a very useful feature for us and something we actively need as we want to make a sticky comment directing people to our rules when threads get big, but I don't want it distracting me when I'm not doing Reddit stuff.
edit: oh I fixed it from phone settings
Comment by Durinthal at 19/05/2021 at 19:48 UTC
1 upvotes, 0 direct replies
Customize post activity notifications by flair. Certain types of posts we expect more activity on than others, so being able to ignore some of them as "business as usual" would be nice.
Comment by Ozuge at 20/05/2021 at 21:29 UTC*
1 upvotes, 0 direct replies
Other suggestions to make mobile moderating easier on the official app would be to allow us to reliably edit flairs, pin posts, and to click on comments from modqueue. Too many times do I edit a flair and pin a post only for it to show me that it did those things, but when I refresh the page, it's all gone. Too many times do I have to go see the context of comments by clicking the username in queue and searching the comment through someones profile, because if I click on the comment all I get to see is the reddit logo spinning.
Honestly you can drop all of this other stuff, just do those three things and I'd give the app a full 5 stars. Though these have all been issues for like a year now, so I doubt they'll ever get fixed, lest they be so already.
For notifs, they definitely still need some fine tuning. The reason I came to this thread is that I just received a notification asking me to review a post, sent to me 3 hours after another moderator had already removed said post.
Honestly the thing seems like it'd work great for smaller / low activity subs, but be better off being automatically off on bigger subs. Our queue for a near million subscriber sub is almost always at a constant 10-20 posts even with active moderation so getting a notif or two a day just seems really pointless. I and everyone in my team already know there's more than likely stuff there.
Comment by deathbyproxy at 27/06/2021 at 07:36 UTC*
1 upvotes, 0 direct replies
r/nosleep Moderator here.
I, for one, love the idea of the mod notifications, and the idea of improvements designed to make the moderation experience on mobile more intuitive to encourage mobile moderators to perform more diverse moderation actions.
But there might be a better argument for an official app designed specifically for moderators. One that is made to provide mods the most broadly effective mobile moderating experience, one that streamlines all moderation duties because it's designed not for the general user experience, but for the moderator experience and needs. Because at the moment, you're trying to wedge moderation tools into an app that wasn't designed to facilitate them. Instead, an app designed from the ground up with moderation purposes at its core would probably do more for the mobile moderation experience than additional improvements to a framework that wasn't designed for moderators in the first place.
I mod on New Reddit with the mod toolbox when on desktop, and have also moderated heavily on mobile.
However, I'm an outlier on our sub.
As a brief run down of what we do:
While we do have mods that are actively modding on mobile, the majority of their actions are approvals because the removal process is too cumbersome on mobile. Because we include a removal reason for every single removal. It's not a matter of just removing the post. We have to send an official modmail message to the user informing them of the removal and the reason for removal so they have an opportunity to fix the post. Toolbox (as previously mentioned, a third party tool) lets us do this at the moment of removal--automatically send a DM with the removal reason, and automatically archive the message (new feature) to prevent modmail from being backed up with unarchived removals.
Mobile requires several additional steps most mods don't want to go through.
I wrote a full guide to make mobile modding easier, but the gist of it is:
Because of this we have a disproportionate amount of mod activity weighted in favor of approvals while mod queue gets backed up with unreviewed and rule breaking stories a smaller percentage of desktop-based mods are left to deal with.
For us, a more ideal moderation experience on mobile would look like this:
This could be an option moderators could opt into/toggle on in their mod tools interface, so any subs that wouldn't benefit from a removal system like this would not have to deal with it as clutter. But would be of massive assistance to, I think, many subs including our own.