8 upvotes, 7 direct replies (showing 7)
View submission: Even More Modmail Improvements
I hear you. On importing, we don't have any plans to automatically import legacy modmail conversations. After shipping these updates we’re turning our attention towards fixing/improving Rules/Removal Reasons, Native Modmail, Native Automod. Working on those items will take up the bulk of the remainder of the year.
On reading old modmail threads: During the read only period after the transition, they'll still be accessible. After the period ends, we're essentially saying there's "no guarantee of availability” - meaning that, while we have no plans to remove these threads, it’s possible they could be deprecated in the future. We want to be open and transparent here. If the content of these messages is valuable to your subreddits, please preserve the information that is critical to your team.
Comment by dequeued at 22/03/2021 at 21:48 UTC
16 upvotes, 0 direct replies
Native Automod
Does "Native AutoMod" mean something different from "AutoModerator"?
If the content of these messages is valuable to your subreddits, please preserve the information that is critical to your team.
A large part of the problem is that we **can't** do that. It is simply not possible. Old modmail only lets you read the most recent 1000 messages. When dealing with older ban appeals, we often need to put the onus on the person appealing to reply to the original ban so it can be reviewed properly. The last 1000 old modmails is just a few months of modmail on a large subreddit like /r/personalfinance.
Comment by glowdirt at 23/03/2021 at 03:14 UTC*
10 upvotes, 0 direct replies
If the content of these messages is valuable to your subreddits, please preserve the information that is critical to your team.
Reddit only allows you to view the last 1000 most recent items though. For some subreddits that hard limit makes it so you can only access conversations less than a few months old (or far less for more active subreddits), unless you have a permalink to the conversation. It's practically impossible to do a full archiving of all items one might want to save with that 1000 item limit in place.
If you're pushing everyone onto the new modmail, please consider allowing some sort of way to easily bulk export or download the data we will be losing.
Comment by fabreeze at 09/04/2021 at 05:03 UTC
8 upvotes, 0 direct replies
If the content of these messages is valuable to your subreddits, please preserve the information that is critical to your team.
We have several years worth of internal documentation / legislation / incidence precendence in our modmail that is index in several mod eyes only wiki pages. It would be a big loss to our group if it was suddenly unavailable.
How would we go about exporting all the content of modmail for preservation? picking and choosing is simply not practical
Comment by alphanovember at 19/04/2021 at 12:03 UTC
8 upvotes, 0 direct replies
while we have no plans to remove these threads, it’s possible they could be deprecated in the future
Ah yes, nothing like just deleting ~15 years of messages. New "Reddit" sure is amazing.
Comment by benjaminikuta at 23/03/2021 at 01:14 UTC
8 upvotes, 0 direct replies
Please consider not deleting old messages.
Comment by InAHandbasket at 22/03/2021 at 22:23 UTC
5 upvotes, 1 direct replies
Will fixing/improving Rules/Removal Reasons include linking the removal reasons as user notes so we can track repeat rule breakers?
Comment by Bardfinn at 23/03/2021 at 00:48 UTC
2 upvotes, 0 direct replies
Native Automod
ooOOooooOOOoooo