20 upvotes, 3 direct replies (showing 3)
View submission: New Safety Features for Awards
If we can block awarders (even when anonymous), why can't we block reporters? The previous reasons given were that blocking reporters wouldn't work because they were anonymous. But it seems to be okay for blocking awarders.
Seems to me that we should be able to block reporters. I don't need to know anything about a reporter, if they've reported something incorrectly, I should be able to block them.
For example, in /r/PoliceChases I have set numerous places that not that "police chase AND police action videos are accepted here" and yet still from time to time get some twit reporting "not a police chase" and I cannot do anything to stop that.
Since I can't talk to them, I can't reply in any way to say "Hey, just so you know, our subreddit accepts police action videos", my only option is to process those reports EVERY. SINGLE. TIME.
Just one example. Sure, it's not harassment, but my ONLY option is to report every instance as "report button abuse" and force an admin to take time to deal with it.
And do I know what happens? No. I have no clue if I'm just pissing in the wind. I don't get any feedback on "Yes, we've done.... something" whether that be talk to the user or make it so their reports are auto-ignored or whatever. I have no clue if I'm doing anything other than wasting admin time. But you leave me no choice because that is the ONLY thing I can do to try and resolve the problem.
And to be clear, this above is just one example from one subreddit. My other subreddits have other report button abuses. And it's come-and-go. People report for a while and either my reporting causes something that stops them, or maybe they just stop reporting after a while. I don't know, because I get shit for feedback. "We've processed your report" Yeah, well, no clue if that means any action was actually taken, or if an admin sighed, rolled their eyes, and marked my report as processed.
Comment by Galaxy_Ranger_Bob at 23/07/2020 at 22:44 UTC
10 upvotes, 2 direct replies
I'm eagerly awaiting a response to your comment from admins.
Comment by BuckRowdy at 23/07/2020 at 23:22 UTC
6 upvotes, 1 direct replies
You could automod sticky a comment on every thread explaining what content you accept and asking the community to not report content that is specifically allowed.
Comment by jkohhey at 30/07/2020 at 01:27 UTC
2 upvotes, 1 direct replies
Hey u/IsaacEiland-Hall (and others), there's two issues with reporting reporters, both anonymity and also that reports aren't reportable — as mods who have reported abuse of the report button have seen. We're starting to undertake work on reporting this month, starting with the inline reporting flow, before moving into the moderator specific reporting, top of the list is abuse of the report button, at which point we'll make it so that mods can report an actual report and our aim is to make it easier to link reports from a specific reporter in that flow. I know that doesn't quite answer your question on blocking, but as we work through this we'll be able to keep in mind what other safeguards mods might need and how to support it.