https://www.reddit.com/r/modnews/comments/hwn8zy/new_safety_features_for_awards/
created by venkman01 on 23/07/2020 at 20:18 UTC*
372 upvotes, 38 top-level comments (showing 25)
​
Hi mods, hope you’ve been having a safe summer so far.
I wanted to come back to share what we’re releasing to make Awards a better experience (our initial post on the topic is here[2]). There are two safety features for Awards available today - Hide and Disable Awards - and more coming down the road.
2: https://www.reddit.com/r/modnews/comments/gr6fsc/following_up_on_awards_abuse/
More on those later, but first I wanted to reiterate our goals for our Award Safety initiatives, and why we’re continuing to invest in Awards. As always, thank you for your patience as we build these tools.
Onto the safety features themselves.
New Reddit: Hover on Awards and click “Hide” to hide this Award from view (Mod-only functionality)
Mobile (iOS screenshots): Click on Award Details, Access “Hide” functionality from More (“...”)
Again, thank you for your patience as we work to make the experience better for everyone. I’ll stay around to take questions. **We would love to hear from you all about what Safety use cases still need to be addressed.**
Comment by [deleted] at 23/07/2020 at 20:23 UTC
64 upvotes, 1 direct replies
Why don't award reports go to moderators instead? Moderators will generally be able to act upon it faster, and can report it to the admins if necessary
Comment by redtaboo at 23/07/2020 at 20:19 UTC*
1 upvotes, 3 direct replies
1: https://www.reddit.com/r/modnews/comments/hwn8zy/new_safety_features_for_awards/fzfuxma/
We’re currently dealing with a sitewide problem where the modhub is not requesting information on the most recently released features. You’ll be able to access this tool by going to your subreddit, clicking “Mod Tools” in the top right, and navigating to the Awards page. However, it’ll be inaccessible if you try to go straight to the settings page (for example, refreshing or opening the link in a new tab).
We’re working to resolve this as fast as possible.
Comment by BuckRowdy at 23/07/2020 at 20:27 UTC
21 upvotes, 2 direct replies
Thank you for this. Even though it's only a dozen awards, it's a good start. I do appreciate that this indicates that you are listening to feedback and seeking to implement it where possible.
If you coupled this with an incentive for mods to create their own awards (as well as incentivizing users to give the community awards) I think you could easily make up any revenue lost by the disabling.
Comment by Itsthejoker at 23/07/2020 at 20:22 UTC
99 upvotes, 2 direct replies
Thank you so much for the ability to disable awards. I know that this is a difficult decision on the business side because it directly impacts monetization, but it's a change that needed to happen for community safety. Thank you very much!!!
Comment by [deleted] at 23/07/2020 at 21:19 UTC
19 upvotes, 3 direct replies
If we can block awarders (even when anonymous), why can't we block reporters? The previous reasons given were that blocking reporters wouldn't work because they were anonymous. But it seems to be okay for blocking awarders.
Seems to me that we should be able to block reporters. I don't need to know anything about a reporter, if they've reported something incorrectly, I should be able to block them.
For example, in /r/PoliceChases I have set numerous places that not that "police chase AND police action videos are accepted here" and yet still from time to time get some twit reporting "not a police chase" and I cannot do anything to stop that.
Since I can't talk to them, I can't reply in any way to say "Hey, just so you know, our subreddit accepts police action videos", my only option is to process those reports EVERY. SINGLE. TIME.
Just one example. Sure, it's not harassment, but my ONLY option is to report every instance as "report button abuse" and force an admin to take time to deal with it.
And do I know what happens? No. I have no clue if I'm just pissing in the wind. I don't get any feedback on "Yes, we've done.... something" whether that be talk to the user or make it so their reports are auto-ignored or whatever. I have no clue if I'm doing anything other than wasting admin time. But you leave me no choice because that is the ONLY thing I can do to try and resolve the problem.
And to be clear, this above is just one example from one subreddit. My other subreddits have other report button abuses. And it's come-and-go. People report for a while and either my reporting causes something that stops them, or maybe they just stop reporting after a while. I don't know, because I get shit for feedback. "We've processed your report" Yeah, well, no clue if that means any action was actually taken, or if an admin sighed, rolled their eyes, and marked my report as processed.
Comment by tizorres at 23/07/2020 at 20:50 UTC
26 upvotes, 1 direct replies
Recently there was a post about Mod PN[1]. What do you think about tieing significant milestones like the subreddit cakeday notification in with awards.
1: https://www.reddit.com/r/modnews/comments/hqhpb6/mod_pns_a_new_way_to_stay_connected_to_your/
Like, give mods a heap of coins based on certain milestones.
Give the sub/mods a bit of incentive and give back to the community for hitting some milestones.
Comment by MajorParadox at 23/07/2020 at 20:28 UTC
9 upvotes, 1 direct replies
Access “Disable Awards” from Mod Tools > Awards on New Reddit (if you have Community Awards enabled, scroll down below those to access these options)
That's really coo! I'm concerned about community awards getting buried though, perhaps you should put these new options in a separate tab? I think community awards are the more important setting.
Although on the other hand, these settings may be toggled back and forth more often if mods want to test it?
Comment by itskdog at 23/07/2020 at 20:34 UTC
8 upvotes, 1 direct replies
Can that last point on reporting awards also go to mods so that we can hide them on a case-by-case basis?
Comment by Halaku at 23/07/2020 at 20:32 UTC
20 upvotes, 3 direct replies
Disable Awards (Desktop Only, New Reddit)
Why was this limited to *New* Reddit?
Is there a functionality conflict which prevents implementation on Old Reddit?
Comment by x647 at 23/07/2020 at 20:32 UTC
7 upvotes, 1 direct replies
Can communities get a small cut of sitewide awards? (When a post gets a reddit created award in a community rather than given a community award)
Not saying the same amount/percentage as when community awards are given, but a few to build up the coffers. Would help smaller communities build a bank.
Comment by MurphysLab at 23/07/2020 at 21:56 UTC
7 upvotes, 1 direct replies
Hide Awards (Desktop and Mobile): Moderators can now use the “Hide Award” functionality on mobile (previously only available on desktop). This functionality continues to be single instance specific, e.g. removing “Facepalm” Award from a single post or comment. Removing an award from a post or comment will also prevent that award from being given again.
I'm a little curious about the scope of this.
It strikes me that this is a functionality that really should be given to the *recipient* of the award, rather than to the moderator(s). Or at the least, the recipient should be given an override. Awards are often used to highlight a post that goes against the groupthink or trend on a particular subreddit. Given that mods often further such groupthink, it seems that this would have the potential to be used to further suppress alternative or outlier views.
Would there remain any indication that the post/comment had received *any* award? Would a post awarded gold that is then "hidden" still appear in https://www.reddit.com/r/modnews/gilded/[1] ? Does the recipient still see the award on his (or her) post, or is it hidden from view of everyone except the mod(s)?
1: https://www.reddit.com/r/modnews/gilded/
Comment by Haredeenee at 24/07/2020 at 14:45 UTC
5 upvotes, 0 direct replies
I am extremely surprised they did this.
Comment by SomeGuyNamedPaul at 23/07/2020 at 21:17 UTC
5 upvotes, 0 direct replies
If you actually want awards to be given out then you should consider at last seeding the clouds a bit and allocating a coin stipend per sub based upon volume criteria. The smaller subs don't really have much in the way of gold happening just because of the small volumes there. If you're looking to normalize the awards then this is a good start.
Comment by utterly-anhedonic at 24/07/2020 at 09:39 UTC
4 upvotes, 2 direct replies
These are pretty good changes. Actually well thought out.
Question - if an award recipient blocks an awarder, will the awarder get a message that they have been blocked?
Comment by impablomations at 24/07/2020 at 18:50 UTC
4 upvotes, 0 direct replies
Disable Awards (Desktop Only, New Reddit)
Thankyou for continuing to screw over blind and visually impaired users who find modding on new reddit to be a confusing mess.
Comment by PKflashomega at 23/07/2020 at 20:57 UTC
6 upvotes, 1 direct replies
Will it be possible to use the Disable Awards feature to completely disable all awards in a community?
Comment by [deleted] at 23/07/2020 at 20:23 UTC
10 upvotes, 1 direct replies
[deleted]
Comment by ThaddeusJP at 23/07/2020 at 20:31 UTC
3 upvotes, 1 direct replies
Disable Awards (Desktop Only, New Reddit)
is this a slow roll out? I see I was able to do it on one sub i mod, but not on others.
Edit: and now going back I no longer have the option. Sub is /r/hotwheels.
Comment by Subduction at 24/07/2020 at 13:19 UTC
3 upvotes, 0 direct replies
Much better messaging this time. Thanks.
Comment by [deleted] at 23/07/2020 at 20:26 UTC
8 upvotes, 2 direct replies
This is excellent, it's great to know that you're listening and making things better
Comment by Emmx2039 at 23/07/2020 at 20:22 UTC
7 upvotes, 1 direct replies
This is a great change. Thanks a lot!
Comment by SchuminWeb at 23/07/2020 at 20:59 UTC
2 upvotes, 0 direct replies
These all seem reasonable enough. Now you all need to work on a mechanism where users can convert premium time into coins, and redeem awarded premium as coins. In my case, I have a recurring annual subscription that renews each August, and I have about a year and two months' worth of premium time that I will never use because of that recurring subscription. I can't cancel my existing subscription because I'm grandfathered into the old price point. I would love to be able to convert that extra premium time into coins in order to pay it forward. Likewise, I would love for any premium-conferring awards to redeem as coins instead of time for the same reason.
Comment by tensouder54 at 24/07/2020 at 10:57 UTC
2 upvotes, 0 direct replies
Are/Have these features going to be/been made available in the API?
Comment by IntensifyingRug at 24/07/2020 at 16:09 UTC
2 upvotes, 0 direct replies
Just a small suggestion, but could you maybe add the ability to disable specific awards for certain post flairs?
Comment by SuitingUncle620 at 23/07/2020 at 20:43 UTC*
3 upvotes, 1 direct replies
Can I just say you guys have been doing fantastic recently with your communication and constant updates. It genuinely feels like you’re actually listening to us and implementing stuff that we’ve requested. Keep it going, guys & gals! <3.
