5 upvotes, 1 direct replies (showing 1)
View submission: Addressing the new video player
There were complaints in JUNE. They didn't even acknowledge the problem until AUGUST. All July people were begging to just go back to the old video player; this statement just says "fuck you, you're stuck with the new player and we'll start to address the problems *next week.* Sorry, people are already moving on to Apollo and other apps with developers who care.
When the web interface on a phone browser is better than the native app, you've got a problem. When you don't address the technical problems you've got a customer problem. When your solution is to tell the customers nothing and, when you do finally address it tell those customers to essentially fuck off, you've got a business problem.
Comment by [deleted] at 05/08/2021 at 01:30 UTC
3 upvotes, 0 direct replies
Actually it’s been longer for some of us. My other account got forced into A/B testing on it way earlier in the year, and I just stopped using that account after putting in my complaints.