48 upvotes, 1 direct replies (showing 1)
View submission: Addressing the new video player
I really appreciate the (belated) transparency here, but I don't understand why none of these changes were ever listed in the bi-weekly "new mobile version" announcements you guys post on here. I keep seeing updates like this[1] saying that there are "Just a few small things", which are apparently not worth mentioning, when in fact, there are very significant changes that many redditors are intensely interested in. Even the initial release of the video player was never mentioned here, and the problem goes much further back than that
With the way that these updates are currently presented, it kind of feels like we're being lied to, and left to to figure out the changes ourselves by experimenting and sharing notes. Is there any way you could put real change summaries into these announcements? Or, failing that, could you fix the message to make it clear that we should not expect any kind of change description?
(I accidentally posted this as a reply to the wrong comment a minute ago, so if you get a duplicate notification, that's why. Sorry about that.)
Comment by BurritoJusticeLeague at 02/08/2021 at 22:57 UTC*
15 upvotes, 1 direct replies
Hi there, I help work on our release notes in r/redditmobile as well as the more detailed updates you can find in the r/blog changelog posts, so I thought I’d jump in to answer this one...First off, thanks for sharing. This is good feedback, that's helpful to hear. We’ve heard from a few other people that having so many different places to find updates is getting confusing, and can feel like we’re hiding things, so we've been rethinking how and where we communicate product updates.
Currently, r/redditmobile is where we've been posting the release noes that are submitted with each version of the app that goes out, but the notes are short and don't include tests or a ton of details. This is one of the reasons we created the more detailed changelog updates in r/blog (if you haven't been following them, here's the most recent post[1])—so people can have a one-stop shop to see all the things that have gone out across the platform.I like your idea of putting real change summaries into the announcements though. Another thing we’ve starting doing recently, is adding links to the r/blog updates (with all the gory details) into the r/redditmobile posts. I’ll definitely work on updating that description to be more obvious, however. As you called out, it’s not clear enough that this is where you go for that more detailed information and I bet a lot of people aren't noticing it.
1: https://www.reddit.com/r/blog/comments/ojr3ee/a_better_best_reddit_in_new_languages_and_more/
We’re also currently running a survey on our communications in general, so feel free to add more thoughts here[2]. Or, you know, just reply to this comment.