By BBC World Service
Published March 23, 2021 4:00pm
Court cases can collapse due to unreliable witness statements. These are often taken some time after the crime has happened – but what if it was possible to take a witness statement very quickly using AI chatbots? Dr Julia Shaw is on the programme discussing her latest research into using an AI chatbot in reporting harassment in the workplace. Not only are statements taken more quickly, they are done better by a machine than a person, as people can interrupt, misinterpret, judge or incorrectly record statements. The AI chatbot sticks to a script and allows the witness to do the sa...