Warm reception from Pat McDonagh on THA Hotel of the Year 2024 announcement

Donal O'Regan, 31 Aug

LIMERICK people don’t have to travel far to check out the winner of

Hotel of the Year from the Travel and Hospitality Awards 2024 (THA).

Castletroy Park Hotel is the recipient of the accolade which is given

out based on the reviews of customers.

Caherline’s Cyril Laffan, general manager, said it is “all down to our

wonderful team” and “we are delighted to receive the award”.

Pat McDonagh, fresh from a successful weekend at Electric Picnic where

Supermac’s had a presence for the first time, said it was a wonderful

award to receive.

The Só Hotels owner, which includes the Castletroy Park Hotel, said

what made the honour special is that it is based on the reviews of

customers.

“It is all down to our superb staff, headed up by general manager Cyril

Laffan. And I want to publicly thank our staff for all their hard

work,” said Mr McDonagh.

He said the hospitality industry isn’t the most attractive to work in

with early mornings, late nights and weekend shifts.

“I don’t think they are thanked enough for all that they do and this

award from Travel and Hospitality is in recognition of their excellence

in the Castletroy Park Hotel,” said Mr McDonagh.

The entrepreneur was asked about calls from tourism and hospitality

groups on the Government to reinstate the 9% rate of VAT for

hospitality food service businesses.

“It's a difficult enough time for hospitality because there's a lot of

extra costs that have come into play since Covid.

“Normally, you have either food price increases or energy increases at

different times - now the whole lot has come together and the

reintroduction of the vat has added to that.

“It's a challenging time for a lot of hospitality, catering

industries,” said Mr McDonagh.

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The increased 13.5% VAT rate came into effect in September 2023.

The Galway man said if the Government introduced the vat at two stages,

two per cent now and two and a half percent in a year or twos time that

would have alleviated a certain amount of the costs and pressures on

the hospitality industry.

“It is a challenging time for anyone in the hospitality industry, or

indeed in retail because Covid has changed a lot of lifestyles across

the country, and even habits have changed.

“You go down the main street of any city and there's quite a few shops

closed unfortunately.

“That's probably due to various different reasons but online shopping

has become much more popular and that lessens the amount of football on

the streets. Then you have extra costs on top of that.

“And let's be honest about it, there is a bit of a change in spending

power out there. Whether it is a semi-recession that's coming or

whatever but there is tightening of belts going on.

“There isn't the same disposable income and that's really due to the

cost of living. The cost of living in all households has increased and

so therefore the disposable income is less to play with. What the

government does or doesn't do, that's a matter for them,” said Mr

McDonagh.