2600 Magazine - Volume 1, Number 4 2600 April, 1984 V I - 1 ■. 1 1 -■ 1 1 ■- 1 -I-. 1 . 1 IlHi-illll' h* Jfffl IV I h'KPIHSI S. tXC. :m lUtmIlI',;. nai;. i-.r|!HiH/ J Su h-.L'rifll ii^n Nil-i--, ujV ■■■III .I--III |I.|[K . Sfl ■L'llUflll-nii-illv :ih| fl [H'l hhiL-k LilfiJ. Wiii-ln IWlfl. Iki-v 7.'?. h| iihlk: J'.tiiiJ. I I 'Jfl-I SYSEftRO VOLUME onf. number four WHOSE STRIKE WAS THAT ANYWAY? „ Contract miles were breaking down between American Telephone and Telegraph and ihe three major unions of their employees. Asa result, workers walked off their jobs at midnight on August 7th. The AT&T strike was on! We all remember the phone strike of '83. It caused us to bold on directory assistance for several minutes. It gave us many unique error messages. It made it virtually impossible to make any operator-assisted calls from all around the country. For the first time in a long while, the voices at AT&T were not answering the phone. As we all know, a strike is an organized work stoppage by the employees in order to compel the employer to meet some demand. If the workers go on strike, it stands to reason that the company should suffer, if, for example, the union of Cabbage- Patch® producers was to strike, then none would be made, the factories would quickly be emptied, and consumers would rant and rave. If the local Cabbage* Patch® conglomerate had anticipated a strike, they could step up production. Till several hundred warehouses with millions of the surrogate orphans and, when the strike occurred, they could sell the surplus. The workers would lose their bargaining power in this case, unless the Cahhagc- Patch® truckers’ union also struck, or perhaps people stopped adopting the cretins, however unlikely that might seem. This analogy leads us back to last summer when 675,000 telephone employees went on strike. A walk-out of this magnitude should have devastated any company, AT&T, though, is the exception to the rule. What AT&T really depends on are phones, wires, switching systems, computers, electricity, some optical fibers, satellites, microwave towers, and other nifty 2 1 si century things that are all designed to run without the interference of human decision. The people are really just there to remove illegal third party phone calls from your bill, to make sure that your handwritten check matches the computer-read phone bill, or to tell you that the machine you are at cannot return your dime and that you will get a check for 10c in the mail, 91% of all calls made today don't use any operator assistance at all. And most of the other 3% could have been dialed without the assistance of a human. More and more “services” of your phone company are becoming tompletefy automated. With ESS. customers can dial overseas direct. Android information is popping up left and right. AT&T, a leader in technology, doesn't need their workers all that much. Glen E. Watts, president of the Communications Workers of America, saidTJn 1 950, for example* total labor costs amounted to about 45% of the telephone dollar while in 1980 they amounted only to 29%.." John Patrick Phillips (author of Ma flW/'i MUiiom) says that the company encourages or even “maneuvers'" a strike. According to him, Ma Bell reaps huge rewards, from a strike Phillips, a disgruntled ex-employee, who at times compares the phone company to fascism, would have presented AT&T's organized scheme last August like this: 675,000 workers strike for ahoul 3 weeks. 3 weeks out of a year amounts to 5,K% of it worker’s salary, IcTssaya phone worker made at the lime o! the strike a modest S250pcr week (operators made S37J. while systems technicians, the hesi paid workers, made S535). At this lime AT&T provided substandard service to the people for the same prices. The 3%. loss in phone usage due to lack of operators was probably easily made up by people making an extra effort to dial direct and by the fact that some of the calls were being handled by scabbing supervisory icu:I employees. And so, the company nets pure profit: 3 week strike x £250/ week x 675,000 workers = £506.250,0001 Phillips also notes that because managers and supervisors were doing the dirty work of the phone company, these people could not work on new projects. This means that several hundred million dollars would not be invested in expenditures on new projects because there is no one to do the work. So AT&T would get interest on this money during the strike and even for some time after it was settled until work had resumed. This yields several million more dollars in profit for AT&T. AT&T probably made out directly wilh over half a billion dollars from the strike. At the same time companies like New York Telephone sought to delay a $160 million rate increase so it could ask for another increase to reflect new contracts. As part of the settlement 21 days later, lop craft workers got a 5.5% increase for the first year of their 3 year contract and 1, 5%. for each of the next two years. They also got a S3 1 million training fund (£46 per employee) to help them deal with new technology and remain employable humans. Allof these “gains" are subsidized by the half a billion dollars gaining lots of interest which AT&T did not have to pay to their employees, AT&T at first offered a ridiculous 3.5%, increase for the first year and no increase for the next two, but after losing 5.8% of their salary by striking, workers got a 5.5% increase above the cost of living which is probably entirely subsidized by the strike itself and by rate increases. If s certainly a nifty deal for Ma Bell. Ttieir workers blow off steam and pay for their own raises, and stockholders don't have to worry one bit. The strike had its effect on the consumer As we all know, many were dialing, touchtoning®, or redialing their calls almost like usual and others were severely inconvenienced by a few managers and supervisors working as longdistance or directory assistance operators often for many hours of overtime, New installations came to a standstill and many were backlogged for several months. Any emergency repairs had to be handled by supervisory personnel. But after all this, the same fat phone bill came to people’s homes the next month, without any delay. In actuality, users cannot complain to or boycott the phone company as they could the Cabbage- Patch® manufacturers, in our earlier iiccnario. They cannot make AT&T or their local company do anything because each customer is as unimportant as each employee. We. as customers, arc all dependent on the phone. We have at least one in each home. We are hilled it we use it or not, and arc billed more to have it shut olT lor a month or two. We arc all so dependent oil the lines that run into our homes and on the one and a half million payphones that absorb our money that the Complaints of any one nr even thousands ol us are quite useless. AH of fhis utility (note the meaning of this word) was until recently controlled almost exclusively by itttc com pain, so in I he name of human spirit, roll oil with the divestiture. 1 THE TROUBLE WITH TELEMAIL GTE is practically inviting intrusions, and odds arc they’ll get plenty Lust month, two of our reporters took a trip to National Public Radio studios in New Vork to reveal a very interesting development. It seems that Telcmail, the ilectronic mail service of GTE Telenet was .uiWjust as easy to access as it was last year, prior to the October raids on computer owners who had allegedly broken into the system. What had happened was thfc: a directory containing names of users on the Tel email system was obtained by Our reporters— this list can be obtained from virtually any account on the system and, when printed out, is a couple of : nches thick, They decided to go through this list and see if Lhere were any accounts that still had the imaginative default password of "A" assigned to them, h had generally been : bought, by both the public and press, that this incredibly "oolish blunder had been corrected after the raids — in fact > new software ii'iu installed which forced a user to change hetr password from the default when they Logged on. All new passwords had to be between 6 and 8 characters in ength. But, in a system with many thousands of customers, he reporters reasoned lhat surely there must be a few who 3 ad n’t yet Logged on since the policy was implemented. They decided to start their search with user names that rcgan with "B 11 . They'd enter Telenet through an 800 lumber, type MAIL, and enter usernames beginningwith B hat were listed in their directory. For each username, they'd inter “A** as the password, and if it didn't work, they'd go on :o the next one. The first account they tried was named B. ALEXANDER, Hiey entered "A" as the password, and lo and behold* they ■vere in! On the very first attempt! Robert Alexander of BUREC hadn't logged in since last summer. The ‘invaders" vere told by the system to change the password and they :omplied. Then they decided to have a look around. While there was no mail to speak of in Mr. Alexander^ jox, they were able to access bulletin boards that this account was allowed to look at, (Bulletin boards oh Tel email are simply long-term storage message bases where nessages of general interest to a particular group of people ire posted.) All kinds of internal metnoes from the department of the Interior were displayed. In other words, the same old story. Nothing had really hanged Nearly half a year after seizing computers from :oast to coast, the Telemail system was just as vulnerable to >uislders as it was before. Were the folks at GTE really rite rested in securing their system in the first place? Or did hey just want to put the Icar of the lord into hackers? At first, when this story was breaking, GTE tried to deny hat such a break-in was even possible. It had to bean inside ob, they claimed, because nothing is wrong with our system. rhen L when it finally started to become clear that this hreak- n did occur and that it was because of the default passwords hrtce again, GTE took the expected step of blaming the ustomers. “We re not responsible for maimaining the ecurily of the accounts," they said, "That's up to the ubscriber," in this case, the Department of the Interior. So. our two reporters came up with a plan. What i! il ladnT been an outside agency's mailbox, hut one belonging t> GTE themselves? Who could they blame Then? They went to the letter “IT* this time and searched for ccoums that were affiliated with GTE, The lirsi one was XCORCORAN and. once again,. they got right in. And >enisc Corcoran of GTE hud access to literally hundreds nd hundreds of bulletin boards with names like ’AYROI.L, GOVT.AKFAI K,S, and ,f ARAN. Or ton of all this, il look GTE nesirlv u week lo close access to these accounts, even alter they were exposed on nal ion wide radio. What our reporters proved here is that Telemail ts cither unable or unwilling lo protect its customers. Unable? That hardly seems likely. After ail, mosi computer bulletin boards run by high school kids are able to protect their users* accounts from outsiders. Why can't one of the largest and most expensive electronic mail systems do the same? Apparently, what we have here is a company that has grown too big too soon, and is now unable to overcome the inertia that its size has created. How to Really Have Fun Once a hacker manages to get into a Telemail account, he's really set. By typing Dl R " at command mode, he can get a Listing of everyone that the account is allowed to sec - - their username, full name, company and division, and user number. He can see any user if he figures out their full username or user number. Typing DIR USERNAME or DIR USER NUMBER will give all of the above information about that person, if he exists. From the huge list that DIR "generates {which takes a couple of hours to print at 300 baud), a hacker can scan for passwords that are defaults, first names, Jast names, usernames, or company names. Some GTE test accounts, for instance, used to have a password of GEENOGTE- Teicmail allows three logon attempts per access. Telenet allows four accesses per call. So each call to Telenet will yield 12 logon attempts to Telemaii, Judging from the huge amount of users on the system, finding an easy password doesn't take all that long. There are all kinds of neat features within Telemail accounts that seem to be exclusively beneficial to hackers, If the account has access to the SET command, the user can teil the system not to print a welcome banner on logon. The information that's printed on the welcome banner tells the user when his last access was. If a hacker arranges for that information not to be printed, the real user won't find out that his account was being used at 3 in the morning. And odds are that he won’t really notice the absence of the message— if he does, he'll probably blame it on Telemail Then thenfs the UNREAD command. This actually allows a person to read through someone else J s undelivered maik and put it back when they’re finished without anyone knowing that it's been read (unless a message was sent with a return receipt, which is rare). Telcmail, it seems, practically bends over backwards to accomodate hackers Whal's so great about having a Telemail account? Why should a hacker spend all this time getting one? It's another means of free (or cheap) communications. All one has to do is call Telenet, enter Telcmail, and read or send messages that can be uttlinriwii in length. He can share one account with someone else (which is the least risky way to work things) or communicate with another usurped account that s allowed lo send to and receive from his account. This is naturally a bit more risky since if one account is reclaimed, both may end up being taken down. Transmission ol messages on Telemail is instant and there's never a busy signal. More importantly (hough, iciemati seems to he beckoning I he hackers (o come back home, (Shtwitv after this artu-le nv/.v tfis/mteheih nr nvioW Wtif'ii thuf Teteinaif iUfJtniget' use'**' A. its a ifefttiih . Whether this j_* trite t of static and clicking. 3 abo heard some people talking — mainly (WO hoys. One of I hem had an uitmiuikibk Boston accent. Et was Steve the Phreak. "Hey Phreak." | said. This is Electric Moon!" “Hi Electric,” he said. Then he asked his friend, “Should we keep herT ■'Yeah, what the heckf said the anonymous phreak. A beep signalled the departure of the Phreak. "Where'd Steve go T J asked. ’'Off t o look for more leaps, the idiul/'fciirf ihe hoy. Tl’s loo Loud in here already.' 1 “What's your frame?' I asked. “I'm Ivanhoe. I’m a Steve LOO. hut you ear call me George.” "What?" “To differentiate between me and Ph rC-lik.’" I'H just call you Ivan hoe/ 1 I said. “WhercTe you lotiuedT "I'm in California. I'm seventeen. And you’T ‘I'm in Ohio. I'm sixteen. Cat I me Electric.” I suddenly realized I was yelling above the din of the Inops, The Phreak kept putting, on more and more. The loops themselves made clicks and stink, hot (he people on I hem mod e it i fven worse. '1 hey could n’t hea r u* a nd I hey cou Id n’t hcsi r t he people on the other loops, so they Inudlv chatted away. Every time Ivanhoe or I heard ike Phreak huep hvij or olF. we sc reamed at him to step adding Imps, hui he pretended nut t» notice, and continued al a rate of six Or so a minute. Finally 3 couldn't take the noisic, I yelled a loop nuinbcMo Ivnnhoe, and we ducked out. He still has a Long way to go. though- He has lo '* ‘"H^'you^drd him on A mown. i bought He’s a riol. hut I'd never do what he does l” "What docs he d I asked. “Hell have to show vuu,“ Jvanboe said. , . Click 3 "Emergency break from Ci.l. .loc. Witt you accept r asked the OP "No/ we said in unison, 1 smiled, imagining the shocked operator. She probably thought his mother w*s dying- “NoT she asked uncertainly. '•NO 1 " wc yelled, and laughed as she clicked oil again. -Well," IvanhPt said- 'That muot be Phreak. He probably want! mtlD call him' I'll tell him to stun another conference. ' "Okay,” I said- 1 hungupthc phone and walked into I he kitchen. I set my notebook and pencil on the kitchen drslt and took a cold apple from the refrigerator. Th* phone rang as I crunched the first bite. “Hello?' ■‘Hi. Anyone yen want to add?’ asked the Phreak. “Sure. Add Trader Vic." "Okay ” he said. I heard a beep, sLknce. the people talking. “Qtliel down, everyone!” lvarthocsaid. 'The Phreak is gomgtoshow off. but what he's going to do is pretty dangerous," Beep-beep! Beep- beep-! The Phreak had brought Trader Vie on. "Hey dudes, whit's going on?" he asked. “Shhr we taid. , ,. . , , , “You wnt hang up cm them once they're a conference. sum Ivannof ■ l |f someone auipecte what we’re doing, we'M have to hang up thr whole conference,” „ . „ . The Phreak beeped off. He was back m a rmnutc. talking ofTiciously. “Ye*, 1 have a Flash Override call for Location four-zero-two-niner," he said calmly. “Flaih Override ' Who it thb. sub?" aikecf a deep Southern accent. This is General Watt " The Phreak had to make the guy believe he was a Joint Chief of Staff. A no»l tenor c>me on the li ne, hen Idcd by an amaztng overture ol click! beeps, and tones. + “Genera L. for whom are you placing this call? “For Ronald Reagan/’ said the Phreak. I felt like I had been stabbed- Whit an idiot! But I couldn't hang up, because t he operator would hear the bet pi i Listened Instead. . . . , "Ronald Reagan?" asked the voice diibelkvringly. “Sir. wnil n the writ on this sill? . . , . “I’m at the White House right now." said the Phrok mol y- 1 knew hewas suiting for time is he flipped through stolen Aut-ovon mm us-Ls, “Sergeant. I havt the code right here. Pm at location C-OM-four-iia-iwo-D, piscina a Flash Override for Timberwotf to location four-zcro-iwo-niner. The operation code is icro-Eiver-zcro-niner." “That is conrceU" the operator said, and I could have hugged ihe Phreak. '‘PltMe hold, sir, and I'LL put your Call through ” Peep! Beep!,..kCMhunk. . “Andrews Air Foret Base.” said a woman. “■General Hodge is out right now- ShDutd I sound hi! beeptr? . Silence. What now'.' Two people spoke at once. Trader Vic broke through L&udl >' ...... . “YEab, like, thliis a conference call, and we just. like, wanted to see how you «rt doing, you knmv?* “Escuse me?* aiked the startled woman. “I'm sorry,” I interrupted quietly. The time had come to try utd salvage thia thing- “I’m the White House internal operator, and we teem to have given the wrong location identifier. Thank you very much," The General's secretary clicked off and our nasal operator picked on. “What seems to be the problem. Genera L?’ he »kcd. "I’m sorry/ 1 Evanhoe said. 'The President decided not to make the cuLL after all. Thank you. though. ” “Yes sir, thank you.” the operator said, and clicked off. We arid our breaths until wc heard the final beep- beep. “Vic, you idiot!” I cried- H Wbat?’ he asked. “I thought it was pretty funny!” “Funny, my fool," Evanhoe staid angrily. “ llial wp* a stupid thing to say. And Steve, why didn’t you answer?" . “My mom called me and I had to go takeout the (rAsh."soid the I break. “Phreak, you're crazy." I said. ■'] know,” he said in his deepest Boston accent. “But you all love ti. A week later, t he Software Pirate eulled me a nd said the Ph peak bad been caught. I called Ivanhoe, who told me that Si eve was visited that morning by thnw FBI and two Bell Security agents len other people were afe» caught. The FBI woke all the hoy-K up ul 6 AM *n they wouldn't have u chance to warn friend*. A* soon an school was over, the Phreak called Ivunhoc and told him all thb. He wailed an hour until iL was 4:tXJin Utah, titld eulled the Software Pirate, who called m L ‘. The news sprciid among plirCukii iilld pirates- so that unyoiiL 1 - snvolvyj knew about It by dinneriimc on the past t Tutsi. Late that night, the While Knight scl up wh,K uOfrfcrcnce. Ivunhoe. David, Demon EJidJi b . and (hey would he cuught. We lulled the Cruckcf and Jtskird him Jo talk. ft-e thought was the Iasi lie Cracker all expected “Hello?' asked u ituicl. low v^ke. “Hi." | named- “Thank (IlhJ we’re out nii ihai mess." ”Yc;Lh. He'll probably have- it up lor a fc\h' days hclore they figure it mil." hiirtlluit NJiid. “H/t i* F'i t\' I™ I "Why nni?' he^aiel dryly. “I'nijusl sitting litre wailing lor the KKI. 1 hJLve iiotliiiig heltcr to do." I hey gut him | he nest mormng. fthr Uftrttw iw'rituvrs joi iff tht* vfijj'i- fmvi- ufi hi ' ivi -u* i fftr' r j- 1 4 2600 Page 5 I HAVE A NEW LONG" DISTANCE WSTCMr I HASS TO PkAL THE COPE NLWBETCr BETTER OFF DIALING more than FW/ING MOAE r £1 *-«£l 4 MCI ACCESS NUMBERS (Courtesy of Plovernet — 5169352481) AARON t OHIO (216) 253 ATLANTA, CA. (404 i 523 AUSTIN, TEXAS (512) 473 BALTIMORE, MD. < 301 > 321 BOSTON, MASS. j CGI 7 ) 4BZ CHICAGO, ILL, t 3 1 2 ) 321 CINCINNATI, OHIO (513) 241 CLEVELAND, OHIO ■ 21 6 ) 62 1 COLUMBUS, OHIO 'GJL4) 22* DALLAS, TEXAS (214) 742 DAYTON, OHIO (513) 228 DENVER, COLORADO (303) S37 DETROIT, MICH. (313) 962 FT, LAUDERDALE , FL. (305) 4G2 FT. WORTH r TEXAS (617) 338 HOUSTON, TEXAS (713) 224 I ND I ANAPOL IS, INDIANA C 3 1 7 ) S32 KANSAS CITY, MO. ■ <616) 836 LOS ANGELES, CALF. y 2 1 3 > 488 LUBBOCK, TEXAS f 606 J 744 M I DLAND/ODESS , TEXAS (915) 5S1 MILWAUKEE , WISCONSIN 1414) 933 MINNEAPOLIS, MINN. *612) 341 NEWARK, NJ. (ZOl ) 645 NEW ORLEANS r LA. (504) 5SG NEW YORK, NY. (212) 307 OKLAHOMA CITY, OK. <#I ) (405) 525 OMAHA, NEBRASKA l 402 ? *22 PH I L.ADEL PH 1 A , PA, i ' 2 1 5 j 561- PHOENIX, AZ. < 602) 2*S PITTSBURG, PA. i 4! 2 ) 291 ST . _GUI5, MO- 3*2 SAN ANTON lu , TEXAS ■CT- -r '« 226- SAN DIEGO, CALF. <714) 560- SAN FRANCISCO, CALF, i' A 1 j *95- SOUTH SEND, IND. \ 2 IS: 232- STAMFORD, CT. (203> 3*8- TOLEDO, OHIO « 4 1 S > 2*3- TUCSON, AR T ZONA C602 ) 622- TULSA, OKLAHOMA (918) 503- WASH I NOTON p D . C * i 202 r--j? . -1430 -0003 -2716 -8933 -2988 -6591 -l2l6 -2371 -0970 -G0BB -0241 -BG38 -GSOG -1816 -9004 -8030 -6739 ’1010 -1871 -B870 -5130 -7351 ■2635 9040 ■0970 ■ 1 020 GSG3 ■030B 3 1 99 0713 -4905 02 90 0505 i 4G5 -2 500 0O3G 0929 20 4 B 0 212 90 02 1 R* 7 Fallowing are MCI Mail local acceei phone number*; Atlanta, GA <4041 577-7363 Balt 1 More , MO < 301 ) 563-6650 Boston, MA .......**( 61 7 ) 2G2-G466 Buffalo, NY (716) 847-6050 Chicago, IL, ...(312) 05E-3OOO Cincinnati, OH....* (513) 651-1204 CleueldOdr OH (216) 771-7177 Columbus, OH (614) 221-3451 Dal las , TX (214) 754-0461 Denuerr CO* (303) 631-0139 Detroit, Ml (313) 662-5300 Ft- Worths TX * * ( B17 ) 338-4159 Hartford, CT 203 ) 72B-1B09 Houston/ TX 7 1 3 > B50-1005 Indianapolis, IN..*<317> 634-2206 Kansas City, HO*.. -(BIS) 474-31BS Lons Island (Garden Citv Area), NY. (516) 536-0404 Los Anseles, CA*-.*(213) 620-1448 hemphisF TN ( 901 ) 523-S314 Milwaukee, WI , , . * - - < 41 4 ) 347-1766 Minneapolis, MN***.(G12) B93-3462 . Newark f NJ ( 201) GZ3-0295 New York Citr, NY*. (212) 245-0355 Oakland , CA (415) 540-1114 Philadelphia, Pa...(Zl5> G36-90G0 Phoenix, AZ . . . - * - - . ( 602 ) 266-1148 Pittsburgh, PA (412) ZGl'S91B Rochester, NY (716) 955-0650 Sacrament a , CA (316) 442-6985 San Diego, CA (613) 260-1708 San Francisco, CA»*(415) 543-1560 San Jose, CA *{40B) 995-G711 Santa Ana, CA (714) 550-7128 Stamford, CT (203) 325-3133 ■ St. Louis, MO 014) 991-1881 Washington, DC (703> 525-9500 - National Toll-Free Access Number ■ (BOO) 323-0303 is 00 i 3 2 3—775 J THfT OWE W*M5J ittMXOUH CALL Yt25 tiWAL-- 5 Hel the On®- Plus way. ncney cOh tw fun. very erndtoy*® dt 1h * :ornpiny carries in klentffC*uon ard. W* su^ 9 «sr Uiat you r*lu» ccess 10 your prtn^tti (o anyone ifto represents iiknSflU as Irorn ttw- MePhone company* btrt who tihflot o identify hlmsell- - You" 1 1 ger ’faster service on our long distance calls by dtal- to the complete number in* luding "V' -f Area Code whenever and wherever pos- rble. 7n* k»it «r I* fvt *n m*4 1* h pnnli t*lh It U ta| it hrwirfKWy. If * pwtrt** *"■ wf, VOW ^ ** JJJ til. hit o*l *P*d*W l™*** IfttpADIH pwpl* ^ 1,1,1 law «A*h IMM W«Kf« t>«P ifha Ih* ^oUMt IF YOUR NUMBER HAS BEEN CHANGED , P . Advite friBrtdi el the chin|* — they'll be iblf It cell you mwf daily, ■ Keep a smile in your voice. *Be quick to answer your tele- phone calls* Be slow to hang up when making a call. Give the other fellow at least one minute to answer. For Quick Reference! 1 wn AM IHMI MTYl wnhn IHMV * 1*4 mttttf « a*cantf ST ft* wriirim I**" * r now/ bAm rw f"4* (»* invm Mr Afltf yw *** fl*f frM rtranoriu k> AA F#W #N*it eiAf puT*tfi*ri,tv ciUiflf to t* f i *u. etc. • For better service — speck di’ rectly into the telephone* hard to hear? * W- A volume control telephone 1$ evailable through your telephone business office. K®ap a ped and pencil by the phone. It'll come In handy ♦Wait for dial tone. piet*se diet l c«re /« ily ttm* Please be Careful not to confuse the letter 'T' with Uia numeral "one. 1 * or the letter "0" with the itumer* al * + iero' T when dialing. WHENEVER POSSIBLE remain on the line after ypv'vo placed a coll Talk to cheap. . + wn*n yw call on Saturday* any questions If you have any questions about your telephone biB, calf your service representative at me business olfloe. False start/ /Tjrtiftof^UWWtJrWUfH ■ iHit an |Mif Mm fua F r« mtatiw *** * tMlt TJM ~dlctr bad* **» MitortWt pJM-vp frHy (w*w* nt tN c* rrwn trotn? ivougb Of K*y r+*M M a hmi ianMr> GHV* tfrrr* NUMrML ■ an Alf