Spending on communications falls

By Rory Cellan-Jones

Technology correspondent, BBC News

Britons are spending more time using communications services but paying less

for them, says an Ofcom report.

Every day in 2007, the average consumer spent 7 hours and 9 minutes watching

TV, on the phone, using the internet or using other services, it says.

Since 2002, mobile use has doubled and PC and laptop use has grown fourfold,

says the watchdog's annual review.

But the average UK household spend on communications in 2007 was 93.63 a month

- a fall of 1.53 on 2006.

TV remains the most popular pastime, with the average person watching for 3

hours and 38 minutes a day last year.

In 2007 the average person in the UK spent 24 minutes per day on their computer

and 10 minutes using their mobile.

Ofcom's annual communications market review notes that monthly spend on

communications has fallen for three years in a row.

Ofcom says consumers are getting increasingly canny about the way they buy

services, switching providers or paying one fee for a bundle of services.

COMMUNICATIONS FACTS

Communications industry revenue topped 51.2bn in 2007

Average households spend 93.63 per month on communications services

87.2% have digital television

80% of new TV sales are high-definition sets

40% buy communications services in a bundled package

44% of adults use text messaging every day

36% of adults use the net every day

Source: Ofcom market review

Lower prices for broadband are one factor, with the average household spending

9.45 for an internet connection in 2007 compared with 9.87 in 2006.

Fierce competition between broadband providers is causing come concern that it

may be difficult for the industry to raise the investment needed for faster

networks.

But the report shows that broadband take-up is continuing to grow both at home

and on the move.

By the end of 2007, Ofcom found, 58% of homes had broadband, compared with 52%

a year earlier.

Dongle surge

The real surge, though, came in the use of mobile broadband after a big

marketing push by mobile phone companies selling so-called "dongles".

Between February and June this year, monthly sales of these devices, which give

internet access to laptop users, rose from 69,000 to 133,000 a month.

According to Ofcom figures, two million people say they have used mobile

broadband via a dongle or similar device and three-quarters of them say they

use it at home as well as on the move - evidence that the mobile operators are

beginning to compete with fixed-line businesses for broadband customers.

British consumers are also spending more time on the phone than ever before,

with a 21% increase in minutes spent on mobile calls.

Even fixed-line calls are holding up with Ofcom seeing just a 2% fall in

minutes spent calling.

The Ofcom report paints a picture of a country where consumers are making more

and more use of modern media services - from YouTube to personal video

recorders - while still retaining an interest in the traditional services.

Digital television is now in use in 87% of British homes, with many having

hundreds of channels to choose from. Despite the variety, 57% of viewing in

these multi-channel homes is of the five main channels.

Ofcom also noted that while the amount of TV viewing is up on 2006, the longer

term trend shows a slight decline in viewing.