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Galway University Hospitals introduce virtual healthcare for COPD patients

Briain Kelly, 29 Aug

Patients in the West of Ireland are accessing medical care from home as

part of a virtual healthcare initiative being rolled out by Galway

University Hospitals in collaboration with Community Healthcare West.

While the patients remain under the care of their treating doctors and

medical team this new programme allows them to receive monitoring of their

ongoing care from home.

The initiative will also reduce the need for hospital attendance and is

expected to save hundreds of bed days per year.

It is aligned to the ambitions of Ireland’s 10 year health and social care

reform programme Sláintecare, which aims to avoid unnecessary hospital

admissions and support patients at home.

Galway patient Frank O’Connell, who was diagnosed with COPD nine years

ago, shares his experience and the profound impact the ‘Virtual Care

Pathway’ has had on his life. “Since my diagnosis, I’ve been in hospital

on numerous occasions for stays of anything up to ten days.

“In the last two months, I’ve had two more infections, both of which were

treated at home with this new service.  I was able to catch the infections

at the early stages and my recovery was very fast on both occasions.”

“I have an excellent team of people behind me as well as the most

wonderful nurse, who’s been very attentive with me. She’s gotten me

through my infections at home on both occasions.”

“There’s an immense difference being treated at home as opposed to going

into hospital. I hope the service is there for a long time to come, I

really appreciate it,” added Frank.

The programme’s digital platform is delivered through mobile health apps,

which help patients track key health metrics and monitor symptoms from

home.

A clinician dashboard displays real-time information on a patient’s

condition, alerting medical professionals to changes so they can detect

deterioration early and deliver timely care.

The programme has had a successful trial in the Galway- based Chronic

Obstructive Pulmonary Disease (COPD) service.

The COPD virtual care pathway is already delivering real benefits, using

digital technology to reduce the length of stay for patients who have

already been admitted to hospital.

It also provides patients who present to the Emergency Department, with

stable COPD exacerbations, direct access to the service, resulting in

hospital avoidance.

Since the introduction of the service in April, 30 episodes of care have

been delivered via the pathway, saving 205.4 bed days with the average

length of stay in virtual care now at 7.6 days, a 35.5% improvement on the

length of stay compared to the inpatient national average.

Through a user-friendly application, ‘MyPatientSpace’, patients can report

daily symptoms, and are equipped with a pulse oximeter to monitor vital

health metrics such as oxygen levels and heart rate on a daily basis.

Any deviations from target levels or problematic patterns provide

immediate notifications, allowing for rapid action and personalised care

plans to address developing concerns before they escalate.

Patients who have a confirmed COPD diagnosis by spirometry, live in the

Community Healthcare West area, and are within 30 minutes of University

Hospital Galway are eligible for the service.

“Patients with COPD require more hospital visits, but with this new

pathway, we are already seeing a reduction in hospital reliance,”

explains, Dr Sinead Walsh, Respiratory Consultant at Galway University

Hospitals and Respiratory Lead for the Galway City Integrated Care Hub.

“While supporting patients’ preferences for care in their own homes, which

results in more autonomy and a higher quality of life, we are also

minimising the need for hospital admission, promoting early discharge, and

lowering the risk of hospital-acquired infections and deconditioning.”

Chris Kane, Hospital Manager, Galway University Hospitals added, “The

objectives of this distributed healthcare model, are to improve patients’

access to services, convenience, and health outcomes. It also seeks to

give patients the tools to play an active role in their own recovery.”

“The virtual platforms mean patients will not only be able to monitor

their progress, but also have direct access to educational materials, and

participate in the decision-making process with their healthcare

providers.”