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(Souce:https://mytrippolicy.com/blog/how-to-claim-missing-miles-on-delta/)
Introduction:
For frequent flyers, every mile matters. Delta Air Lines understands the significance of those hard-earned SkyMiles, and the airline strives to ensure that you receive every mile you’re entitled to. However, there may be instances where miles go missing from your account. Fret not! In this comprehensive guide, we’ll walk you through the Process of Claiming your Missing Delta SkyMiles and SkyBonus points, providing you with the information you need to navigate the skies with confidence.
Image via Mytrippolicy.com
How to Claim Missing Delta SkyMiles Online?
Log into Your Delta Account:
Access your Delta account on the official website.
Navigate to the “Missing Miles” Section:
Look for the “Missing Miles” or “Request Mileage Credit” section within your account.
Enter Flight Details:
Input the necessary information, including your flight details, ticket number, and other relevant data.
Attach Supporting Documents:
If you have boarding passes or receipts, attach them to expedite the verification process.
Submit Your Request:
Once all details are entered, submit your request for missing SkyMiles.
How to Claim Missing Delta Miles For Partner Airlines?
Visit the Partner Airline’s Website:
If you flew with a Delta partner airline, visit the respective airline’s website.
Access the Claim Form:
Look for the “Claim Missing Miles” or equivalent form on the partner airline’s site.
Provide Flight Information:
Fill in the required details, such as your flight number, date, and ticket information.
Attach Documentation:
Attach any supporting documents, like boarding passes or receipts, to validate your claim.
Submit Your Claim:
Submit the form, and the partner airline will coordinate with Delta to credit your missing miles.
How to Request Missing SkyBonus Points?
Access SkyBonus Program:
Log in to your SkyBonus account on the Delta website.
Navigate to the “Missing Points” Section:
Look for the section specifically dedicated to missing points or mileage.
Fill in the Request Form:
Complete the form with your business information, flight details, and any relevant documentation.
Submit Your Request:
After verifying the provided information, submit your request for missing SkyBonus points.
Tips to Claim Missing Miles On Delta Airlines
Keep Your Documentation Handy:
Always retain your boarding passes, e-tickets, and receipts as they serve as crucial evidence when claiming missing miles.
Claim Promptly:
File your claim as soon as you notice the missing miles to expedite the resolution process.
Double-Check Information:
Ensure that all the details entered in your claim request are accurate to avoid delays.
Utilize Customer Service:
If you encounter difficulties online, reach out to Delta’s customer service for assistance in claiming your missing miles.
Eligibility to Claim Delta Missing Miles
To be eligible to claim missing Delta SkyMiles, ensure:
The flight is eligible for earning miles.
The name on your ticket matches your SkyMiles account.
You haven’t already received credit for the flight.
How Late Can You Claim Missing Delta Miles & SkyBonus?
Delta generally allows passengers to claim missing miles up to 9 months after the date of the flight. However, it’s recommended to file your claim as soon as possible for a quicker resolution.
Conclusion:
Your Delta SkyMiles and SkyBonus points are valuable assets, and claiming missing miles is a straightforward process when armed with the right information. By following the steps outlined above and keeping a vigilant eye on your account, you can ensure that every mile you earn contributes to your journey with Delta Air Lines.