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title: "Quality is not optional" date: 2009-09-25T13:09:00Z
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I keep seeing this "good enough" meme going around. At a company meeting where I work, recently, management was espousing the same crap.
I can only hope that these people are plagued with "50%-good" products. How about some 50%-good tires on their cars? Maybe they'd like some 50%-good surgery, or a 50%-good pacemaker. How about getting to fly in 50% good airplanes for the rest of his life? I know! Let's give their kids some "good enough" education!
I'm not surprised that most of this bullshit is coming out of a culture in which Walmart was able to become the success it has. Recently, we needed something for a weekend project and bought it from Walmart, because it was closest store. What poor quality crap. It'll all need to be replaced in a year, contributing to landfill and wasted resources. I'm not going purchase from Walmart any more, and I'm not going to spend money on half-baked, crap-quality software, either.
Word gets around about quality. It's the American auto-maker's nightmare right now. Ford, Chrystler, Chevrolet... they're all struggling to reverse decades of built-up public perception about poor quality, even when some of them are actually making fairly decent cars right now. It isn't quite the same with software; Microsoft has been making crap software for, well, ever, and they're still dominant. But I think that if you take the monopoly factor out of it, software companies **do** suffer from delivering half-assed product to their customers. , ever, and they're still dominant. But I think that if you take the monopoly factor out of it, software companies <b>do</b> suffer from delivering half-assed product to their customers.