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Car parking changes in Derry City and Strabane District Council

Rory Mooney, 21 Mar

Car parks across the Derry City and Strabane District Council area will

see some changes coming into effect from next month.

Derry City and Strabane District Council has agreed a new enforcement

contract with NSL (Marston Holdings Ltd) to provide enforcement

services within our car parks from April 1.

Enforcement has been provided since 2015 through an Agreement with the

Department for Infrastructure’s who employ the ‘red coat’ traffic

attendants. From April 1, NSL (Marston Holding’s Ltd) will provide

those services in Derry City and Strabane District Council as well as

seven other council areas in Northern Ireland.

The main change that car park users will see is that the parking

attendants will wear a blue uniform, but their responsibilities and

legal authority remains the same, and any Penalty Charge Notices (PCNs)

issued will be valid.

The new contract will also see the introduction of a new cashless

parking system in operation at all Council pay and display carparks in

Derry and Strabane.

The Just Park app will be replaced by the ‘RingGo’ app, enabling car

park users to continue to have the option to pay through their mobile

phones, as well as at car park pay stations or via a telephone call.

Car park users are encouraged to download the new RingGo app onto their

smart phones and use it from April 2. It is available on Google Play

Store and the App Store.

Car park users will still be able to pay for their parking with cash

using the machines provided throughout the city and district.

Car park season tickets, which are already available at most pay and

display car parks will continue to be available to those who wish to

purchase in advance. Tickets already purchased will remain valid until

their expiry date.

From April, parking complaints, including PCN appeals, will be dealt

with by NSL, part of Marston Holdings Ltd through the following contact

0333 0068 351.

For more information, visit www.derrystrabane.com