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Re: [tech] Managing un-moderated account creation and it's side-effects

Emma Humphries ech at emmah.net

Thu Jan 7 06:45:38 GMT 2021

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Comments inline.

My background on this is my work helping moderate Mozilla's Bugzilla bug tracker from 2015 to last year.

On Wed, Jan 6, 2021, at 20:38, Mansfield Mansfield wrote:

One of the options I'm considering is to restrict the number of posts a
new account can make. Say, only "one page"? This wouldn't remove *all*
negative side-effects, but seems to discourage some abuse and
facilitate any clean-up since there'd only be one 'thing' to remove.

You'd have drive-by abusers, but in my experience those sort of users post will do a burst of posts and either leave or they are banned. Making iteasy to tag those sorts of posts so a moderator can clean them up is key.

Also, remember that some days a reasonable person of good intent willhave a bad community day.

Sometimes you don't need a ban, but just a takedown and a, "hey, don'tdo that" backed up with bans for people who don't get the message.

You could also do invites so you can do controlled growth.

Another option is to limit the *kind* of content that a new account can
provide. Say, no links? This could curtail a type of side-effect
(facilitating access to external content through my domain/server), but
not entirely, since text/gemini *without* explicit links could just as
easily be a link-in-plain-text that is copied and used somewhere else.

Limiting new account privileges is a one way to start, in terms of no-links, no-attachments, no tagging other users, no direct replies.

One of the issues I dealt with, was too many permissions for new posts which caused confusion or missing steps in process. That's less likely for people just making posts.

A third option I'm considering is to limit the visibility of the
content that a new account can provide. I've written an HTTP server
that provides access to the Gemini content, so, maybe I disallow any
content from accounts less than say, 1 month old?

A friend has given a lot of though to the onboarding problem, https://gist.github.com/aredridel/470d6d186f3d848b3a7eeb6f8fa8dcf9,and one of the suggestions is about getting people into community.

So you could ask someone joining "what content you want to find? Cooking, Rust, anime, crochet, axe throwing, etc.." and plug them into that communityto start, then broaden the scope as they make connections.

You will have to do some bootstrapping of community, but expectationsare a lot easier to build out of a group of people invested in makingcommunity.

The last option I've been mulling over is to just accept the
side-effects, but that feels too much like an ends-justify-means
approach which I find weak as a motivation... but... I *almost* prefer
encouraging communication and creation enough to endure negative
side-effects.

Creating community and creation are good, and don't get in the the way of people doing that, but doing things in the way that someone can'twreck the place either intentionally or not.

Emma Hgemini://gemini.djinn.party/