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Why Every Startup Should Bootstrap

2016-03-03 09:36:43

Ryan Smith

March 02, 2016

As the past few years have shown, raising money for a startup is easy. But

building a profitable, sustainable business is still really hard. Public and

private markets alike are starting to remember this, correcting for years of

overly exuberant startup funding. As financing dries up, entrepreneurs would do

well to remember the benefits of bootstrapping.

Though taking money from investors might seem like the path to success,

bootstrapping has several advantages. First, it helps you to stay scrappy and

to realize talents you may not know you even had. Second, and

counterintuitively, it can help attract the right talent. And, finally, it

helps you maintain control of your company while finding the right partners to

help you scale.

When you bootstrap, you are forced to get good fast. As humans, we prefer to

put in only as much effort as we need to, but whether we recognize it or not,

we all have extra gears. Sometimes it s not until things get really tough that

we find the gears that allow us to shift into overdrive that is what

bootstrapping does for you. Admittedly, it is hard, but it forces you to get

creative with your strategy and come up with solutions you would never have

thought of.

In 2004, I attended my first trade show. I had borrowed a trade show booth and

bartered with the event organizers to give me the booth space for free. Once I

arrived, I quickly realized I had nothing to hand out and my Kinko s signs

weren t appealing enough for people to even stop and chat.

Other companies had spent tens of thousands of dollars on their spaces; I was

the odd man out. But it was hot and everyone was thirsty, so I got creative and

bought 100 Vitamin Waters at a nearby CVS. Back on the show floor, I offered

them to people in exchange for watching a demo. I ended up making two more

trips to CVS and giving away more than 300 Vitamin Waters.

Learning to improvise like that is essential to startup success, and it s hard

to learn unless it s forced upon you. Bootstrapping does just that.

It also helps attract talent. If you re bootstrapping, you probably don t have

enough cash or cachet to attract high-profile talent. Early on, bootstrapping

companies aren t able to hire candidates with tons of experience. Instead, they

attract people who are willing to bet on themselves and on your vision.

What does it mean to ask people to bet on themselves? It means they are crazy

enough to turn down a $60,000 salary to work for $8,000 a year in someone s

basement because they believe they can turn an idea into a billion-dollar

business. The result is a culture able to solve problems with fewer resources,

which creates a huge competitive advantage.

Finally, bootstrapping means greater control over both your business and your

partners. I became an entrepreneur because I wanted to write my own story. But

securing funding while still a budding business naturally limits a company s

options down the road. Instead of being able to develop, evolve, and grow into

an enduring, profitable business, the company can have a tendency to focus on

pleasing and appeasing the funders, which all too often creates a short-term

focus or pressure to realize an early exit.

After bootstrapping for a decade, my company, Qualtrics, did raise capital: it

has raised nearly a quarter-billion dollars over the past few years. Today,

people congratulate us on our success in fundraising, but as entrepreneurs,

that s not what we re most proud of. We started with the goal of building

something great that would change the world and last for a long time, which is

why it has never made sense to me to congratulate people on accepting funding

that is the easy part.

We live in a world of instant gratification. But in the entrepreneurial

community, we need to remember to hold out, to take the time to build the

business into something actually worth VC funding. Then, when funding comes,

you will be able to use the investment to scale quickly, not to figure out what

you are trying to do. At that point, you can raise money from funders who

function as true partners. Above all, you will control your own destiny.

Ryan Smith is the co-founder of Qualtrics. Follow him on Twitter at

@RyanQualtrics.