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                    H A Y E S   S Y S O P   P R O G R A M
 
Hayes Microcomputer Products, Inc
P.O. Box 105203
Atlanta, Georgia 30348
(404)840-9200 
Telex 703500 HAYES USA
FAX: (404)449-0087
BBS: (800)US-HAYES (874-2937)
     (404)HI-MODEM (446-6336)
 

Dear SysOp,
 
    Thank you for your inquiring on the Hayes SysOp Program!  The Hayes SysOp
Program offers a very attractive full featured program for BBS System
Operators.  The Program includes special SysOp pricing for qualified SysOps to
purchase hardware directly from Hayes at up to 50% off retail price and 
software at up to 65% off retail price.
 
    The ONLINE WITH HAYES BBS (1-800-US-HAYES) is your toll-free source for
Hayes Technical Support.  This allows you full access to all the Technical notes
and bulletins within the Hayes File Library.  Once we receive your order for any
Hayes high speed modem you will be granted toll-free access to the SysOp's
Forum.  To preview the SysOp's Forum you may call on the toll line at
404-HI-MODEM (404-446-6336).  The SysOp's Forum contains a variety of SIGs with
files and information on most of the popular BBS software packages. Hayes
maintains close contact with many BBS software authors and other software
developers within the BBS community to insure full-functionality when used with
their communications products.
 
    The ULTRA 96 features full CCITT V.32 compliance for high speed connections
with any other manufacturer's modem that also supports V.32. The ULTRA 96 sells
to SysOps for $399.

    The ULTRA 144 features full CCITT v.32bis compliance for high speed
connections with any other manufacturer's modem that also supports v.32bis. The
ULTRA 144 sells to SysOps for $499.

    We also offer the OPTIMA 144 + FAX 144 under the sysop program.  This
modem leaves off some of the high-end features of the ULTRA family such
as support for X.25 and Express 96, but it does offer CCITT V.32bis modem
and CCITT V.17 fax compliance at a very competitive introductory SysOp
price of $299.  This is an introductory offer, so act fast.
 
Thank you for considering a Hayes modem for your BBS!
 
-------------------------------------------------------------
 
FEATURE COMPARISON -
                                                              OPTIMA 144
Feature                          ULTRA 144      ULTRA 96       + FAX 144
-------                          ---------      --------     -------------
 
CCITT V.32bis Compliance           Yes          No                Yes
CCITT V.32 Compliance              Yes          Yes               Yes
Express 96                         Yes          Yes               No
CCITT V.22bis/V.22 compliance
  2400 and 1200 bps                Yes          Yes               Yes
CCITT V.21/V.23 compliance/
  300 and 75/1200 bps              Yes          Yes               No
103 and 212A/300 and 1200 bps      Yes          Yes               Yes
CCITT V.42-LAPM & MNP 2-4
  error control                    Yes          Yes               Yes
V-series LAPB error control        Yes          Yes               No
CCITT V.42bis data compression     Yes          Yes               Yes
Hayes Adaptive Data Compression    Yes          Yes               No
MNP 5 data compression             Yes          Yes               Yes
Dial Line                          Yes          Yes               Yes
2-wire Leased-Line                 Yes          Yes               No
PABX & Business Line Support       Yes          Yes               Yes
MI/MIC                             Yes          Yes               No
Hayes Standard AT Command Set      Yes          Yes               Yes
CCITT V.25bis                      Yes          Yes               No
CCITT X.32 (Dial X.25) & PAD       Yes          Yes               No
AutoStream/4 Simultaneous          Yes          Yes               No
  Sessions              
Automatic Feature Negotiation      Yes          Yes               Yes
Automatic Speed Buffering          Yes          Yes               Yes
Flow Control                       Yes          Yes               Yes
Stored Configurations &            Yes          Yes               Yes
  Phone Numbers           
V.54 Diagnostics & Self-Test       Yes          Yes               Yes
Asynchronous                       Yes          Yes               Yes
Synchronous                        Yes          Yes               Yes
Hayes AutoSync                     Yes          Yes               Yes
Country-Specific Versions          Yes          Yes               No
International Distribution         Yes          Yes               No
Fax capability                     No           No                No
Estimated Retail Price            $999         $899              $519
 
Hayes, the Hayes logo and V-series are registered trademarks, and
Smartmodem 9600 is a trademark of Hayes Microcomputer Products, Inc.
MNP is a registered trademark of Microcom, Inc.


Advantages of Hayes SysOp Program
---------------------------------
Here are some of the things that make the Hayes SysOp Program the best
in the industry:

--Hayes does not require (or even request) that SysOps maintain an
  area or bulletin on their BBS for advertising or marketing by Hayes.

--Hayes does not require logon credit or even the identification of
  modem type.  (However, we think SysOps will be proud to display the
  use of Hayes modems).

--Hayes does not require written consent for a SysOp to sell their
  modem(s) if no longer providing a BBS or upgrading.

--Hayes does not penalize the warranty of a modem that has been sold
  by the SysOp when stopping operation or upgrading.

--Orders are processed very quickly.  SysOp applications are typically
  verified and processed within a week of receipt.  Additional orders
  do not require reverification, and can be placed at any time via
  Online With Hayes, phone or fax.

--Hayes accepts Visa and Mastercard as well as checks and money orders.

--Hayes SysOps receive full access to Online With Hayes, including SIGs
  and their file libraries via toll free 800 number.

--Hayes has provisions for new BBSes for those who cannot meet the 6
  month requirement.

--When purchasing a Hayes modem the SysOp receives full support and
  service from the best Customer Support organization in the modem
  business.

 
Representations, Warranties, Undertakings and Acknowledgements of Buyer
Bulletin Board Operator/SYSOP Program
 
1.  If the Buyer is a bulletin board operator, the Buyer represents and
warrants to Hayes that the Products purchased under the Order shall be used by
Buyer in connection with the operation of Buyer's bulletin board. The Buyer
will use the Products for no other purposes whatsoever, including, without
limitation, resale.
 
2.  If the Buyer is a bulletin board operator, the Buyer represents and
warrants to Hayes that its bulletin board has been in continuous service for
the six (6) month period immediately prior to the Order Date set forth on the
Order; Buyer further represents and warrants to Hayes that it currently
receives a minimum of fifty (50) calls per week or two hundred (200) calls per
month from members of the bulletin board.  Hayes does have provisions for new
boards, but these are solely at the discretion of Hayes, leave a message
to the sysop on Online With Hayes.
 
3.  The Buyer acknowledges that a maximum purchase a of four (4) units of
Hayes Products are offered to Buyer on the first order. Additional units may be 
available at the discretion of Hayes for use with verifiable multiline systems 
over 4 nodes.
 
4.  The Buyer agrees to complete the Bulletin Board Questionnaire and return
it and the Order to Hayes at the following address:
 
        Hayes Microcomputer Products, Inc.
        Attn:  Hayes SYSOP Coordinator
        Post Office Box 105203
        Atlanta, Georgia 30348
        FAX: 404-449-0087
        
Buyer acknowledges that Seller is under no obligation to ship any of the
Products order under the Order until the Questionnaire has been returned to
Hayes.
 
Approved Sysop Price List - Effective 8/17/92
 
Hayes Part #      Hayes Product     /  Description      MSRP        Sysop Price
-------------------------------------------------------------------------------
08-00593          ISDN PC Adapter                       1599.00       799.00
08-00509          ISDN System Adapter                   1599.00       799.00
08-01125          ISDN Extender for the NeXT             349.00       175.00
08-00713          ULTRA 144                             1199.00       499.00
08-00863          ULTRA 96                               999.00       399.00
08-00863          ULTRA 96 *REFURBISHED*                 999.00       250.00
08-01108          OPTIMA 144 + FAX 144                   519.00       299.00
08-01150          OPTIMA 24 + FAX 96                     169.00       123.00
08-00849          Rack 1A                                999.00       499.00
08-00899          Hayes JT FAX 9600B w/2400 (IBM int.)   495.00       249.00
08-00456          ESP(Enhanced Serial Port) AT Bus       299.00       149.00
08-00455          ESP for the Microchannel PS/2          349.00       175.00
08-00192          Smartcom III (IBM)                     199.00        70.00
08-00962          Smartcom Exec (IBM)                    129.00        45.00
08-00107          Smartcom II for the Mac (MAC)          149.00        53.00
 
(Leave message for SysOp on Online With Hayes for pricing on any other
 Hayes product)

(Send this section to Hayes)
Questionnaire                        Bulletin Board Operator/SYSOP Program
--------------------------------------------------------------------------
Return to:
    Hayes Microcomputer Products, Inc.
    Attn: Sysop Support Coordinator
    P.O. BOX 105203 
    Atlanta, Georgia  30348
    FAX 404-449-0087
 
Bulletin Board Name__________________________________________________
SYSOP Name___________________________________________________________
Business Address_____________________________________________________
City/State/Province/Zip (Postal Code)________________________________
Business Phone (   )_________________________________________________
Bulletin Board Phone (   )___________________________________________
 
USER GROUP INFORMATION
Name of Group________________________________________________________
Address______________________________________________________________
City/State/Province/Zip (Postal Code)________________________________
Officer or Contact_________________________ Phone (   )______________
 
BULLETIN BOARD INFORMATION
General format of information provided by the Bulletin Board:
_____________________________________________________________________
_____________________________________________________________________
Nonprofit or Commercial?_____________________________________________
On what CPU does the BBS operate?____________________________________
What BBS software is in use?_________________________________________
How long has the BBS been in service?________________________________
What are the operating hours? Weekdays?______________________________
Weekends: Saturday_________________ Sunday___________________________
Average number of calls received per month:__________________________
Approximate number of users:_________________________________________
So that we may call into the system YOU MUST PROVIDE AN ESTABLISHED  
LOGIN ID :___________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
What modem(s) are you using now?_____________________________________ 

 
(Send this section to Hayes)
Model Number Desired                         Quantity          Subtotal
 
_______________________________________________________________________
 
_______________________________________________________________________
 
_______________________________________________________________________
 
                                                SUBTOTAL :     ________
 
GA Customers add 5% sales tax/CA Customers add 8.25% sales tax:________
 
              $8.00 PER UNIT FOR SHIPPING :  ___________ x $8 =________
 *All orders shipped Airborne 2nd Day Air*   Total Order:   ___________       ________
 

the 13.9% tax for customs duties on the subtotal.
 
SOLD TO: (Please print or type)
Customer Name:_______________________________________________
Customer Address:____________________________________________
City/State/Province/Zip (Postal Code):___________________________________
Shipping address (if different):_________________________________________
_________________________________________________________________________
 
Order Date:______________________________________________________________
 
Payment Terms:
Payment for the entire amount of the  [ ] Check
purchase must be included with this   [ ] Money Order       PLEASE CHECK
order form.  You may pay by check,    [ ] MasterCard           ONE BOX
money order, MasterCard, or VISA.     [ ] VISA
 
Credit Card #: _______________________________________
Expiration Date: _____________________________________
 
Signature: ________________________________________________
              (Must complete if paying by credit card)
 

Buyer                                   Accepted on ________________, 19____
 
_____________________________________   Hayes Microcomputer Products, Inc
(Type or Print)
By___________________________________   By _________________________________


  Hayes reserves the right to, at its sole discretion, terminate or
  modify the terms of this offer at any time without prior notification.
  This offer is good in the United States and Canada only.  Offer void
  where prohibited by law.