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AST RESEARCH, INC. TECHNICAL BULLETIN #0761 06-24-92
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AST PREMIUM EXEC 386SX-25 AND CARRIER CORP. SOFTWARE PROTECTION KEY
PROBLEM: When using the application "Building Supervisor III" from
Carrier Corp. on the Premium Exec 386SX-25, the application
will fail to load and display the error message "Access key
not attached!"
CAUSE: This problem is caused by an incompatibility between the
Carrier Corp. software protection key and the parallel port
implementation of the Premium Exec.
AFFECTED
SYSTEMS: Premium Exec 386SX-20 (All models)
Premium Exec 386SX-25 (All models)
Premium Exec 386SX-25C (All models)
SOLUTION: AST Sustaining Engineering has determined that this problem
will not be fixed on the Premium Exec. Carrier Corp. has
advised AST that a software patch may be available which eases
the timing requirements for accessing the security key.
Customers experiencing this problem should contact Carrier
Corp. and request the software patch for AST notebooks.