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AST RESEARCH, INC. TECHNICAL BULLETIN #0703 09-17-91
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PREMIUM/486-33TE AND WESTERN DIGITAL'S ELITE 16 COMBO
PROBLEM: Banyan Vines version 4.10 network software driver will not
initialize Western Digital's Elite 16 Combo network card, in
a Premium/486-33TE computer system. The error that occurs
is "Controller Failure", and at this point the workstation
is unable to connect to the file server.
SOLUTION: This is not an issue that AST can resolve. Currently,
Banyan Vines software version 4.10 does not support Western
Digital Elite 16 Combo card. At this time Banyan Vines and
Western Digital are working together on a software driver
that will support Western Digital's Elite 16 combo card.
WORKAROUND: Banyan Vines and Western Digital Technical Support, both
agree that the NDS software driver should be selected when
installing the network card. Also, the AST VGA Plus must be
forced to 8-bit mode. If the AST VGA Plus is set for 16-bit
mode the system will not boot. The reason for this error is
the software drivers that are supported in Banyan Vines
software are for the older Western Digital 8-bit network
cards. The older software drivers are doing 8-bit writes.
CONFIGURATION: P/486-33TE
WD's Elite 16 Combo (AutoSwitching)
AST's VGA Plus (AutoSwitching)
Banyan Vines 4.10 (Operating System)
DOS 3.3