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                        THROUGH THE WIRE 
         Commentary and News Concerning the Other World 
                       by Michael A. Banks 

Copyright (c), 1990, 1991, Michael A. Banks 

     Well, I was going to talk about the United States Government 
and telecomputing this time out, but I've decided to cut that in 
favor of expanding info and commentary on international 
telecomputing.  (There's not much happening in that area at the 
moment; you've read everything there is to know in the news 
magazines, or caught it on TV or radio news.)  I'll still cover 
online elitism, and give you the reading list--all as promised.  
And I'll give you something to think about regarding online 
security. 
     First, let's take a look at what's happening with 
international telecomputing, on two levels. 

International Telecomputing, Level One: "The Walls Come Tumbling 
Down" 
     If you're over 35 or so, you probably felt the same awe and 
sense of history as I did when you saw the Berlin Wall and all it 
symbolized come crashing down earlier this year.  After all, we 
grew up with that symbol of what was known as the Communist 
menace and--far, far worse--of the sad legacy handed Eastern 
Europe in the wake of World War II.  (My God--remember when those 
emergency broadcasting system tests used to be followed by "Had 
this been an attack ... "?) 
     (In footnote to "the Communist menace," you may assume that 
I concur with Dr. Jerry Pournelle's statement on returning from 
Russia in April: "I have seen the fourth world, and it doesn't 
work.") 
     Now, in less than a year, we've seen four decades of 
oppression slough away like the rotting husk of a fallen fruit, 
revealing the seeds of a new world.  Even Mother Russia is 
loosening her hold (though not too much) on satellite nations, 
and there are echoes of freedom in South and Central America. 
     What does this have to do with being online?  Well, I've 
stated often enough that the online world tends to mirror the 
"real" world.  This is no less than true where the growing 
freedom of long-oppressed (politically or otherwise) nations are 
concerned.  Now that the political walls blocking free trade and 
communication in many parts of the world are coming down, so are 
the barriers to telecomputing.  
     For example, U.S. Sprint has commenced setting up a quality 
data communications service for the U.S.S.R.  The Moscow-based 
service, which should be up and running by the end of the year, 
will see the installation of state-of-the-art data communications 
switching equipment, making it easier for Soviet citizens to 
telecommunicate with the rest of the world.  The service will be 
a joint venture with Russia, called "Telenet USSR" (although the 
name could change, since Telenet has been renamed "SprintNet" 
here in the U.S., in the wake of its acquisition by U.S. Sprint). 
     But in this instance, the online world has been and is 
anticipating as well as mirroring real-world events.  Telenet 
USSR is not the first Soviet data link with the Western world.  
The famed Washington/Moscow "Hot Line" has been a data link for 
quite a few years.  Nor is it the first commercial link: an 
existing data communications center in Moscow routes commercial 
telecomputing traffic via SprintNet/Telenet through Vienna, 
Austria (a similar link can be made via Helsinki, Finland, though 
that route cannot handle heavy traffic).  Other links with Russia 
are made circuitously via Tymnet and, it has been rumored, over 
Internet.  Still another link, the cleverly titled San 
Francisco/Moscow Teleport (SFMT), leases time on a comsat to link 
Moscow to packet-switching networks in the U.S. via San 
Francisco.  (And now, users on the majority of American online 
services can, for a fee of perhaps five bucks for 150 words, send 
E-mail to Russia via SFMT, courtesy of DASnet, an inter-service 
E-mail carrier.  DASnet ties in to almost all major online 
services.  For more info phone 415-559-7434 voice and speak with 
Anna Lange.) 
     Those links will be much in the public eye over the next 12 
to 18 months, but they are only half the story where the 
"opening" of Communist and Third-World nations are concerned.  A 
public, international BBS opened in Estonia (one of the Soviet 
Baltic states) in mid-1989, and DELPHI and CompuServe have forged 
data links with South and Central American countries.  (Text from 
sessions on some of DELPHI's links--actually, local versions of 
the DELPHI online service--are shown on these pages.  If you read 
Spanish, enjoy!) 
     In these developments, the online world anticipated 
developments in the real world, as stated a few paragraphs back.  
And, there are some developments online that are unique to the 
online world.  For example, on ConnectEd (an online university 
operated in conjunction with New York's New School for Social 
Research), you'll find a service that provides essays from Soviet 
writers and commentators on all manner of topics.  (Freely 
written, I might add, and with a surprising undercurrent of 
Russian patriotism.)  (For information about ConnectEd, telephone 
212-548-0435 voice and ask for Paul Levinson.) 

International Telecomputing, Level Two: Commercial Expansion 
     On a less sensationalistic plane, the three largest 
commercial online services in the U.S. are expanding into Europe 
and Japan in a big way--shrinking the global tent city (a term I 
prefer to "global village," because we all go home after those 
international interactions ... ) still more.  Here's a summary: 
     CompuServe in Europe.  CompuServe is offering limited (and 
expensive) service in Europe via the CompuServe Forum.  (The 
service is lower in cost than previous means of accessing 
CompuServe via Europe, however.)  A special TOP menu has been 
created for European subscribers, and there are plans for various 
CompuServe computer forums to add sections for European users.  
Additional plans call for "CompuServe software" (whether this is 
front-end software or the service itself is not known) to be 
offered in several European languages. 
     CompuServe already has access from Japan via a joint venture 
that offers CompuServe access or a mirror of same, called "Nifty-
SERVE." 
     DELPHI Introduced in Japan.  General Videotex Corporation 
(GVC), parent company of DELPHI, has created a partnership with 
Japan's ASCII Corporation to distribute DELPHI services in Japan.  
ASCII Corp., which operates one of the three largest online 
services in Japan and publishes books and magazines on computing, 
among other topics, is creating a "regional" version of DELPHI 
called ASCII NET in Japan.  According to GVC, the ASCII NET Japan 
will "supplement DELPHI's current regional partners in Buenos 
Aires, Argentina; Miami, Florida; Kansas City, Missouri; and 
Boston, Massachusetts." 
     GVC and ASCII Corp. expect to sign up more than 5,000 
members during the first year of distribution.  Presumably, there 
will be an extra-charge gateway service between ASCII NET and 
DELPHI, as is the case with DELPHI in the U.S. and 
DELPHI/Argentina.   There is talk of sub-licenses to Singapore 
and/or Taiwan. 
     GEnie in Europe.  GEnie is now officially online in Europe.   
The service can be dialed up directly in Austria, Germany, and 
Switzerland via networks operated by distributors of General 
Electric Information Services (GEIS), GEnie's parent company.  
Unlike CompuServe's European service, GEnie is making almost all 
the features that are available to North American subscribers 
available to European callers.  This augments international 
access from Japan, and will presumably be expanded to include 
other European countries (including the U.K.) in the near future. 
     BIX Clones.  In footnote, it's worth mentioning that clones 
of BIX exist in Japan and the U.K.  These are totally without 
connection (data links or business connection) with BIX (which is 
an online service sponsored by Byte Magazine).  In Japan, the 
service is called "Nikki-MIX" and runs the same basic UNIX 
software as BIX, but with Kanji (written graphic character) 
capability.  In the U.K., the clone is called CIX; I don't know 
whether it uses the same operating system, but the structure is 
close enough. 
     (You'll find screens from some Japanese services on 
accompanying pages.) 

Online Elite? 
     Back on the topic of new-found telecom riches, it is worth 
noting that not everyone in Russia or in Central or South America 
has access to international telecom services--just as not 
everyone in newly "free" nations has access to the tools of 
capitalism (money and contacts.)  For example, any Soviet citizen 
can walk into the Moscow data communications center and dial up 
Europe or America--in theory.  In practice, however, access is 
limited to those who have a need to telecompute (certain 
scientists would constitute one such group), and perhaps to the 
more privileged or those with the proper contacts.  And in 
countries with little "hard currency," there is a definite upper 
limit to how much international telecomputing activity can go on 
in any event.  It's all on a "need to telecompute" basis. 
     But, before you jump to conclusions about totalitarian 
telecomputing and elitism in Communist-controlled or third-world 
nations, consider the fact that telecomputing is new in Russia, 
and computer literacy is not widespread.  The same is true in 
Central and South American nations.  And in most of the countries 
to which I've alluded here, the economic situation is such that 
only a minority of those who are computer literate have the 
wherewithal to obtain the prerequisite hardware and software. 
     Then consider the fact that telecomputing in the U.S. (and 
in Japan and the U.K.) is not something to which everyone has 
access; though the cost of telecomputing in both money and 
knowledge has dropped, the online world is still populated 
largely by elitists--either the techno-elite or a subset of the 
financially elite.  Those who are online otherwise remain a 
minority. 
     That's going to change, however, as telecomputing becomes 
more and more a "legitimate" product/service.  And telecomputing 
will indeed become legitimate.  The majority will adopt it over 
the next decade, in the same manner as we adopted cable TV, VCRs, 
FAX machines, and telephones.  Why?  Because, like those other 
technologies, telecomputing is information exchange ... and with 
information exchange comes freedom--not to mention the desire to 
have access to everything.  (For more on the online elite, see 
the accompanying sidebar.) 
     All in all, it looks as if telecomputing outside the Western 
world is merely a decade or so behind us--and catching up fast. 

Things to Come 
     All this talk about what's happening with international 
telecomputing has me thinking about what the future holds.  So 
I've put together some of my thoughts on what's likely to be 
happening in the global online world (mainly involving its 
interfaces with the real world) over the next few years. 
     Note that these are not straight predictions (that's a con 
game), but extrapolations to which we can assign fairly high 
probabilities.  Too, I've deleted a couple of them since I began 
writing this last month--because they came true, two or three 
years before the time I'd assigned to them. 

                           1990 - 1991 
     Soviet special-interest groups spring up on various online 
services. 
     A few American BBS freaks dial into Eesti BBS #1 in Tallin, 
Estonia and copy off message bases and files, which are then 
uploaded to various online services and BBSs in the U.S.  Similar 
material snakes its way westward via Internet. 
     Eesti BBS #1 is joined by other non-commercial Baltic and 
Eastern European BBSs. 

                           1992 - 1993 
     CompuServe is the first computer network to offer TASS, the 
official Soviet news service, online; the surcharged service is 
provided to CompuServe on a one-year exclusive basis for an 
undisclosed sum. 
     As topics covered by Russia's American-distributed Soviet 
Life magazine continue to mirror those in various American 
cultural and news magazines, the magazine runs a special feature 
on Soviet hackers, focusing on underground BBSs in Baltic nations 
and in Leningrad and Moscow.  The tone is one of mild rebuke. 
     More and more Russian citizens sign on to American online 
services under the auspices of various institutions like the 
Soviet Academy of Sciences. 
     A few Eastern Europeans and residents of former Soviet 
states begin showing up on American online services, some as 
individual citizens but more under the auspices of governmental 
agencies. 
     Russian and Eastern European hackers begin working the new 
packet network and other links to the West, and show up on 
Internet as well as various commercial online services and 
private BBSs.  They are particularly ingenious in their 
techniques, which require that they use relatively ancient and 
unprotected telephone technology to gateway into more 
sophisticated systems in the Western world.  They quickly 
discover that they are easily tracked and nailed, and their 
successors devise still more ingenious techniques to cover their 
trails. 

                           1993 - 1995 
     A cosortium consisting of General Electric, the now British-
owned BT Tymnet, and unnamed investors vies with the combined 
forces of IBM and AT&T to win the right to provide commercial 
data communications links with Leningrad and Moscow via X.400 
communications links through Austria and Germany.  (This will 
offer links mainly with western Europe, with limited availability 
to North America and Asia.) 
     GEnie, via its GEIS international X.25 service, offers 
limited service to residents of Moscow and Leningrad, as well as 
to various former Soviet states.  The links are into Western 
Europe, with packet-switching networks like U.S. Sprint and GE/BT 
Tymnet as record carriers. 
     With the increasing availability of hard currency in Russia, 
a relatively large number (scores) of individual Russian citizens 
open accounts on American and British commercial online services.  
These will be professionals, intent on establishing information 
businesses and/or enhancing their own professional activities 
with information from the West.  (Behind the scenes, an arm of 
the Russian internal security service--your guess--notices the 
information interchange and begins monitoring it, with no 
expressed or real intent.) 

Online Security 
     Speaking of hackers (and I was, a few dozen lines back) I've 
another bomb (well, a grenade in this case) to drop, along the 
lines of the unknown threat Wall Street and the money-heads 
mentioned in my first column.  This time it has to with computer 
data security. 
     You all know what hackers are, how they break into systems 
and steal data for fun and/or profit, etc.  This, thanks to the 
mainstream news media, which portrays them in a somewhat 
glamorous vein, like modern-day counterparts of corsairs in 
historical novels.  The threat to data posed by real hackers has 
been missed, in large part, because the media prefers to focus on 
hackers who get caught, and on soi-disant computer security 
experts who emphasize the sensationalistic and speak knowingly of 
viruses. 
     (Compare John xxxxx getting literally hours of air time and 
gallons of ink in the national media with FLU_SHOT+ author Ross 
Greenberg getting maybe ninety seconds on CNN.  The disparity 
comes from Ross' providing a level-headed, step-by-step approach 
to virus protection.  No blood-and-guts there ... but I digress--
as I shall whenever I can take a shot at media airheadedness.  
After all, is not the implied purpose of the news media to inform 
rather than entertain?  Or am I inferring too much and is the 
avowed purpose of the media to not only sway but dictate public 
opinions, topple governments, and the like?) 
     That's not the only threat to data and privacy that's been 
missed.  An equally dangerous threat, that of accidental data 
sharing or disclosure, has been mentioned not once in any book or 
article on computer security. 
     And what constitutes accidental data sharing?  Easy: Someone 
mistakenly includes your E-mail address in a distribution list, 
or sends E-mail intended for someone else to you because your 
online ID is similar to that of the intended addressee.  I've had 
it happen several times on one system in particular.  I've 
received corporate-confidential information that conceivably 
could have been sold to a certain mega-corporation's competitors 
(something, I hasten to add, I didn't do; my ethics run counter 
to accepted Yuppie and pirate practices.  If they didn't, I 
wouldn't be scrambling to make car payments.)  I've received even 
more sensitive information.  All because someone didn't pay 
attention to what he or she was typing.  (Where this happened is 
your guess; I'm now on 31 networks with 36 IDs.) 
     The hell of it is, it's something that's easily fixed.  And, 
no, I won't warn the service of it.  Not at the moment, anyway.  
Why?  I mentioned ethics a few lines back; in addition to what I 
said there, I have ethics that say "No" to professional rape.  To 
keep it short, I won't give away my knowledge and expertise to a 
large corporation when said corporation is paying kilobucks to 
employees and "consultants" who are supposed to catch this stuff. 
     But, be warned; a typo, a tired person sending E-mail, or 
someone who's inattentive or untrained--any of these can result 
in sensitive data being given to those who shouldn't have it. 
     (Hm ... there's a story in this, perhaps.  Let's see ... Big 
Bucks Corp. is losing big bucks because of a data leak.  The data 
leak is an accident, but it means Someone's job, so Someone 
covers his ass by inventing a hacker.  Hm ... could be 
particularly interesting if it were a national security leak ...) 

The Reading List (at last!) 
     Okay, here's the skinny: Whether you're new to this stuff or 
not, buy and read any of the books on this list that you haven't 
read (yes--even mine), with the exception of those branded as 
technical if you're not of a technical bent.  I've intentionally 
left out some books that you've probably already read. 
     The bottom line: Each of these is worth ordering if you 
can't find it in your favorite bookstore. 

     Communications and Networking for the IBM PC and 
Compatibles, by Larry Jordan and Bruce Churchill (good if you 
want to learn the tech-hardware end of things; Brady Books/Simon 
& Schuster) 
     The Cuckoo's Egg, by Clifford Stoll (you know--the 
bestseller; Bantam Books) 
     The Hacker, by Chet Day (interesting horror novel involving 
hackers--ignore the reviews and judge for yourself; Pocket Books) 
     The Matrix, by John S. Quarterman (non-fiction, explains 
computer networks around the world; Digital Press) 
     The Modem Reference, 2nd edition by Michael A. Banks (Brady 
Books/Simon & Schuster; has everything you need to know about 
buying and using a modem, getting online, what's online, etc.) 
     Synners, by Pat Cadigan (a novel, from Bantam/Spectra) 
     True Names, by Vernor Vinge (a collection of short stories 
that also contains the novelette, "True Names," which is required 
reading; currently in print in a Baen Books edition) 
     Understanding Data Communications (good reference for tech-
heads; pick it up at your local Radio Shack store) 
     That's a start.  I'll add books to this list under an In 
Print header next edition and each time thereafter. 
                                # 
     That's it for now.  Next edition: the much-overrated compu-
sex phenomenon, copyright theft (a bit of a scandal revealed), 
more international stuff, and whatever looks interesting.  In the 
meantime, have fun! 
                                # 

                             SIDEBAR 

The Online Elite Revisited 
     Some leftover comments on online elitism ... . 
     I spoke earlier in this issue (and in the previous issue) 
about an "online elite."  We networkers in the Western world are 
an elite (which I'll attempt to prove by example in a couple 
paragraphs).  But we'll become less so over the next three years 
as the cost of going online--in cash and knowledge--continue to 
drop and modem communication becomes as "legitimate" in the 
marketplace as VCRs and pizzas. 
     In the meantime, a lot of people are smearing us with the 
same brush as the ubiquitous "rich man" and "Illuminati."  The 
"lot of people" are those who hear about what goes online but 
aren't online.  I've seen this happen time and again.  Basically, 
those who aren't online are afraid they're missing something 
(they are), and that they're being barred from information and 
contacts (they aren't). 
     I first grappled with this issue a couple of years ago, when 
I was asked by some people in a national writers' organization of 
which I'm a member (okay, it was the Science Fiction Writers of 
America, aka SFWA) to try to quell a flap over someone not online 
misunderstanding what "goes on" online.  The best I could do (and 
it was and is legitimate) was to explain that the public, 
private, and semi-private exchange of information about which the 
offline person was paranoid was in its net effect nothing more 
than what went on via "street mail" letters, voice telephone 
conversations, and in-person chats. 
     It wasn't accepted then, and it's not being accepted now.  
In my capacity as Online Committee chairperson for SFWA, I set up 
a panel at a recent SFWA event, at which one or two offline 
people in the audience made accusations of conspiracies and 
power-plays and information control on the part of those online.  
If such exist (attempts at these things exist, anyway), it is no 
more than goes on in the physical world, albeit faster at times. 
     But we'll never convince those offline of that.  So the 
offline "lots of people" brand those online as an elite group, 
simply because they have access to communications channels 
knowledge (and gossip) faster. 
     Interestingly enough, it has been my experience that those 
offliners who cry "Elitists!" are those who are most able but 
least likely gain access to online services.  Which is to say, 
they're the kind of people who either misunderstand things, 
and/or like to have problems.  (I'm not certain this is true in 
the latter instance, but in general it is.) 
     On the other side of the coin, I should re-emphasize that 
the people you and I meet online who are not in the U.S., where 
telecom costs are low, are an elite group, indeed.  For it costs 
much in money and knowledge to get online if you're living in 
Tokyo or Buenos Aires.  It's not unlike (to haul out the realtime 
metaphor again) foreigners visiting or moving to the U.S.--you 
will rarely, if ever, meet someone from another country who was 
without money or power or special knowledge or training, or some 
special ability that enabled him or her to get here.  Thus, we 
don't really meet the "common man" via a virtual visit to other 
countries--not yet, anyway. 
     But, what the heck--being part of an elite group isn't all 
bad.  (<SMIRK>, as we say online.) 
                                # 
     Michael A. Banks is the author of 21 published non-fiction 
books and science fiction novels (including the definitive work 
on personal computer communications, The Modem Reference, 
published by Brady Books/Simon & Schuster).  He's also published 
more than 1,000 magazine articles and short stories, lively 
technical documents, and "... a few catchy slogans." 
     He can be found online "almost anywhere," but if you want to 
reach him fast, try E-mail to KZIN on DELPHI, to MIKE.BANKS on 
GEnie, to BANKS2 on AOL, or to mike_banks on BIX.
                                #
                    BOOKS BY MICHAEL A. BANKS
     "If a technical thing is troubling you, just wait a bit.
     Michael Banks is probably writing a book that will make it
     clear." --The Associated Press

     Do you use DeskMate 3?  Are you getting the most out of the
program?  To find out, get a copy of GETTING THE MOST OUT OF
DESKMATE 3, by Michael A. Banks, published by
Brady Books/Simon & Schuster, and available in your local
Tandy/Radio Shack or Waldenbooks store now.  Or, phone 800-624-
0023 to order direct.  (The all-new 2nd edition is now
available!)
     "GETTING THE MOST OUT OF DESKMATE 3 is more than a guide to
     DeskMate; it's an enhancement..."--Waldenbooks Computer
     NewsLink

     Interested in modem communications?  Check out THE MODEM
REFERENCE, also by Michael A. Banks and published by Brady
Books/Simon & Schuster.  Recommended by Jerry Pournelle in Byte,
The New York times, The Smithsonian Magazine, various computer
magazines, etc.  (Excerpts from this book accompany this file.)
THE MODEM REFERENCE is available at your local B. Dalton's,
Waldenbooks, or other bookstore, either in stock or by order.
Or, phone 800-624-0023 to order direct.  (1st edition currently
available; all-new 2nd edition available in January, 1991!)
    "I definitely recommend it." --Jerry Pournelle, BYTE Magazine
     Want the lowdown on getting more out of your word processor?
Read the only book on word processing written by writers, for
writers: WORD PROCESSING SECRETS FOR WRITERS, by Michael A. Banks
& Ansen Dibel (Writer's Digest Books).  WORD PROCESSING SECRETS
FOR WRITERS is available at your local B. Dalton's, Waldenbooks,
or other bookstore, either in stock or by order.  Or, phone 800-
543-4644 (800-551-0884 in Ohio) to order direct.

                 Other books by Michael A. Banks
UNDERSTANDING FAX & E-MAIL (Howard W. Sams & Co.)
THE ODYSSEUS SOLUTION (w/Dean Lambe; SF novel; Baen Books)
JOE MAUSER: MERCENARY FROM TOMORROW (w/Mack Reynolds; SF novel; Baen Books)
SWEET DREAMS, SWEET PRICES (w/Mack Reynolds; SF novel; Baen Books)
COUNTDOWN: THE COMPLETE GUIDE TO MODEL ROCKETRY (TAB Books)
THE ROCKET BOOK (w/Robert Cannon; Prentice Hall Press)
SECOND STAGE: ADVANCED MODEL ROCKETRY (Kalmbach Books)
     For more information, contact:
                        Michael A. Banks
                          P.O. Box 312
                       Milford, OH  45150