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Internet Engineering Task Force (IETF) R. Gellens
Request for Comments: 5983 Qualcomm
Category: Experimental October 2010
ISSN: 2070-1721
Mailing Lists and Internationalized Email Addresses
Abstract
This document describes considerations for mailing lists with the
introduction of internationalized email addresses.
This document makes some specific recommendations on how mailing
lists should act in various situations.
Status of This Memo
This document is not an Internet Standards Track specification; it is
published for examination, experimental implementation, and
evaluation.
This document defines an Experimental Protocol for the Internet
community. This document is a product of the Internet Engineering
Task Force (IETF). It represents the consensus of the IETF
community. It has received public review and has been approved for
publication by the Internet Engineering Steering Group (IESG). Not
all documents approved by the IESG are a candidate for any level of
Internet Standard; see Section 2 of RFC 5741.
Information about the current status of this document, any errata,
and how to provide feedback on it may be obtained at
http://www.rfc-editor.org/info/rfc5983.
Copyright Notice
Copyright (c) 2010 IETF Trust and the persons identified as the
document authors. All rights reserved.
This document is subject to BCP 78 and the IETF Trust's Legal
Provisions Relating to IETF Documents
(http://trustee.ietf.org/license-info) in effect on the date of
publication of this document. Please review these documents
carefully, as they describe your rights and restrictions with respect
to this document. Code Components extracted from this document must
include Simplified BSD License text as described in Section 4.e of
the Trust Legal Provisions and are provided without warranty as
described in the Simplified BSD License.
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This document may contain material from IETF Documents or IETF
Contributions published or made publicly available before November
10, 2008. The person(s) controlling the copyright in some of this
material may not have granted the IETF Trust the right to allow
modifications of such material outside the IETF Standards Process.
Without obtaining an adequate license from the person(s) controlling
the copyright in such materials, this document may not be modified
outside the IETF Standards Process, and derivative works of it may
not be created outside the IETF Standards Process, except to format
it for publication as an RFC or to translate it into languages other
than English.
Table of Contents
1. Introduction ....................................................2
2. Conventions Used in This Document ...............................4
3. Scenarios Involving Mailing Lists ...............................4
4. Capabilities and Requirements ...................................5
5. List Header Fields ..............................................6
6. Further Discussion ..............................................8
7. Security Considerations .........................................8
8. Acknowledgments .................................................9
9. References ......................................................9
9.1. Normative References .......................................9
9.2. Informative References ....................................10
1. Introduction
This document describes considerations for mailing lists with the
introduction of internationalized email addresses [RFC5335].
Mailing lists are an important part of email usage and collaborative
communications. The introduction of internationalized email
addresses affects mailing lists in three main areas: (1) transport
(receiving and sending messages), (2) message headers of received and
retransmitted messages, and (3) mailing list operational policies.
A mailing list is a mechanism whereby a message may be distributed to
multiple recipients by sending to one address. An agent (typically
not a human being) at that single address receives the message and
then causes the message to be redistributed to a list of recipients.
This agent sets the envelope return address of the redistributed
message to a different address from that of the original message.
Using a different envelope return address (reverse-path) directs
error (and other automatically generated) messages to an error
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handling address associated with the mailing list. (This avoids
having error and other automatic messages go to the original sender,
who typically doesn't control the list and hence can't do anything
about them.)
In most cases, the mailing list agent redistributes a received
message to its subscribers as a new message, that is, conceptually it
uses message submission [submission] (as did the sender of the
original message). The exception, where the mailing list is not a
separate agent that receives and redistributes messages in separate
transactions, but is instead an expansion step within an SMTP
transaction where one local address expands to multiple local or non-
local addresses, is out of scope for this document.
Some mailing lists alter message header fields, while others do not.
A number of standardized list-related header fields have been
defined, and many lists add one or more of these header fields.
Separate from these standardized list-specific header fields, and
despite a history of interoperability problems from doing so, some
lists alter or add header fields in an attempt to control where
replies are sent. Such lists typically add or replace the "Reply-To"
field and some add or replace the "Sender" field. Poorly behaved
lists may alter or replace other fields, including "From".
Among these list-specific header fields are those specified in RFC
2369 ("The Use of URLs as Meta-Syntax for Core Mail List Commands and
their Transport through Message Header Fields") [List-*] and RFC 2919
("List-Id: A Structured Field and Namespace for the Identification
of Mailing Lists") [List-ID]. For more information, see Section 5.
While the mail transport protocol does not differ between regular
email recipients and mailing list recipients, lists have special
considerations with internationalized email addresses because they
retransmit messages composed by other agents to potentially many
recipients.
There are considerations for internationalized email addresses in the
envelope as well as in header fields of redistributed messages. In
particular, an internationalized message cannot be downgraded unless
all envelope addresses are available in ASCII (that is, each address
either is ASCII or has an alt-address [UTF8SMTP]).
With mailing lists, there are two different types of considerations:
first, the purely technical ones involving message handling, error
cases, downgrades, and the like; and second, those that arise from
the fact that humans use mailing lists to communicate. As an example
of the first, mailing lists might choose to reject all messages from
internationalized addresses that lack an alt-address, or even all
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internationalized messages that cannot be downgraded. As an example
of the second, a user who sends a message to a list often is unaware
of the list membership. In particular, the user often doesn't know
if the members are UTF-8 mail users or not, and often neither the
original sender nor the recipients personally know each other. As a
consequence of this, remedies that may be readily available for a
missed email in one-to-one communications might not be appropriate
when dealing with mailing lists. For example, if a user sends a
message that is undeliverable, normally the telephone, instant
messaging, or other forms of communication are available to obtain a
working address. With mailing lists, the users may not have any
recourse. Of course, with mailing lists, the original sender usually
does not know if the message was successfully received by any list
members or if it was undeliverable to some.
Conceptually, a mailing list's internationalization can be divided
into three capabilities: First, does it have a UTF-8 submission or
return-path address? Second, does it accept subscriptions to UTF-8
addresses? And third, does it accept [UTF8SMTP] messages? This is
explored in Section 4.
A brief discussion on a few additional considerations for mailing
list operation is in Section 6.
2. Conventions Used in This Document
The key words "MUST", "MUST NOT", "REQUIRED", "SHALL", "SHALL NOT",
"SHOULD", "SHOULD NOT", "RECOMMENDED", "MAY", and "OPTIONAL" in this
document are to be interpreted as described in [KEYWORDS].
3. Scenarios Involving Mailing Lists
Generally (and exclusively within the scope of this document), an
original message is sent to a mailing list as a completely separate
and independent transaction from the mailing list agent sending the
retransmitted message to one or more list recipients. In both cases,
the message might have only one recipient, or might have multiple
recipients. That is, the original message might be sent to
additional recipients as well as the mailing list agent, and the
mailing list might choose to send the retransmitted message to each
list recipient in a separate message submission [submission]
transaction, or it might choose to include multiple recipients per
transaction. (Often, mailing lists are constructed to work in
cooperation with, rather than include the functionality of, a message
submission server [submission], and hence the list transmits to a
single submission server one copy of the retransmitted message, with
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all list recipients specified in the SMTP envelope. The submission
server then decides which recipients to include in which
transaction.)
The retransmitted message sent by the mailing list to its subscribers
might need to be downgraded [EAI-Downgrade]. In order for a
downgrade to be possible, the return path set by the mailing list
agent must be an ASCII address or have an alt-address [UTF8SMTP]
specified. In addition, the recipient addresses need to have ASCII
addresses available. It may be advisable for mailing list operators
to pre-obtain an alt-address for all its internationalized member
addresses.
In the case where a member or non-member with an internationalized
email address is sending to a mailing list, no alt-address [UTF8SMTP]
is specified, and a downgrade is required, the message cannot be
delivered. To protect against this, a UTF8SMTP-aware [UTF8SMTP]
mailing list might prefer to reject submissions from
internationalized email addresses that lack an alt-address.
(Note that this situation is not unique to mailing lists. Mail
relays that are UTF8SMTP-aware will potentially encounter the same
situation.) Further discussions are included in Section 6 of this
document.
4. Capabilities and Requirements
There are three primary internationalization capabilities of mailing
lists: First, does it have a UTF-8 submission or return-path
address? Second, does it allow subscriptions from UTF-8 addresses?
And third, does it accept [UTF8SMTP] messages?
In theory, any list can support any combination of these. In
practice, only some offer any benefit. For example, neither allowing
UTF-8 addresses to subscribe, nor accepting UTF8SMTP messages, makes
much sense without the other (an all-ASCII address might or might not
be capable of receiving UTF8SMTP messages, but a UTF-8 address of
necessity needs to accept UTF8SMTP messages). Likewise, there is no
real benefit to a list in using a UTF-8 submission address unless it
also accepts UTF8SMTP messages and permits UTF-8 addresses to
subscribe.
However, requirements for lists can be discussed separately for each
of the three capabilities.
1. If the list uses a UTF-8 submission or return-path address, it
SHOULD specify an alt-address [UTF8SMTP] for it. Clearly, it
needs to sit behind a UTF8SMTP-enabled final-delivery SMTP server
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[UTF8SMTP] and delivery agent. Likewise, if a list uses a UTF-8
return-path address, then its Message Submission Agent (MSA)
[submission] needs to support UTF8SMTP.
The list's return-path address is usually separate from its
submission address (so that delivery reports and other
automatically generated messages are not sent to the submission
address). For reliability in receiving delivery status
notifications, a list MAY choose to use an all-ASCII return path
even if it uses a UTF-8 submission address. If the list does use
a UTF-8 return path, it MUST specify an alt-address [UTF8SMTP] (or
else there is a high risk of being unable to receive non-delivery
reports).
There are also implications for the List-* header fields (see
below).
2. If it allows UTF-8 addresses to subscribe, it MAY require an alt-
address [UTF8SMTP] to be specified for each UTF-8 subscriber.
Naturally, if it permits UTF-8 addresses to subscribe, it needs a
mechanism to accept subscription requests from such addresses
(preferably specified in the form <utf8@utf8 <ascii@ascii>>). In
order to send email to its subscribers who have UTF-8 addresses,
its MSA needs to support [UTF8SMTP].
3. If it accepts UTF8SMTP messages, the Message Transfer Agents
(MTAs) and Mail Delivery Agent (MDA) in its inbound path need to
support UTF8SMTP.
5. List Header Fields
A number of header fields, specifically for mailing lists, have been
introduced in RFCs 2369 and 2919. For example, these include:
List-Id: List Header Mailing List <list-header.example.com>
List-Help: <mailto:list@example.com?subject=help>
List-Unsubscribe: <mailto:list@example.com?subject=unsubscribe>
List-Subscribe: <mailto:list@example.com?subject=subscribe>
List-Post: <mailto:list@example.com>
List-Owner: <mailto:listmom@example.com> (Contact Person for Help)
List-Archive: <mailto:archive@example.com?subject=index%20list>
As described in RFC 2369, "The contents of the list header fields
mostly consist of angle-bracket ('<', '>') enclosed URLs, with
internal whitespace being ignored" [List-*]. For List-ID, RFC 2919
specifies that, "The list identifier will, in most cases, appear like
a host name in a domain of the list owner" [List-ID].
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Except for the List-ID header field, these mailing list header fields
contain URLs [RFC3986]. The most common schemes are generally HTTP,
HTTPS, mailto, and FTP. Schemes that permit both URI and
Internationalized Resource Identifier (IRI) [IRI] forms should use
the URI-encoded form described in [IRI]. Future work may extend
these header fields or define replacements to directly support non-
encoded UTF-8 in IRIs (for example, [mailto-bis]), but in the absence
of such extension or replacement, non-ASCII characters can only
appear within when encoded as ASCII. Note that discussion on whether
internationalized domain names should be percent encoded or puny
coded is ongoing; see [IRI-bis].
Even without these header fields being extended to support UTF-8,
some special provisions may be helpful when downgrading. In
particular, if a List-* header field contains a UTF-8 mailto (even
encoded in ASCII) followed by an ASCII mailto, it may be advisable
not only to copy and preserve the original header field as usual
(ENCAPSULATION method of [EAI-Downgrade]), but also to edit the
header field to remove the UTF-8 address. Otherwise, a client might
run into trouble if the decoded mailto results in a non-ASCII
address.
When mailing lists use a UTF-8 form of a List-* header field, an
ASCII form SHOULD also be used. These header fields are vital to
good operations and use of mailing lists; caution is called for when
considering how to form and use these header fields in a non-ASCII
environment.
The most commonly used URI schemes in List-* header fields tend to be
HTTP and mailto. The current specification for mailto does not
permit unencoded UTF-8 characters, although work has been proposed to
extend or more likely replace mailto in order to permit this. For
mailto URIs, a separate consideration is how to include an alternate
ASCII address (alt-address) [UTF8SMTP] for a UTF-8 address. Note
that the existing ability to specify multiple URLs within each List-*
header field provides one solution.
[List-*] says:
A list of multiple, alternate, URLs MAY be specified by a comma-
separated list of angle-bracket enclosed URLs. The URLs have
order of preference from left to right. The client application
should use the left most protocol that it supports, or knows how
to access by a separate application.
When a UTF-8 mailto is used in a List-* header field, an alt-address
[UTF8SMTP], if available, SHOULD be supplied.
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The List-ID header field provides an opaque value that uniquely
identifies a list. The intent is that the value of this header field
remain constant, even if the machine or system used to operate or
host the list changes. This header field is often used in various
filters and tests, such as client-side filters, Sieve filters, and so
forth. Such filters and tests may not properly compare a non-ASCII
value that has been encoded into ASCII. In addition to these
comparison considerations, it is generally desirable that this header
field contain something meaningful that users can type in. However,
ASCII encodings of non-ASCII characters are unlikely to be meaningful
to users or easy for them to accurately type.
6. Further Discussion
While mailing lists do not create a significant additional burden to
the deployment of internationalized email address functionalities,
there are some specific areas that need to be considered when the
operator of a mailing list or of a final delivery MTA that serves a
mailing list upgrades to internationalized mail.
Mailing lists face additional complexity since they redistribute
messages composed by other agents. Hence, they may be asked to
accept a message with non-ASCII header fields composed by a UTF8SMTP-
aware user agent [UTF8SMTP] and redistribute it to UTF-8 mail and
all-ASCII mail users via systems that are not UTF8SMTP-aware.
1. Obtaining Downgrade Information -- for a mailing list, or mail
relay server for that matter, which is UTF8SMTP-aware, receiving
mail from an internationalized email address, the alt-address
[UTF8SMTP] is not required from the sending MTA for the transport
to be complete. When the mailing list then retransmits the
message to its subscribers, it may encounter paths where a
downgrade is needed (if a relay or final MSA does not supports
UTF8SMTP). In order to mitigate this situation, the mailing list
might perhaps decide to reject all incoming mail from an
internationalized email address that lacks an alt-address.
However, note that in general, downgrades are not expected to be
the normal case.
2. Downgrading Considerations for mailto URLs -- UTF-8 addresses in
mailto links in List-* header fields will be easier to downgrade
if they contain an alt-address [UTF8SMTP].
7. Security Considerations
Because use of both a UTF-8 address and an alt-address for the same
entity introduces a potential ambiguity regarding the identity of
list subscribers and message senders, implementers are advised to
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carefully handle authorization decisions regarding subscriptions,
sender filters, and other common list administration features. For
example, a binding between a UTF-8 address and an ASCII alt-address
can be used by an attacker to deny another person admission to an
Email Address Internationalization (EAI) mailing list.
Other relevant security considerations are discussed in the Framework
document [EAI-Framework].
8. Acknowledgments
Edmon Chung of Afilias wrote the original version of this document.
Thanks to Harald Alvestrand for his extensive comments. Ted Hardie
contributed helpful text on IRIs. Last-Call comments from S.
Moonesamy and Amanda Baber, plus shepherd review by Pete Resnick,
improved the document.
9. References
9.1. Normative References
[EAI-Framework]
Klensin, J. and Y. Ko, "Overview and Framework for
Internationalized Email", RFC 4952, July 2007.
[KEYWORDS] Bradner, S., "Key words for use in RFCs to Indicate
Requirement Levels", BCP 14, RFC 2119, March 1997.
[List-*] Neufeld, G. and J. Baer, "The Use of URLs as Meta-Syntax
for Core Mail List Commands and their Transport through
Message Header Fields", RFC 2369, July 1998.
[List-ID] Chandhok, R. and G. Wenger, "List-Id: A Structured Field
and Namespace for the Identification of Mailing Lists",
RFC 2919, March 2001.
[RFC3986] Berners-Lee, T., Fielding, R., and L. Masinter, "Uniform
Resource Identifier (URI): Generic Syntax", STD 66, RFC
3986, January 2005.
[RFC5335] Abel, Y., Ed., "Internationalized Email Headers", RFC
5335, September 2008.
[submission]
Gellens, R. and J. Klensin, "Message Submission for Mail",
RFC 4409, April 2006.
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[UTF8SMTP] Yao, J., Ed., and W. Mao, Ed., "SMTP Extension for
Internationalized Email Addresses", RFC 5336, September
2008.
9.2. Informative References
[EAI-Downgrade]
Fujiwara, K., Ed., and Y. Yoneya, Ed., "Downgrading
Mechanism for Email Address Internationalization", RFC
5504, March 2009.
[IRI] Duerst, M. and M. Suignard, "Internationalized Resource
Identifiers (IRIs)", RFC 3987, January 2005.
[IRI-bis] Duerst, M., Suignard, M., and L. Masinter,
"Internationalized Resource Identifiers (IRIs)", Work in
Progress, July 2010.
[mailto-bis]
Duerst, M., Masinter, L., and J. Zawinski, "The 'mailto'
URI Scheme", Work in Progress, May 2010.
Author's Address
Randall Gellens
QUALCOMM Incorporated
5775 Morehouse Drive
San Diego, CA 92121
rg+ietf@qualcomm.com
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