💾 Archived View for gmi.noulin.net › mobileNews › 3751.gmi captured on 2023-09-08 at 18:10:18. Gemini links have been rewritten to link to archived content

View Raw

More Information

⬅️ Previous capture (2023-01-29)

➡️ Next capture (2024-05-10)

-=-=-=-=-=-=-

Chinese consumers are falling out of love with fakes

2012-01-19 05:41:53

Jan 14th 2012 | HONG KONG | from the print edition

WHEN Da Vinci, a retailer of expensive imported furniture, opened its new

showroom in Shanghai recently, it spared no expense. The gallery, over 10,000

square metres spread over four stories, was filled with extravagant pieces from

brands such as Armani Casa and Versace Home. The theme of the event was zhen de

jia bu liao (roughly: what is genuine cannot be counterfeited. ).

Yet Da Vinci is embroiled in a scandal. CCTV, an official media outlet, alleged

that some of its imported kit may actually have been made locally, shipped

overseas or to a bonded warehouse, then brought back into the country to earn

an undeserved imported seal. The firm hired a public-relations agency to put

a more positive spin on the story. Da Vinci claims this involved paying

$150,000 through a broker to a journalist who, it alleges, threatened to run

more damaging stories if not paid off.

All parties involved deny wrongdoing. An initial official ruling seemed to

clear Da Vinci, but in December the Shanghai authorities slapped fines on the

firm for alleged misdeeds including improper labelling. Da Vinci now says it

will take the authorities to court to clear its name and has filed a police

complaint against the broker and journalist over what it says was an extortion

plot.

Whatever the truth behind this murky affair, it has revealed something about

how the attitudes of Chinese consumers are changing. Counterfeiters are no

longer popular. Not long ago, Chinese shoppers applauded the fakers for saving

them money. Now they scorn them. If it s a fake, the well-heeled sneer, you can

t flaunt it.

Fakery is not dead, of course. In 2009, roughly 30% of mobile phones in the

country were thought to be shanzhai a popular term for clever fakes. The

Business Software Alliance, a trade group, claims that nearly four-fifths of

the software sold in China in 2010 was pirated. In December the US Trade

Representative issued its annual report on the world s most notorious

counterfeit markets. Of the 30-odd markets identified, eight were in China.

Some, such as Beijing s Silk Street market, are well-known. The report also

points the finger at Taobao, an online marketplace owned by Alibaba, China s

biggest e-commerce firm. That may be unfair. Taobao has clamped down so hard

recently that it is enduring protests by angry vendors.

Still, as China grows richer, life is growing harder for fakers. A recent study

of China s luxury market by Bain, a consultancy, concludes that demand for

counterfeit products is decreasing fast. McKinsey, another consultancy, found

that the proportion of consumers who said they were willing to buy fake

jewellery dropped from 31% in 2008 to 12% last year. This is good news for all

brands, not just the blingy ones. Consumers are looking for the real thing,

and they are increasingly willing and able to afford it, say the authors.

The real bling

Cash-strapped youngsters still love counterfeits, says Chen Junsong of the

China Europe International Business School. But those over 30, if they have a

bit of money, have become extremely brand-conscious. There is a comparison

culture , he observes. People are ridiculed if spotted with a fake Gucci

handbag.

Another reason why fakers are under pressure is that Chinese firms now have

intellectual property of their own to protect. Brands such as Lenovo (a

computer firm) and Haier (a maker of everything from fridges to

air-conditioners) are highly valuable and therefore worth defending. The more

Chinese innovators gripe about fakery, the more strictly the government

enforces the law. It just announced that it aims to stamp out counterfeit

software in government offices by the end of this year.

Even sceptical foreign manufacturers believe China is changing. Douglas Clark,

an expert on China s intellectual-property regime, points to a survey by the

EU-China Chamber of Commerce suggesting that counterfeiting, long the first or

second gravest concern of its members, is now third, fourth or not even ranked.

and the bonfire of the bogus

Tougher law enforcement has helped, he says, but so too has the fact that

foreign firms have learned how to cope with fakes. Some have set up their own

branded retail outlets to control distribution. GlaxoSmithKline, a British

drugs giant, has introduced fake-proof e-coding of pills.

Chinese consumers are realising that brands are not just about showing off.

They can also send useful signals about quality. A Coke probably won t poison

you because it would cause billions of dollars of harm to the Coca-Cola brand

if it did.

In December China suffered another scandal involving tainted milk. Shoppers

instantly shunned the local firm involved. Nestl , a Swiss food giant, saw an

opportunity. It announced this week that with its local partners it will invest

some $400m to boost its dairy operations in China.

from the print edition | Business