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Jimmy Wales says Wikipedia too complicated for many

2011-01-14 05:55:47

Wikipedia is too complicated for many people to modify despite billing itself

as "the free encyclopaedia that anyone can edit", its founder has said.

Jimmy Wales told BBC News the site wants a new generation of contributors,

including more women.

The online encyclopaedia, which is 10 years old on 15 January, is the world's

fifth most popular site.

It aims to increase its users from 400m to 1bn by 2015. But growth requires a

new interface, said Mr Wales.

"We have to support our old power users because they build the site," he said.

"But we also need to have a ramp for new users."

He said a lot of people were "afraid" to contribute to the site by the

sometimes complicated code - known as Wiki mark-up - needed to format entries.

Start Quote

People thought: 'let's give the guy the money so he'll go away'

End Quote Jimmy Wales

"If you click edit and you see some Wiki syntax and some bizarre table

structure - a lot of people are literally afraid.

"They're good people and they don't want to break something.

As well as initiatives such as "adopt a user", that allows experienced

Wikipedians to take a new user under their wing, he said his for-profit company

Wikia had been doing a lot of work designing simple "what you see is what you

get" editing tools.

"We're releasing all of that open source and Wikipedia will probably adopt some

of that."

'Ugly mug'

However, Mr Wales said that one change he would not make would be to the site's

financial model.

It currently operates as a not-for-profit organisation funded by donations from

its users.

"We have just finished our fundraiser for the year - we raised $16m ( 10m)

faster than we have ever done it before," he said.

A short history of Wikipedia

lost thousands; something Wikipedia disputes

the developing world

close as traditional encyclopedias

For many, Mr Wales' face will be familiar from banners that have been running

on the site promoting the appeal.

Mr Wales said that he had tried to resist using his picture, but user testing

had shown the organisation received more money by using his face.

"Those banners outperformed the other ones two-to-one," he said. "I think maybe

because no-one wants to see my ugly mug anymore. People thought: 'let's give

the guy the money so he'll go away'."

He said the donation model was "very stable" but admitted it did "constrain"

what the site could do.

"We don't have a lot of money - we are running a website with 408m visitors on

just over $20m," he said. "I think we're the most efficient charity there is by

a long shot in terms of the number of people we impact for a small amount of

money."

However, he said that he was not tempted to turn it into a commercial venture

to pull in more money.

"If you look at pressures that commercial ventures would be under - suddenly

there is a need to produce quarterly results, suddenly there is a need to bring

in money."

He admitted the site could run as a non-profit supported by advertisements, but

again said that there were no plans to make changes.

"Our view has always been we can always do that if we need to."

'Defensive move'

Mr Wales also used the interview to clear up the organisation's perceived

association with the whistle-blowing organisation Wikileaks.

"The core of their work is not about Wiki at all - Wiki is a collaborative

editing process, it's a group of people coming together to collaboratively

write something. And what Wikileaks is doing is getting documents and leaking

them."

The largest Wikipedia sites by language

However, he said, many people get confused - including airport security, he

said.

But the two still have a loose association.

Technically, the Wikia company has until this week legally owned domain names

including wikileaks.net, wikileaks.com and wikileaks.us.

"We transferred the domains to them but they never completed the technical

part," said Mr Wales. "All they needed to do was sign in and complete the

transfer but they have never done it."

He said the domains had been registered "defensively" when Wikileaks launched

in 2006.

"When they first launched they put out a press release that said the 'Wikipedia

of secrets', which would have been a trademark violation.

"So someone in the office registered two or three domains."

He said that he regularly tries to prompt Wikileaks' founder Julian Assange to

complete the transaction, to no avail.

"I saw someone else say that he's prone to saying 'I'm busy fighting

superpowers' and that's exactly what he said to me."

Mr Wales said the domains would expire "this week".

"I'm not renewing them," said Mr Wales.

"We may ping them and say they are loose."