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Microsoft debuts 'fix it' program

2010-04-20 10:17:30

Microsoft has launched "Fix It" software that keeps an eye on a PC and

automatically repairs common faults.

The software basically adds the automatic diagnostics system in Windows 7 to

older versions of Microsoft's operating system.

The software, currently available as a trial or beta version, is intended for

users of Windows XP and Vista.

The package also tries to anticipate how security updates will affect a PC

before they are installed.

Bug watch

Once installed, the software gets updates about known issues with Windows or

any connected devices, and regularly checks to see if a host machine has fallen

victim. Once fixes become available it will tell users they are ready or

attempt to apply them.

The software has onboard fixes for about 300 of the most widely encountered

problems that stop Windows working as it should.

The software also maintains a list of the hardware and software on a machine so

if the automatic fix does not solve a problem, it will be able to help users

supply detailed information to Microsoft's support staff about what has gone

wrong.

Those signing up and downloading the Fix It software can use it on several

different machines.

The free software can be downloaded from Microsoft's support pages. Windows XP

users wanting to use it must have Service Pack 3 for the operating system

installed.

The Fix It service began in late 2008, when Microsoft began using the logo to

highlight automatic fixes on its support pages that dealt with very common

problems.

Anyone clicking on the logo kicked off a download that tried to fix that

problem automatically.

Microsoft, like many other software firms, has built a vast database of faults

and problems as technology built into Windows reports back about crashes and

other bugs that machines encounter.

Story from BBC NEWS:

http://news.bbc.co.uk/go/pr/fr/-/2/hi/technology/8629331.stm

Published: 2010/04/19 11:04:38 GMT