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Getting To Know Business Models

2012-01-03 12:46:05

When analyzing companies, investors can easily get caught up in details such as

performance figures, stock ratios and valuation tools while forgetting a more

basic question: how does the company actually make money? A solid business

model remains the bedrock of every successful investment. To distinguish the

great companies from the losers, investors should learn how to describe and

evaluate companies' business models. (Learn more about evaluating your own

business model; read Is Your Business Model Viable? An 8-Point Test.)

TUTORIAL: Reading Financial Tables

What's a Business Model?

Quite simply, the business model is how the company makes money. It also

explains the sources of the company's revenues, how much these sources pay and

how often. So it's not enough to say that a company sells PCs or burgers. You

need to go deeper and learn the structure through which the dollars are earned.

Does the doughnut business include franchises or company-owned outlets? Does

the burger company own the outlet real estate, as McDonald's does, or does it

lease the space? Does the PC maker generate most of its money through direct

sales, as Dell does, or does it sell via retailers, like Hewlett Packard does?

The business model also refers to how product delivery brings in revenue. Think

about the shaving industry. Gillette is happy to sell its Mach III razor handle

at cost, or even lower, because the company can go on to sell you the

profitable razor refills, over and over. Their business model rests on giving

away the handle and making profits from a steady stream of high-margin razor

blade sales.

Electric shavers have a different model. They cost much more than the Gillette

handle. Remington, a manufacturer of electric shavers, makes most of its money

upfront, rather than from a stream of blade refill sales.

As industries change, companies can't always afford to stick to the same

business model. Think about Kodak and the fast-changing camera business.

Traditional film cameras generated a lot of money for the company, since users

had to buy roll after roll of film to take pictures and then spend even more

getting the pictures developed. But digital cameras do away with film sales and

processing fees. So, in response, Kodak has had to create a new business model.

The company has established digital printing centers, where users can have

their digital camera pictures printed on genuine Kodak paper. The business

model that was once based on film sales and processing has become a model based

primarily on photograph printing.

A company's business model isn't always obvious. Consider General Motors. You

might think GM makes its money selling cars and trucks. In fact, more than 60%

of GM's earnings in 2003 came from finance payments, not auto sales.

Business models can also be downright counterintuitive. Conventional wisdom

says that a retailer that crams stores close to one another will cannibalize

own-store sales. But coffee retailer Starbucks has a business model that rests

on just that: having coffee shops within blocks of each other. It turns out

that market saturation drives up consumption, creates virtual wall-to-wall

billboards for Starbucks, and cuts back on customer lines at more popular

outlets. It also keeps competitors off the street. (For more on these

businesses and how they work, check out Is Buying A Franchise Wise?)

Assessing the Business Model

So how do you know whether a business model is any good? That's a tricky

question. Joan Magretta, former editor of the Harvard Business Review,

highlights two critical tests for sizing up business models. When business

models don't work, it's because they don't make sense and/or the numbers just

don't add up to profits.

Because it includes companies that have suffered heavy losses and even

bankruptcy, the airline industry is a good place to find business models that

stopped making sense. For years, major carriers like American, Delta and

Continental built their businesses around a "hub-and-spoke" system, in which

all flights routed through a handful of big city airports. By ensuring that

seats were filled, the business model produced big profits for airlines.

But the business model that was once a source of strength for the major

carriers became a burden. It turned out that competitive carriers like

Southwest and JetBlue could shuttle planes between smaller centers at a lower

cost - in part because of lower labor costs, but also because they avoided some

of the operational inefficiencies that occur in the hub-and-spoke structure. As

competitive carriers drew away more customers, the old carriers were left to

support their large, extended networks with fewer passengers - a condition made

even worse when traffic began to fall in 2001. To fill seats, the airlines had

to offer more and deeper discounts. No longer able to produce profits, the

hub-and-spoke model no longer made sense.

For examples of business models that failed the numbers test, we can look at

U.S. automakers. In 2003, to compete against foreign manufacturers, Ford,

Chrysler and General Motors offered customers such deep discounts and

interest-free financing that they effectively sold vehicles for less than it

cost to make them. That dynamic squeezed all the profits out of Ford's U.S.

operations and threatened to do the same for Chrysler and GM. To remain viable,

the big automakers had to revamp their business models.

Conclusion

When evaluating a company as a possible investment, learn exactly how it makes

its money. Then think about how attractive and profitable that business model

is. Admittedly, the business model doesn't tell you everything about a

company's prospects, but investors with a business model frame of mind can make

better sense of the financial data and business information. It simplifies the

job of identifying the companies that are the best investments. (For another

way to evaluate a business, read Don't Forget To Read The Prospectus!)

by Ben McClure

Ben McClure is a long-time contributor to Investopedia.com.