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:-)Managing Interpersonal Relationships Here is a memory refresher for those who have taken the "Managing Interpersonal Relationships" (MIR) course. If you haven't taken the course yet, you can read these notes and won't have to! Any similarity between characters or events in this posting and characters (living or dead) or events in real life is purely (or puerilely) coincidental. Michael Schoonover (303) 229-3552 michael@hpfcla.hp.com Hewlett-Packard Co. notes from "MANGLING IMPERSONAL RELATIONSHIPS" Copious research has conclusively shown that there are exactly two dimensions to human personality: self-control and evangelism. THE SELF-CONTROL SCALE The self-control scale denotes the degree to which a person maintains control of his or her emotions. Humans are evenly distributed along this scale with Spock at one end (although he is really half Vulcan) and Sally Field at the other (see Figure 1). Figure 1. Self-Control Scale Self-Control +---------------------------------------+ | | Spock Sally Field | | Shows absolutely no Operates purely on emotion whatsoever, unless emotion. Cries when under the influence of mind- reading "The Family Circus" altering drugs, such as pod or when nominated for an spray. Oscar. THE EVANGELISM SCALE The evangelism scale denotes the degree to which a person forces his or her opinions and beliefs on others. Like the self-control scale, humans are evenly distributed on this scale, with Supreme Court nominees on one end and Jimmy Swaggert at the other (see Figure 2). Figure 2. Evangelism Scale Evangelism +---------------------------------------+ | | Supreme Court Justice David Souter Swaggert (before being nominated) | | Opinions could not Offers opinions freely even be extricated and without provocation, through Senate judicial often frothing at the hearings. mouth and sweating profusely. WHERE ARE YOU ON THE SCALES? Where each person falls on the self-control and evangelism scales is genetically predetermined and can be calculated from a questionnaire of 20 or so questions that you give to five of your friends/coworkers. This questionnaire was scientifically engineered and is backed up by copious research, so regardless of who answers this questionnaire (convenience store clerks, your mother, your worst enemies), your location on the scales is always the same. Oh, there have been some exceptions, but they were due to people getting confused when filling in the dots on the questionnaire. THE PERSONALITY QUADRANTS Copious research has shown that there are four quadrants in which we can stereotype human personalities (see Figure 3). This graph is derived from the two personality scales, with Evangelism as the X axis and Self-Control as the Y axis. Figure 3. The Personality Quadrants low E v a n g e l i s m high (0) +--------------------------+--------------------------+(20) | | | | | | | Anal-Retentives | Megalomaniacs | | | | | | | S | | | e | | | l | | | f | | | - | | | C +--------------------------+--------------------------+ o | | | n | | | t | Spineless Wimps | Psychotics | r | | | o | | | l | | | | | | | | | | | | | | | +--------------------------+--------------------------+ high (20) Once your location on the scales is determined, we can plot your personality on a graph and pigeon-hole you for life! For example, if your questionnaire shows 1 on the Self-Control scale and 1 on the Evangelism scale, you would be classified as an Anal-Retentive, and are probably enjoying these numbers immensely. If you scored 19 on Self-Control and 19 on Evangelism, you are a Psychotic and are probably throwing a tantrum at this moment. Of course, there is no value judgement placed on any location in the quadrant: It's OK to be a Spineless Wimp; it's OK to by Psychotic; it's OK to be where-ever you are (although YOUR location is rather abnormal). By definition, the personality type of a particular quadrant hates the personality type in the opposite quadrant. So, ARs hate Psychotics and vice versa; likewise for SWs and Megalomaniacs. Understanding the hatred between these groups is the first step to building good teamwork! The Anal-Retentive Quadrant (The Author's Quadrant!) Characteristics: Good with numbers, likes to work with machines more than humans, not fun at parties (unless everyone else is AR also), lots of them are engineers. Nicknames: Einstein, Good Engineer, Boring, The Computer Favorite Phrase: I need more data. Handles Conflict by: Playing video games. Famous ARs: Carl Sagan, Ayn Rand The Spineless Wimps Quadrant Characteristics: Always friendly, always agreeable, make you feel good until you turn your back on them, soft handshake, good at organizing parties. Nicknames: Ol' Reliable, Mr(s). Happy, Two-Faced Rat Favorite Phrase: I agree. Handles Conflict by: Giving in and then not inviting you to the next party. Famous SWs: George Bush, Dan Quayle The Megalomaniacs Quadrant Characteristics: Cold, decisive, power-hungry, has delusions of grandeur, lets you know where you stand (usually within earshot of a crowd), dictatorial. Nicknames: Idi Amin, The Dictator, The Robot, The Rotten Bastard Favorite Phrase: You're wrong! Handles Conflict by: Killing those who disagree. Famous Ms: Saddam Hussain, Alexander Haig The Psychotics Quadrant Characteristics: Bubbly, bubbly, so-bubbly-you-want-to-strangle-them, obnoxious, insecure, humorous, fun at parties (especially when throwing a temper tantrum). Nicknames: Barrel-O-Fun, The Clown, The Psycho Favorite Phrase: I have a vision. Handles Conflict by: Threatening to kill self and everyone else. Famous Ps: Sam Kinnison, Sally Field THE FLEXIBILITY SCALE In addition to the four quadrants, there is another dimension to personality (even though I said there were only two before). This other dimension is flexibility, also known as schizophrenia. This scale denotes how well can a person fake another personality type (see Figure 4). Figure 4. The Flexibility Scale +--------------+--------------+-----------------+----------------+ | | | | | Catatonic Paranoid Split Personality Triphrenia Quadrophenia | | | | | Does not even Most people Manages to fake Three The ultimate have a are here. an additional personalities! in flexibil- personality. personality. ity. Can fake all four personality types. Although we can never change our basic location in the personality quadrants, we can strive for and achieve greater flexibility! For example, you may be merely paranoid now, but with a little work in this course, you could become a split personality or even quadrophenic! The key to flexibility is understanding the other personality types so that you can quickly and easily pigeon-hole those around you and understand what makes them tick. Once you know how to do this, you will find that it is much easier to manipulate those around you! SUMMARY You now know everything you need to better mangle impersonal relationships. Good luck! And remember: It's much easier to work with people once you've stereotyped them.