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AST RESEARCH, INC. TECHNICAL BULLETIN #0770 07-28-92
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PREMIUM EXEC DATA FAX\SEND RECEIVE MODEM AND BITFAX SOFTWARE
PROBLEM: Unable to receive facsimiles while using BITFAX version
3.07.03, by Bit Software Inc., on a Premium Exec with a Data
FAX/Send Receive Modem. May also display error message: "COM2
not functional--Try another COM port", if the "Test Fax Modem"
option is selected under BFtest.
CAUSE: The modem needs to be initialized before connecting the
Premium Exec to a facsimile machine.
AFFECTED
SYSTEMS: All Premium Exec systems using the BITFAX software with a Data
FAX/Send Receive Modem with one of the following part numbers:
230175-002 or 230175-003
SOLUTION: Execute the "ASTMODEM ON" file which is included with the Data
FAX/Send Receive Modem package before the BITFAX software is
executed. This file can either be executed from the
AUTOEXEC.BAT file or from a DOS command prompt. Use "ASTMODEM
OFF" to disable the modem. The "Internal Adapter" option
under SYSTEM SETUP should also be set to "ENABLE".