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AST RESEARCH, INC. TECHNICAL BULLETIN #0765 07-20-92
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AST SYSTEMS AND NORTON DESKTOP
PROBLEM: When running Norton Desktop under Windows 3.1 in 800x600 video
mode, the screen does not refresh correctly and all colors are
not displayed.
AFFECTED
SYSTEMS: Various AST 486 and 386 systems.
CAUSE: The problem occurs when the software tries to identify the
video controller and define a new color palette. It falsely
identifies our video as an EGA and hence we see the problem.
SOLUTION: The software has an undocumented switch that fixes this
problem.
The following line should be entered into the NDW.INI file,
which is located in the Windows directory.
[SYSTEM INFORMATION]
skipvideo=1
The editing should be done using a text editor such as the
Windows Notepad.