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============================================================================= AST RESEARCH, INC. TECHNICAL BULLETIN #0761 06-24-92 ============================================================================= AST PREMIUM EXEC 386SX-25 AND CARRIER CORP. SOFTWARE PROTECTION KEY PROBLEM: When using the application "Building Supervisor III" from Carrier Corp. on the Premium Exec 386SX-25, the application will fail to load and display the error message "Access key not attached!" CAUSE: This problem is caused by an incompatibility between the Carrier Corp. software protection key and the parallel port implementation of the Premium Exec. AFFECTED SYSTEMS: Premium Exec 386SX-20 (All models) Premium Exec 386SX-25 (All models) Premium Exec 386SX-25C (All models) SOLUTION: AST Sustaining Engineering has determined that this problem will not be fixed on the Premium Exec. Carrier Corp. has advised AST that a software patch may be available which eases the timing requirements for accessing the security key. Customers experiencing this problem should contact Carrier Corp. and request the software patch for AST notebooks.