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AST RESEARCH, INC. TECHNICAL BULLETIN #0731 01-06-92
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AST 486 SYSTEMS AND MICROSOFT EXCEL
PROBLEM: When running Microsoft Excel version 3.0 with a Postscript
printer and doing a "Print Preview" in landscape mode with the
print expanded 150%, the software will generate the following
error message:
"NON-RECOVERABLE APPLICATION ERROR"
SYMPTOM: All AST 486 based systems experience "NON-RECOVERABLE
APPLICATION ERRORS" (UAE). A system reset is required to
recover from this problem. The UAE's will not occur while
printing, only when doing a print preview.
AFFECTED
SYSTEMS: All AST 486 models.
SOLUTION: This is not a problem that AST can resolve. Microsoft Windows
version 3.1 (BETA) has been tested by AST and does not
experience the same problem. Customers experiencing the above
problem should contact Microsoft Product Support at (206) 637-
7098 for a resolution.