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+------------------------------------+ ! INVESTIGATIVE PROCEDURES OF ! ! ELECTRONIC TOLL FRAUD DEVICES ! ! ! ! OFF THE WALL <303> 443-3367 20 MEG ! +------------------------------------+ This section reviews the investiga tive procedures used by the Security Department of Ma Bell. Most of the discussion will concern Blue Box investigations because of the frequency of the Blue Box cases referred to law enforcement officials for prosecution. The Security Department may initially discover evidence of ETF activity. This may result from an analysis of calling patterns to particular numbers. Such analyses may reveal abnormal calling patterns which possibly are the result of ETF activit . Moreover, cases of suspected ETF are referred to the Security Department from the various operating departments of Bell, from other telephone companie , or from law enforcement officials. I some instances, detection and indenti- fication of a calling station origin- ating suspected Blue Box tones can be provided by use of a special non- monitoring test equipment. If initial indications are that there is a substantial possibility tha a Blue Box is being used on a partic- ular line, the Security Department determines certain information about the line. The name of the subscriber to that line is identified, and an inventory is made of the line and station equipment being provided to him. A discreet background investi- gation (record) is conducted to establish the subscriber's identity. After this preliminary data is gathere , ETF detection units are installed on the suspected line to establish "probable cause" for further investi- gation. If the "probable cause" equipment indicates repeated ETF activity on the line, other equipment is then installed to document such activity. The "probable cause" equipment ascertains the presence of multi- frequency tones on the subscribers end of the line which would not be present in normal usage. The "probable cause" device now being used by some Bell central offices register each and every application of 2600Hz tones in single-frequency (SF) signalling and/ or 2600Hz tone followed by KP tones used in multi-frequency (MF) signallin . As previously stated, such tones should not normally be present on the line. If "probable cause" is established, other detection, indentification and documentation equipment is installed. The primary equipment now being used is the dialed number recorder (DNR), coupled with an auxillary tape recorder. The DNR is activated when the suspect subscriber's phone goes "off-hook" andb prints on paper tape the following information concerning the call: The date and time of the cal and the digits dialed over the suspect line. Moreover, the DNR records on the paper tape an indicator of the presenc of 2600Hz tones on the line and the presence of multi-frequency signalling tones on the subscriber's line. The auxiliary tape recorder is activated *ONLY* after the presence of 2600Hz tone on the line is detected by the DNR (indicating the use of a Blue Box) . Once the tape recorder is activated, it records the tones being emitted by the Blue Box, other signalling tones, and the ringing cycle on the called en . It also records a minimum amount of ensuing conversation for the purpose o (1) Establishing that the fraudulen call was consummated (2) Establishing the identity of th fraudulent caller. The timing duration of the tape recorder is pre-set. A tim of one-minute (including pulsing, ringing and conversation) is the stand ard setting; however, if the Blue Box user is suspected of making overseas calls, the timing may be set for 2 minutes because of the greater time required by the Blue Box user to complete the call. Upon termination of the call, the DNR automatically prints the time of termination and the date. It should bu pinted out that the presence of 2600Hz tones *plus* multi- frequncy signalling tones on a subscriber's line positively estab- lishes that a Blue Box is being used t place a fraudulent call because such tones are not normally originated from a subscribers line. Once the raw data described above i gathered, the Security Department collects and formulates the data into legally admissable evidence of crimina activity. Such evidence will establish (1) that a fraudulent call was placed by means of an ETF device, (2) that conversation ensued, (3) that the fraudulent call was placed by an identified individual, and(4) that such call was not billed to the subscriber number from which the Blue Box call originated. The evidence which is then available consists of documents and also of expert witness testimony by telephone company personnel concerning the contents of those documents, the oper- ation of the Blue Box, and the oper- ation of the detection equipment. (note- Similar techniques are used in the investigation of other forms of ETF.) +-------------------------------------+ ! THE PROSECUTION OF BLUE BOX USERS ! +-------------------------------------+ PRESENTATION OF EVIDENCE TO PROSECUTORS ------------ -- -------- -- ----------- The evidence accumulated by the Security Department is carefully review ed by the Legal Department for the purpose of determining whether suff- icient evidence exists to warrent the presentation of the evidence to law enforcement officials. If the evidence does warrent such action, it is pres- ented under appropriate circumstances to the proper law enforcement officials . In all cases where prosecution is recommended, a professionally invest- igated and documented summary of the case will be preparted and presented by the Security Department to the prosecutor's office. Each case recommended for prosecution will be prepared as completely as possible, usually necessitating little or no pre-trial investigation for the prosecutor. The summary of the case will include the following: (a) A background of the case with detaZkof the defendant's activities and a summary of all pertinent invest- igative steps and interviews conducted in the course of the investigation. (b) Identification of witnesses. (c) Synopsis of pertinent points to which each witness can testify. (d) Description of all documents and items of evidence and the suggest- ed order of proof showing the chron- ology of events. The physical evidence presented will normally consist of one or more of the following: magnetic tapes from the auxilairy tape recorder, paper tapes from the DNR, worksheets and notes prepared in connection with the analysis of each fraudulent call, the suspect's toll billing records covering the period during which the fraudulent activity occured, computer printouts which established probably cause or a statement of the source of the "probable cause", and the tele- phone company records of equipment being provided to the suspect. (e) Upon request, the law applicable to the case. Other pertinent Company records will be furnished under subpoena or demand of lawful authority. If an arrest or search warrent is sought, the Security representitives will cooperate fully and furnish affidavits required to support the application for the warrent s, nevertheless, upon request, such representatives will accompany the executing officers to assist in the identification of any suspected ETF equipment found. The Security repre- sentitive will also be available to suggest pertinent areas for interro- gation of the persons suspected of engaging in the fraudulent activity. OFF THE WALL <303> 443-3367 Call The Works BBS - 1600+ Textfiles! - [914]/238-8195 - 300/1200 - Always Open