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THIS TRANSCRIPT SURROUNDS AN INCIDENT WHERE AS ONE OF P-80'S MEMBERS ACCESSED
TRW AND GOT THE CC NUMBER OF A NEWSWEEK REPORTER AND POSTED IT HERE AFTER
RICHARD SANDZA (NESWEEK REPORTER) HAD WRITTEN A NASTY ARTICLE ON THE SUBJ
OF HACKERS. A SPECIAL WAS ALSO DONE BY W57TH ST SHOW (CBS), A TRANSCRIPT OF
THAT SHOW IS ALSO AVAILABLE ON P-80.
TRANSCRIPT: PHIL DONAHUE SHOW
Aired March 15, 1985
EDITOR'S NOTES: This is an annotated transcript of the
highlights of "The Phil Donahue Show," which dealt with
computer communications and its ramifications. The New
York-based syndicated television show aired this morning in
many parts of the country.
Donahue's guests for the discussion were Richard Louv,
author of a book called "America II: The Book that Captures
Americans in the Act of Creating the Future" and Newsweek
journalist Richard Sandza, who has reported on the exploits of
computer "crackers."
Also on the show were demonstrations of the CompuServe and
Source networks and regulars of the networking community,
including Chris and Pam Dunn of the CB forum and subscriber
Bill Steinberg.
This file is quite long -- about 20K. For best results,
we'd suggest that you "scroll" it by entering S at the next
prompt. CONTROL S will freeze the display; CONTROL Q will
resume it.)
Now, the show begins. The transcript...
PHIL DONAHUE (to the audience): Do you know who can access
a computer to find out how much is in your checking account?
How many times you've been divorced? Whether or not you watch
dirty movies? I'm telling you.
UNIDENTIFIED WOMAN IN THE AUDIENCE: Not true. Not true.
DONAHUE: Whether you're bankrupt?
THE WOMAN: Yes...
DONAHUE: Who you owe money to. You know what else they can
do? They can get your credit card.
THE WOMAN: Yes, but not if you're careful.
DONAHUE: I don't know if it matters about being careful...
(turns to the stage to introduce guests)
DONAHUE: This is Richard Louv. He's written a book
entitled "America II" ... This whole Orewellean thing is not
funny. You know that people are falling in love with computers.
I mean, with each other. There's X-rated computers. (Laughter)
I'm telling you and you're laughing.
LOUV: (When) I got interested in this whole thing, I
(visited some bulletin boards and)...it's a good thing my
computer has a fan on it. I was up late one night and all this
X-rated stuff started coming up on my screen, I mean really
hardcore.
DONAHUE: You're talking about dirty language. Not
pictures?
LOUV: No, but it's a form of mating. (Laughter) There's a
lot of computer sex out there.
DONAHUE (to the audience): You know what they do? They
have hot tub parties...Everybody's got a nickname and then if
you connect with somebody during this party, you and that other
person can go off by yourself onto this private channel, have a
little more X-rated conversation, and then if you want, go back
to the hot tub party. (Laughter) I'm telling you.
LOUV: And there are hundreds of these computer bulletin
boards that are sexually oriented...
DONAHUE: The problem is: 14-year-olds are doing it....
DONAHUE (introducing second guest) Let me tell you what
happened to a Newsweek reporter. This is a real live computer
victim here. Richard Sandza was doing a piece for the
magazine...
SANDZA: Yes, I did a piece talking about these bulletin
boards ... (to say) "Here's what's going on. There are these
bulletin boards and kids are using them to exchange illegal
information (such as) how to get your credit card." ...And they
came after me because they felt I had broken some sort of
pledge and told too much about their underground.
DONAHUE: And you had a 'teletrial,' didn't you?
SANDZA: I was put on teletrial, which is somewhat like the
hot tub parties, only I think I was going to be boiled in oil
in this one.
DONAHUE: A jury and testimony and everything?
SANDZA: Yes, they set up a bulletin board and people would
call in and place charges against me and say why I should be
punished. I was allowed to defend myself.
DONAHUE: You were also getting hostile phone calls at
home? They got your phone number?
SANDZA: They got my telephone number and began calling me
at home at all hours of the day and night. The worst thing they
did was they dialed into (a credit card company) and got the
whole list of my credit card accounts. They passed the credit
card numbers around the country and then they started using the
credit cards.
DONAHUE: Your wife... you both must have been very, very
frightened by all of this.
SANDZA: Well, this started on the day my wife went into
labor with our first child and I called the phone company from
the maturity ward to make sure my telephone wouldn't be
disconnected, as they had been threatened. They threatened to
blow up my house. I didn't know whether to take this seriously,
but I had seen messages (on bulletin boards) on how to make
letter bombs, nitroglycerin, pick locks, all these other
things, all the things necessary to blow up my house in San
Francisco.
DONAHUE: Neo-Nazis have computers.
SANDZA: They keep track of their hit lists and pass around
information so they can keep track of their enemies.
LOUV: Yes, that's a national network. Any one of you can
call into the Neo-Nazi's bulletin board, if you have a
computer.
SANDZA: Yes, if you want some hate mail, just dial in.
DONAHUE: The KKK is talking to each other on bulletin
boards. A 14-year-old ... was apparently able to transmit how
to make nitroglycerin.
UNIDENTIFIED SPECTATOR: How do you protect yourself from
this.
SANDZA: I'm not sure you can protect yourself from this.
Credit bureau computers are kept so all of us can have credit
cards and they have information on just about...every adult in
the United States. The security's not (even) good enough to
keep these kids out.
LOUV: I talked to one guy who gets into these (systems)
and he says that the TWR computer system is incredibly user
friendly.... I asked TRW about this, "How do you get these
numbers?" TRW has 30,000 customers -- banks, savings and loans
-- who call in every day to ask for a credit... They print
these numbers out. That's 30,000 leak points for your number.
SANDZA: The kid who got my number, they found ... the
password and the number (in a) garbage can behind a bank in
Massachusetts.
UNIDENTIFIED SPECTATOR: I think what you have to consider
is, we're blaming the computer in this. It's not the computer.
It's the people using it. (Applause.)
SANDZA: You're absolutely right.
...
(Donahue introduces Bill Steinberg at a computer terminal.
There's a demonstration of The Source's electronic conferencing
system, PARTICIPATION. The messages shown on the screen from an
online conferences about "sexual gadgets" and devices.)
DONAHUE (to the audience): ... While we're watching this,
let's consider some of the legal questions. Can I insult your
mother on this thing? And if I do, can you sue me? How do you
find me? And who's responsible for that libel? Is it the
computer agency? The bulletin board iself? And who'
respsible... does the law oblige the peron running the
bulletin board to be responsible? ... You cannot send neo-Nazi
mail, hate mail, to Canada, for instance. It's illegal...but
you can transmit...
SANDZA: Well, that's why they set up the bulletin board.
One of them is in northern Idaho... so that their followers in
Canada could dial in and get this information. It's very
effective, as I understand.
...
DONAHUE: (Looking back at the computer screen. To
Steinberg:) What have you got there. Oh, it's another sex
thing. We'd better get off this thing...
LOUV: This may be the only safe form of sex left.
(Laughter)
DONAHUE: That's right. No diseases.
(Steinberg then logs on to CompuServe Service's CB)
DONAHUE: You know what would be fun? Let's get the
checking account of somebody in the audience... I bet you we
could.
UNIDENTIFIED SPECTATOR: Use yours...
(Laughter)
...
(Donahue looks at the computer screen again, and notes
that one of the CB'ers said he was logged on from Montreal)
DONAHUE: So we have an international communications. Now,
one of the things that obviously should concern us is that this
appears to get around laws that government international
(communications.) That could include information that might
hurt somebody. Racist information that might place somebody at
risk. Remember the CB craze. Wherever there ar people
communicating, there is going to be conflict. It's another
flag.
LOUV: But it's also another opportunity for social
activism. Greenpeace now has its own computer bulletin board
network. So does the anti-nuclear movement and I think we're
entering a period ... of strange forms of social activism, and
this is going to be one of those forms.
SANDZA: It replaces the telephone in a lot of cases...The
difference here is that you're completely anonymous and you
don't need somebody's telephone number... Maybe there shouldn't
be any laws that govern what you say back and forth. There
certainly aren't on the telephone. The difference here is that
you could keep an actual record (of what was said) on paper and
then you could rebroadcast that somewhere else.
LOUV: In a sense, this is a return to Tom Paine who
printed off cheap pamphlets and handed them out in Boston.
These political groups have instant access to information. For
instance, how to set up a protest against (a nuclear plant).
They can find out in San Francisco immediately how it was done
on the East Coast...That has enormous power for the future and
I'm not sure many of us have fully realized that.
(Donahue introduces Chris and Pamela Dunn in the audience)
DONAHUE: They look happy, don't they? Well, they are. Very
happy. (To the Dunns) You're married, aren't you? They met via
computer terminals. How did this happen, and were you alone, or
at work, or...?
PAM DUNN: I was alone at home and I was using a terminal
to access CompuServe, utilizing the CB network. That was a few
years ago now, when it was young and there weren't that many
people around. Chris and I started talking to each other. At
first, I didn't even know he was male, because we were both
using handles to have that anonymity.
DONAHUE: What were your handles?
PAM DUNN: Zerbra3
CHRIS DUNN: ChrisDos, which is a computer term.
PAM DUNN: We got to talk to each other quite frequently
and we started having parties. That was the thing to do in CB
was to have actual parties so people could meet each other. And
I came from Chicago to New York and met and (laughs) made
history.
...
CHRIS DUNN: (The parties became national parties
eventually). I flew to San Francisco to meet some people, just
to have a nice time. They didn't have anything to do with sex
or any of this other stuff. We were just enjoying each other's
company and talking to each other. The thing about computers
is, they're just a tool. People are doing the same thing with
them that they've done for ages...It's not the computer; it's
the people running them.
DONAHUE: Pamela, you're a shy person. You're not the kind
to be found in a singles bar.
PAM DUNN: Absolutely not, and I've found this is an
incredible way to meet, not just a potential spouse, but
friends, people you have things in common with, people that you
don't have things in common with but ways to broaden your
horizons by encountering them.
CHRIS DUNN: And you don't have to be a technie type. She's
a zookeeper...
DONAHUE: And I assume you can tell a jerk on the screen
maybe even easier than you can ...
PAM DUNN: It takes practice. You get suckered in a few
times...(Laughter)
DONAHUE: Well, there's no guarantees when you meet them
(away from the computer systems.)...
...
DONAHUE: (Addressing a portion of the audience) Now am I
to understand that all you people refer to yourselves as
'users'? You know, 'user' has become a bad word in our culture,
but we won't (laughs) suggest that you're doing anything
wrong...
(While walking through the audience, Donahue talks with a
woman who says she used to call a number of bulletin boards,
but after receiving big phone bills, restricted her BBS-hopping
to local New York boards.)
DONAHUE: But there are people who can use this equipment
without paying the phone company?
SANDZA: Sure. That's one of the things they exchange on
these illegal bulletin boards. Most of these people (in the
audience) probably haven't been on illegal bulletin boards and
aren't interested in being on them. But (the bulletin board
will) spread information on ... how to beat the phone
company... so you don't have to worry about those big phone
bills...
...
(Donahue returns the the CompuServe CB demonstration. He
notes that many users of CB and other "real-time" conferences
send messages such as "<waving>" and "<hugs!>," noting this is
"really a warm medium.")
LOUV: You know what? One thing they've found about this,
though, is that you'd think that you'd be kind of cold and
technical using this, with the language? The opposite is true.
There's a term, "flaming" (for) when people use electronic mail
(and) exaggerate everything. You see exclamation points across
the screens. Everything's exaggerated. People lose their
tempers. Executives will swear on these things, when you'd
never see them swear in the board room... So everything is hot
on this medium. It's not a cold medium.
DONAHUE: (looking at the CB demonstration.) Can you see
this? We've already got a wise guy. "Hi Phil. I always liked
Marlo Thomas better." (from a CB'er with the handle of "MOM")
(Laughter and applause)...
LOUV: You need to put this into the context, or culture
we're in. I've described it as "America II." It's a culture in
which many of us are drawn into condos with high-security
systems. More and more things are done in the home. We're more
and more isolated. But just when you think that (we've) created
an America II where everybody stays inside and (doesn't) touch
or anything, this kind of communications comes along. That hot
medium that I find very fascinating. We're finding new ways to
communicate...
SANDZA: The flipside of this is the misuse of these
bulletin boards that pass out information about how to break
the law, how to invade your privacy, how to make bombs...These
boards are completely anonymous. I can say anything I want
about you. You can say anything you want about me. This
information moves around at the speed of light and if you
wanted to spread my credit card around the country, you could
do it in a flash...
LOUV: This lady back here who said it's not the computer,
it's how we use it is exactly right. It's part of the new
American culture and we can't get around it...
<COMMERCIAL BREAK>
(A woman in the audience comments to Donahue that the
computer's seem like "adult toys" to her).
LOUV: Phil, there's something very ominous that doesn't
really have to do with the privacy issue and that's the split
between America I and America II. The America of poor blacks
and chicanos and people who have no access to this stuff. This
stuff is rich kids' toys for the most part....
(Another woman says her child saved up to buy his own
computer.)
LOUV: Increasingly, it's available to those people...but
even when it's available, studies have shown, often times they
haven't been prepared by their education to use it...They use
it by rote memory. They don't use it in the intutive kinds of
ways that middle class are using them.
DONAHUE: It's another vehicle to widen what we have
already been told by a national commision is a gap between the
two Americas.
LOUV: There's a study in Silicon Valley ... of kid who use
computers.The kids of the engineers and computer
designers....40 percent of (them) had computers. Ten miles
away, the kids of the parents who... put those computers
together, 1 percent of those kids have computers...
(A woman comments she feels "shut out" by not knowing
about computers.)
LOUV: These are the people of America I -- not shut out of
the world so much as left before... The people of America II
are going to be talking internationally... There's a computer
bulletin board in Japan (with which) you can make a local call
and talk to anyone in the world. What about the people of
America I who are being left behind?
(A woman spectator asks: are these people spending too
much time with computers?)
DONAHUE: Good question.
SANDZA: Perhaps they are. But we ask ourselves what's
going to happen in the '80s, as we move from an industrial
society to a service society when computers will do the high
tech jobs of the future. These kids...are the ones who are
going to be ready for those jobs.
<COMMERCIAL BREAK)
(Donahue talks with a man in the audience who says he
operates a local computer bulletin board and is proud of the
fact that its a "clear board." The man notes that his board
deals primarily with sharing computer information.)
DONAHUE (to the audience): You know you can get electronic
graffiti. It's another opportunity to display your idiocy, so
how are you going to police that? Who's going to take it off?
And if somebody's libeled...
(Woman asks if it should be illegal to have x-rated
bulletin boards.)
SANDZA: How are you going to enforce that law? The only
way you can enforce that law is to have the people who are the
guardians of these young people...(interrupted)
(Woman says there's room for both America I and America
II, that she hopes some people are still "writing poetry and
kids going out sailing.")
LOUV: One of the things I discuss in the book is
that....America II doesn't have to end up where it looks like
it's heading. Look -- how many of your communities have spent
money on parks lately?...This (computing) is the new
recreation, the new outdoors and we've got to start looking at
these things if...we really want to balance society...
UNIDENTIFIED SPECTATOR: Are we saying that even though
there are a lot of people doing things that are illegal,
there's no way to police it so it's all right?
SANDZA: It's virtually impossible to police it...the law's
beginning to emerge. The federal goverment passed a law last
year making it illegal to trespass in a computer, but it
applies only to government computers. The section (dealing
with) private computers was deleted as it went through
Congress.
...
DONAHUE: It's a nightmare when you think about it. Can
they access an (aviation computer)? Can they send your plane to
the wrong city? Can they send your plane to the wrong runway?
(Sandza notes that crackers were "into the computer" that
kept time on the Olympic races.)
<COMMERCIAL BREAK>
(Donahue looks at the computer screen again. It's now
displaying The Source's PARTICIPATE this time with an
electronic conference on "Single Parenting.")
LOUV: The point isn't the law...the law has to be changed,
obviously. But that isn't the point. The point is what kind of
alternatives do we provide for kids? This is not a negative
technology. It's neutral. Kids have to have an alternative. We
have to start looking at our cities and countryside and our
small towns and figure out how to make them more humane for
children.
(Man in the audience said he'd like to hear more about
Chris and Pam Dunn.)
DONAHUE: I would too... And they're still married even
though the show's almost over. (Laughter) How long did you
communication through the computers before you actually met?
PAM DUNN: About six months before we actually met.
CHRIS DUNN: We got together a few times back and forth.
She was throwing a party and I went to it. The rest was just
plain old love. It happened that way.
DONAHUE: Where was the first time you met?
PAM DUNN: Chicago.
DONAHUE: He came to see you.
PAM DUNN Yes, still old-fashioned...
DONAHUE: Did you take him to see the Cubs or the Sox?
PAM DUNN: I took him to see the zoo. (Applause and
laughter.)
(Woman says she wants to have nothing to do with computers
asks if she'll have no choice in 20 years.)
SANDZA: The technology is headiang toward making it much
easier for people who know nothing about computers to use them.
(Woman asks Sandza what about what the punishment was in
his "teletrial" -- "did they flip the switch or what?")
SANDZA: No. I made a deal with a friend who's a hacker who
crashed the system... he essentially blew up the courthouse.
(Laughter.)
<COMMERCIAL BREAK>
(Man in the audience says that something to consider is
that "if information is currency, then who's minding the
bank.")
DONAHUE: And what are the censorship rules? Who decides?
(Following the usual format for the Donahue show, the
camera fades out with people in the audience still asking
questions. As the show ends, one man is asking if the computer
cracker ever break into computers in the Soviet Union. No
answer is record.)
-End of transcript.-
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