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Network Working Group J. Gargano Request for Comments: 1709 University of California, Davis FYI: 26 D. Wasley Category: Informational University of California, Berkeley November 1994 K-12 Internetworking Guidelines Status Of This Memo This memo provides information for the Internet community. This memo does not specify an Internet standard of any kind. Distribution of this memo is unlimited. I. Introduction Many organizations concerned with K-12 educational issues and the planning for the use of technology recognize the value of data communications throughout the educational system. State sponsored documents such as the California Department of Education's "Strategic Plan for Information Technology" recommend the planning of voice, video and data networks to support learning and educational administration, but they do not provide specific technical direction. The institutions that built the Internet and connected early in its development are early adopters of technology, with technical staff dedicated to the planning for and implementation of leading edge technology. The K-12 community traditionally has not had this level of staffing available for telecommunications planning. This document is intended to bridge that gap and provides a recommended technical direction, an introduction to the role the Internet now plays in K-12 education and technical guidelines for building a campus data communications infrastructure that provides internetworking services and connections to the Internet. For a more general introduction to the Internet and its applications and uses, the reader is referred to any of the references listed in the following RFCs: 1392 "Internet Users' Glossary" (also FYI 18) 1432 "Recent Internet Books" 1462 "What is the Internet" (also FYI 20) 1463 "Introducing the Internet - A Short Bibliograpy of Introductory Internetworking on Readings for the Network Novice" (also FYI 19) ISN Working Group [Page 1] RFC 1709 K-12 Internetworking Guidelines November 1994 II. Rationale for the Use of Internet Protocols In 1993, the Bank Street College of Education conducted a survey of 550 educators who are actively involved in using telecommunications. (Honey, Margaret, Henriquez, Andres, "Telecommunications and K-12 Educators: Findings from a National Survey," Bank Street College of Education, New York, NY, 1993.) The survey looked at a wide variety of ways telecommunications technology is used in K-12 education. Their findings on Internet usage are summarized below. "Slightly less than half of these educators have access to the Internet, which is supplied most frequently by a university computer or educational service." "Internet services are used almost twice as often for professional activities as for student learning activities." "Sending e-mail is the most common use of the Internet, followed by accessing news and bulletin boards and gaining access to remote computers." The following chart shows the percentage of respondents that use each network application to support professional and student activities. Applications Professional Student Activities Activities Electronic mail 91 79 News or bulletin board 63 50 Remote access to other 48 32 computers Database access 36 31 File transfer 34 19 The value of the Internet and its explosive growth are a direct result of the computer communications technology used on the network. The same network design principals and computer communications protocols (TCP/IP) used on the Internet can be used within a school district to build campuswide networks. This is standard practice within higher education, and increasingly in K-12 schools as well. The benefits of the TCP/IP protocols are listed below. ISN Working Group [Page 2] RFC 1709 K-12 Internetworking Guidelines November 1994 Ubiquity TCP/IP is available on most, if not all, of the computing platforms likely to be important for instructional or administrative purposes. TCP/IP is available for the IBM compatible personal computers (PCs) running DOS or Windows and all versions of the Apple Macintosh. TCP/IP is standard on all UNIX-based systems and workstations and most mainframe computers. Applications TCP/IP supports many applications including, but not limited to, electronic mail, file transfer, interactive remote host access, database access, file sharing and access to networked information resources. Programming and development expertise is available from a wide variety of sources. Flexibility TCP/IP is flexible, and new data transport requirements can be incorporated easily. It can accommodate educational and administrative applications equally well so that one set of network cabling and one communications system may be used in both the classroom and the office. Simplicity TCP/IP is simple enough to run on low-end computing platforms such as the Apple MacIntosh and PCs while still providing efficient support for large minicomputer and mainframe computing platforms. TCP/IP benefits from over twenty years of refinement that has resulted in a large and technically sophisticated environment. Capacity TCP/IP supports local area network and wide area network services within the entire range of network data rates available today, from dial-up modem speeds to gigabit speed experimental networks. Communications can occur reliably among machines across this entire range of speeds. Coexistence TCP/IP can coexist successfully with other networking architectures. It is likely that offices and classrooms that already have networks may be using something other than TCP/IP. Networks of Apple Macintosh computers will probably be using Appletalk; networks of PCs may be using any of the common network operating systems such as Novell Netware or LANManager. Mainframe computers may be using IBM's System Network Architecture (SNA). None of these proprietary protocols provides ISN Working Group [Page 3] RFC 1709 K-12 Internetworking Guidelines November 1994 broad connectivity on a global scale. Recognizing this, network technology vendors now provide many means for building networks in which all of these protocols can co-exist. Multimedia TCP/IP networks can support voice, graphics and video as part of teleconferencing and multimedia applications. Compatibility All of the major Universities, as well as thousands of commercial and governmental organizations use TCP/IP for their primary communications services. Commercial networks such as Compuserve and America Online are also connected to the Internet. Many State Departments of Education have sponsored statewide initiatives to connect schools to the Internet and many K-12 school districts have connected based upon local needs. NREN The High Performance Computing Act of 1991 and the Information Infrastructure and Technology Act of 1992 provide the foundation for building the national telecommunications infrastructure in support of education and research. The National Research and Education Network (NREN) will be based upon Internet technology. The benefits of internetworking technology have been demonstrated through twenty years of use by thousands of organizations. This same experience also provides tested technical models for network design that can be adapted to K-12 campuswide networking in schools of all sizes and technical development. III. A Technical Model for School Networks The vision of a modern communications network serving all primary and secondary schools has been articulated and discussed in many forums. Many schools and a few school districts have implemented ad hoc network systems in response to their own perception of the importance of this resource. This section of the Internet School Networking (ISN) Working Group RFC presents a standard network implementation model to assist county offices of education and school districts in their planning so that all such implementations will be compatible with each other and with national networking plans intended to enrich K-12 education. ISN Working Group [Page 4] RFC 1709 K-12 Internetworking Guidelines November 1994 The future goal of "an integrated voice, data, and video network extending to every classroom" is exciting, but so far from what exists today that the investment in time and dollars required to realize such a goal will be greater than most districts can muster in the near term. We suggest that a great deal can be done immediately, with relatively few dollars, to provide modern communications systems in and between all schools around the nation. Our present goal is to define a highly functional, homogeneous, and well supported network system that could interconnect all K-12 schools and district, county, and statewide offices and that will enable teachers and administrators to begin to use new communications tools and network-based information resources. It takes considerable time to adapt curricula and other programs to take full advantage of new technology. Through the use of standard models for implementation of current network technologies, schools can begin this process now. Many states have already developed communications services for their schools. A notable example is Texas which provides terminal access to central information resources from every classroom over a statewide network. Modem-accessible systems are available in many states that serve to encourage teachers to become familiar with network resources and capabilities. Although modem-access may be the only practical option today in some areas, it always will be limited in functionality and/or capacity. In anticipation of emerging and future bandwidth intensive information resource applications and the functionality that they will require, we believe it is essential to provide direct network access to the National Research and Education Network (NREN) Internet (The Internet is a "network of networks" that interconnects institutions of higher education, research labs, government agencies, and a rapidly growing number of technology and information vendors.) from computers in every classroom. The Internet communication protocols, commonly known as "TCP/IP," are the "glue" that will allow all computers to communicate. As noted above, software that implements Internet protocols is available for all modern computers. These protocols support a very wide variety of applications, from electronic messaging to client/server data access. The use of Internet protocols will ensure that all networked computers will have direct access to the vast range of existing information and education resources on the Internet, as well as to the emerging National Information Infrastructure. ISN Working Group [Page 5] RFC 1709 K-12 Internetworking Guidelines November 1994 Approach The implementation we suggest would use current proven and cost effective technology and would be expandable and upgradable to newer technology with minimum additional investment. This approach requires careful, modular design to meet the following criteria: 1) Any physical infrastructure development should be general and flexible enough to be reused as technology improves. For example, a school office might have a simple terminal today which could be wired to a network adapter serving the school building. Later a Macintosh, DOS, or Windows-based PC might replace the terminal, and the type of connection to the network would change accordingly. However, the wiring between the office and the network "hub" site could remain the same if it is designed properly to begin with. This is an important consideration since wiring typically represents 20 to 40% of the cost of individual network hookups; 2) Existing computers and terminals in schools and district offices should be integrated as much as possible into the communication system. This installed base represents a large investment, albeit in many cases a somewhat dated set of equipment. Wholesale replacement of that base would be a large additional burden on funding resources. A consequence of the above is that the user interface and the services available will vary depending on the type of equipment used to access the network. For example, DOS PCs, Macintosh computers, or Unix workstations would be connected directly to Local Area Networks (LANs) and would be provided with communications software to support a broad set of functions, many of which will have graphical user interfaces and will make use of client/server technology. Apple-II computers, "dumb" terminals, or other such devices could be connected to intelligent network hubs that would allow access to network server computers or information resources, but almost certainly will not support the full range of functionality provided by a direct network connection. In the short term, this is a limitation that we must accept; 3) Network servers will be located where they can be managed and supported, and also provide access paths with adequate bandwidth. A system of hierarchical servers should be created in larger school districts, with automatic transfer of common information from a central system to the secondary systems each night, or at appropriate intervals. Local servers will allow each school to provide on-line information particular to its ISN Working Group [Page 6] RFC 1709 K-12 Internetworking Guidelines November 1994 programs and community. This model optimizes use of network bandwidth as well; 4) School interconnect topologies (links) must be both cost effective and manageable. Communication between schools, district offices, county offices of education, and the State Department of Education must be reliable and of sufficient capacity to support the primary applications as well as allow development of new applications. Capacity is measured both by total data traffic volume and by response time when information is requested over the network. Reliability is measured by the percentage of time that the network is able to transport data. Reliability should be well over 99.7%. Capacity should be such that no more than 10% of the communications bandwidth is used during a typical work day. This is intended to leave adequate capacity for good response time to short term communication demands. Many schools already have some form of communications infrastructure in place. In some cases this infrastructure can be adapted to newer technologies; in other cases it may have to be replaced over time. These issues are explored further following presentation of the basic model that serves as a guideline for future communications system development. Implementation Model There is no one "blueprint" for a network that will drop into every school. Each school will have particular physical constraints, functional needs, an existing technology base, funding constraints, and opportunities for collaboration with vendors and support groups in its area. What is presented here is a set of general guidelines that can be followed in the planning of a school network implementation. The strategic decision to use Internet protocols in developing school networks provides the opportunity to avoid the major expense of building new statewide backbone infrastructures in the near term. Interconnection of schools, districts, county offices of education and the State Department of Education can be accomplished by acquiring Internet connection service from any of the existing Internet service providers in the state. ("Connecting to the Internet", Susan Estrada, O'Reilly & Associates, Inc. (ISBN 1-56592- 061-9) lists Internet service providers in California and the nation.) It is critical that Internet connection service meet criteria for reliability and capacity but connection to any Internet service provider will provide communication capability to all other ISN Working Group [Page 7] RFC 1709 K-12 Internetworking Guidelines November 1994 Internet subscribers within the state, the nation, and the world. Internet technology is designed to allow very flexible intersite topologies, but a hierarchical topology is the simplest to engineer. Generally this will mean hierarchical connection of school facilities to district offices, in many cases further aggregated at county offices, and finally a link to an Internet service provider. Coordination of circuit services and a single point of connection to an Internet service provider serves both to minimize overall costs and increase opportunities to make use of newer technologies. The basic school network implementation model is quite simple: create a local area network (LAN) within each school building or cluster of buildings, provide at least one network server for that LAN, interconnect that LAN with the local school district offices where a similar LAN should be installed and where centrally managed information resources should exist, and connect the district offices to the nearest Internet service provider, possibly through the county office of education. Primary technical support for network monitoring and problem resolution, and for managing network resource servers should come from the district or county offices initially to avoid unnecessary duplication at the local level. As expertise is developed at the local level, more of the responsibility for daily operation and problem resolution can be assumed by individual schools. It is impossible to cover all conceivable scenarios for implementation of this model in specific schools. However, it is possible to state general principles that should be followed in designing school network implementations. The discussion below is organized into sections corresponding to the basic model summarized in the previous paragraph. It includes a description of the general principles that are important to each level of the implementation. Step 1: School Local Area Network Implementation A "school" is used here to mean a building or cluster of buildings that are managed as a unit and typically are on contiguous, district owned property. Implementation of a LAN in this setting will involve installation of a cabling system to distribute the network throughout the structure(s), installation of premise wiring to support connections of computers and terminals to the network distribution system, installation of one or more network server machines in a central location (Other protocols, such as AppleTalk or Novells IPX, may be supported on a school's local area network (LAN) as needed for local function such as printer sharing or local resource servers.), and provision of a network router and telecommunications circuit or ISN Working Group [Page 8] RFC 1709 K-12 Internetworking Guidelines November 1994 radio link to connect that school to the district offices. The most common LAN technologies in use today are ethernet and LocalTalk. (IEEE 802.5 Token Ring is not recommended for new installations. It is more expensive and it is not available for as wide a range of computers.) Both are quite inexpensive and easy to install and maintain. Ethernet is adaptable to most modern computers and is built-in to high performance workstations such as Sun, Hewlett-Packard, SGI, or Digital Equipment Corporation computers. LocalTalk is built-in to all Macintosh computers and is adaptable to DOS PC computers as well. Ethernet is roughly 20 to 40 times faster than LocalTalk. Therefore ethernet is recommended for all computer connections, when possible, and for the school LAN "backbone" or network distribution system. 1.1 Network Adapters and Software Individual computers will require network or communications adapters and appropriate software. Table 1 gives basic recommendations for the computers most commonly found in schools. Basic communications software is available in the public domain for many personal computers at no cost. More sophisticated software is being developed by a number of vendors for applications such as electronic mail, distance learning, and multimedia database access. For example, the California Technology Project is developing very easy to use software for Macintosh and DOS or Windows PC computers that will enable access to a wide variety of information resources and services. Schools should look at all the available software and base choices on required functionality and support costs as well as acquisition costs. In locations where computers will be purchased, the choice of computer type should be driven by the availability of software for the particular application(s) to be supported. Almost all modern computers can be attached to the type of network described in this document. ISN Working Group [Page 9] RFC 1709 K-12 Internetworking Guidelines November 1994 Equipment Type Network Adapter Communication Software ________________________________________________________________________ Simple terminal "Network Access Server" Built-in to the located centrally. networkaccess server. Apple II, Amiga, Serial asynchronous Serial communications Tandy, Commodore, port that will allow software that emulates older IBM PCs, etc. connection to the a simple terminal. above. Newer IBM PC Ethernet adapter car TCP/IP "TSR" software, with "10-base-T" port. for example "FTP "Thin-net" port may be Software" package. used in lab clusters. Additional software for special appl. Older Apple PhoneNet adapter MacTCP or equivalent Macintosh computers (external) and shared plus "telnet" and "ftp". LocalTalk to ethernet For example, NCSA router, for example the Telnet. Additional Shiva FastPath. software for special applications, e.g., "electronic mail client." Newer Apple May use same as the Same as the above. Macintosh computers above. For higher performance, use an ethernet adapter card with "10-base-T port. "Thin-net" port may be used in lab clusters. Unix workstations Ethernet adapter card, Typically comes with if not already built in. the basic system. Additional software may be needed for special applications. ________________________________________________________________________ Table 1: Network Adapters and Software for Typical Computers ISN Working Group [Page 10] RFC 1709 K-12 Internetworking Guidelines November 1994 1.2 Premise wiring A major component of the implementation will be installation of cabling to connect individual computers or clusters of computers to the LAN. The recommended topology is a "star" where each computer is wired directly to a "hub site" within the building as shown in Figures 1 & 2. A cluster of computers, typically found in a teaching lab or library, may be interconnected within the room where they are installed, and the cluster connected to the hub site with a single cable as shown in Figures 3 & 4. The recommended premise wiring is "unshielded twisted pair" (UTP) wire that meets the Electronic Industries Association (EIA) category 5 standards for high speed data communication service. (See EIA/TIA-568 "Commercial Building Telecommunications Wiring Standard.") While 2 pair cable may be adequate for most purposes, industry standards recommend installation of 4 pair cable. The difference in cost is minimal so we recommend installation of the latter. One end of each cable terminates in a category 5 RJ-45 jack (A standard RJ45 jack can be used for ethernet or lower speeds if initial cost is amajor factor. Such jacks can be replaced with category 5 versions later as needed.) located near the computer. The other end terminates on a standard "110 distribution block" (In older sites, M66 distribution blocks may already be installed. These can be used for the time being but will not support newer higher speed technologies.) at the hub site utility closet. A labeling scheme must be chosen and strictly adhered to so that cables can be identified at both ends later, as needed. [Figure 1: Individual ethernet connection to the network] [Figure 2: LocalTalk connection to the network] In most cases, the hub site utility closet will be shared with telephone services. It is essential that a separate wall area be set aside within the closet for data service interconnections. Typically there will be a "field" of interconnect blocks for termination of all premise wires, another field for termination of trunk cables (used for low speed data terminals), and a third field for hub equipment ports. Interconnections between premise wiring blocks and hub or trunk blocks are installed as needed in order to provide the appropriate service to each location where communication service is required. [Figure 3: A cluster of computers connected to the network] [Figure 4: A Macintosh cluster connection to the network] ISN Working Group [Page 11] RFC 1709 K-12 Internetworking Guidelines November 1994 Installation of wiring in a building typically is performed by a qualified data wiring contractor. This is a critical aspect of the program and must be planned and installed professionally with both current and future requirements in mind. (See "Virtual Schoolhouse - A Report to the Legislature on Distribution Infrastructures for Advanced Technologies in the Construction of New Schools, K through 12" (Department of General Services, State of California, February, 1993) for example conduit and utility closet plans.) To be prepared for future distribution of video signals, school network planners should consider installation of RG-59 coaxial cable to those locations where video may be required at the same time that the UTP premise wiring is being installed. The coaxial cable would terminate on a wall plate mounted "F" connector in the classroom, and would be left unterminated in the utility closet. Future technologies may support video signals over other media so the installation of RG-59 cable should be limited to near term potential requirements. It will be cost effective to install premise wiring to as many locations as might ever serve a computer. This will include administrative offices as well as classrooms, laboratories as well as libraries. In high density locations such as offices, consideration should be given to installation of two UTP cables to each outlet location in order to provide the potential for several computers or workstations. Terminating both cables on the same wall plate will add little to the overall wiring project costs and will add greatly to the flexibility of the system. Premise wiring that is not to be used initially will not be connected to any electronics in the hub site. Hub sites should be utility closets or other protected, non-occupied areas. Hub sites can be created by construction of small closets or cabinets in low use areas. A hub site must be located within 300 feet of any connection. Typically, multiple hub sites are required in large or multi-story buildings. 1.3 Network Distribution System All hub sites within a school must be interconnected to complete the school LAN. The design of this network distribution system will depend greatly on the physical layout of the school buildings. We assume that ethernet technology will be used since higher speed technology is still quite expensive. [Figure 5: A complete small school LAN] If all hub sites are within 300 cable feet of a central location, then 10-base-T wiring can be used from a central hub to connect each hub site, as shown in Figure 5. If longer distances are required, ISN Working Group [Page 12] RFC 1709 K-12 Internetworking Guidelines November 1994 either thin-net or standard thick ethernet can be used. Fiber optic cable can be used if distance requires it and funding permits. (If fiber optic cable is installed, consideration should be given to including both multimode fiber for current and future data requirements and single mode fiber for video and future very high speed data systems.) Specific design of the "backbone" network distribution system will depend on the layout of the buildings to be served. With proper design as many as 250 computers can be connected to a single ethernet segment. Most often the practical maximum number will be much lower than this due to the amount of data sent onto the network by each computer. For planning purposes, one can assume 100-125 computers per segment. Beyond that size the network must be subdivided using "subnetworks". Design of a such a system is not difficult, but is beyond the scope of this document. The network distribution system cabling should include unshielded multi-pair trunk cabling as well as ethernet trunk cabling. The multi-pair trunk cable will be needed to connect terminals or older computers emulating terminals to a central "network access server" (NAS). A typical NAS can serve from 8 to 128 such connections. It is most cost effective to provide one per LAN, if needed. The NAS connects directly to the ethernet LAN. 1.4 Local Network Server It is highly recommended that each school install a "network server" to support local storage of commonly used information, software, electronic mail, and other functions that may require high speed communication to the users computer. Since the connection to the outside network will be much slower than the school LAN, it will be most efficient to access information locally. In particular, software that is to be shared among the schools computers must be stored locally since it would be very tedious to transfer it across the slower external link. The network server will be connected directly to the ethernet network. The location of the server should be chosen carefully to ensure its protection from abuse and environmental damage. Traditionally the school library is the focus of information gathering and storage activities and many school libraries have clusters of computers or terminals already installed. The library would be a very logical place to locate the network server computer. The Network Router (see below) might also be located there if a suitable utility space is not available. ISN Working Group [Page 13] RFC 1709 K-12 Internetworking Guidelines November 1994 The network server will be a small but powerful computer with a large amount of disk storage capacity, typically 1-4 gigabytes. It will run software capable of supporting access by a large number of users simultaneously. It could also support dial-in access from teachers or students homes using standard inexpensive modems. (Access control with user authentication is essential if dial-in service is to be provided.) If more than a few modems are to be installed, a NAS might prove more cost effective. If dial-in access is to be provided to more than a few school sites within a district, a single central modem pool maintainted at the district offices will be the most cost effective. 1.5 External Connection A single communication circuit will connect the school LAN to the local school district offices. In the school, there will be a Network Router attached between the LAN and this circuit. On the LAN side, the connection will be a typical ethernet cable. On the external side, the connection will depend on the type of communication circuit used, as discussed in step 2 below. Step 2: Interconnection of Schools with District Offices All schools within a district should be connected individually to the network router at the school district offices. This "star topology" will be much easier to manage and the capacity of each schools connection can be increased appropriately as needs change. Several standard communication circuit services may be used to effect this connection. The least expensive for situations where only limited use is needed will be dial-up using high speed modems. However, this type of connection is not recommended for serious usage due to its very limited capacity. Also, since most schools receive telephone service under business tariffs, usage will be measured and the cost will be dependent on how long the connection is maintained. This will be true in general for other "switched services" as well such as "switched-56" and ISDN. Dedicated (permanently installed) communications circuits are strongly recommended since they will allow unattended access to and from the school network at all hours. This will be particularly important if information files are to be down-loaded during the night to local network servers or teachers and students are to access the schools information resources from home. Table 2 shows the most common options for dedicated circuit services. Costs are indicated in relative terms since they vary greatly by location and as tariffs are modified. The exact costs must be determined by contacting local communications service providers. Total cost must take into account the equipment needed at each ISN Working Group [Page 14] RFC 1709 K-12 Internetworking Guidelines November 1994 location as well. Type of Circuit Data Rate Relative cost ________________________________________________________________________ Voice grade leased 20 kilobits per sec modest* telephone line (Kb/s) ADN-56 56 Kb/s high ISDN, where 64 or 128 Kb/s modest** available Low power radio 64 to 256 Kb/s high startup cost Frame Relay 56 Kb/s to 1.5 Mb/s modest to high DS1 1.5 megabits per sec very high ________________________________________________________________________