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Despite success, Wikipedia still battling misinformation

2007-06-06 10:52:40

Despite success, Wikipedia still battling misinformation

AFP

Published: Thursday March 8, 2007

Wikipedia co-founder Jimmy Wales didn't know he liked to play chess until he

read it on the online encyclopedia he helped to create.

Even Wales is sometimes the victim of information vandalism on Wikipedia, the

Internet phenomenon which started in 2001 and is now written and edited by

thousands of anonymous contributors.

"When I read the story of my life on Wikipedia, I think it's quite funny and

odd because major parts of my life aren't mentioned," the former options trader

told reporters on a trip to Japan.

"For a short period of time someone wrote in the article about me, 'In his

spare time he enjoys playing chess with his friends.' It's not a very vicious

thing to say, it just happens to not be true," he said.

Wales isn't the only one to have found some unexpected information about

themselves on Wikipedia, the self-policing website described by Wales as an

attempt to give free access to the sum of all human knowledge.

Former Robert Kennedy aide John Seigenthaler famously logged onto Wikipedia to

find an article suggesting that he may have been involved in the assassinations

of both Robert F. Kennedy and John F. Kennedy.

More recently the site has been hit by revelations that a prolific Wikipedia

editor "Essjay", who claimed to be a professor, was actually a 20-something

college dropout who used false credentials.

He has since been asked to resign, but -- in the true spirit of the website --

even "Essjay" now has his own Wikipedia entry.

The site, which has a core of volunteer Wikipedians who trawl the many pages

for inaccuracies, aims to offer everyone free access to information, but its

biggest strength is also one of its biggest weaknesses.

Although its accuracy is reportedly on a par with the Encyclopaedia Britannica,

even Wales says college students should not rely on Wikipedia alone, although

he adds that telling them not to visit Wikipedia "is like telling them not to

listen to rock and roll."

But it is often the most controversial subjects that have the most balanced

entries, he adds.

"The community is really aggressive about defending our neutrality policy.

People are constantly reviewing articles," said Wales.

"In terms of more subtle errors or more subtle information, obviously it

becomes more difficult, but then it gets into the very complex area of

editorial judgement," he said.

"In general, on highly controversial topics... we end up with a pretty balanced

article, because what happens is people from competing sides have to write in

such a way which is agreeable not only for themselves but to the person on the

other side."

With more than five million articles in 250 languages from English and Arabic

to Tagalog and even Choctaw, Wikipedia says it is now used every day by

hundreds of thousands of people around the world.

Since its launch in 2001, it has become a powerful symbol of a new generation

of Internet service based on collaboration and information-sharing.

Wales has also been on the other end of the misinformation controversy: in 2005

he was criticised for editing his own biography page on Wikipedia, apparently

removing references to Larry Sanger as co-founder of the website.

Wales also now hopes to launch a search engine to rival Google and Yahoo.

"The idea that Google has some edge because they've got super duper rocket

scientists may be a little antiquated now," he said.

He even dreams of starting a free mobile telephone network one day, but he also

believes Wikipedia still has room for improvement.

"I don't know how good we can get. Right now we basically have a desire to be

Britannica or better quality. We don't reach that in a lot of areas. We do

reach it in some areas. As long as people are using it I'm happy," he said.