💾 Archived View for erase.nz › boost-infinite › 2023-03-14-hack.gmi captured on 2023-04-26 at 12:53:44. Gemini links have been rewritten to link to archived content
⬅️ Previous capture (2023-03-20)
-=-=-=-=-=-=-
This is an official statement on every website that Dish Network owns, (Sling TV, Dish TV, Boost Infinite, Boost Mobile, etc...):
On February 23, we experienced a cybersecurity incident that has affected some of our internal communications, customer call centers, and internet sites. We immediately activated our incident response and business continuity plans to contain, assess, and remediate the situation. Cybersecurity experts and outside advisors were retained to assist in the evaluation of the situation, and we notified appropriate law enforcement authorities. On February 27, we became aware that certain data was extracted from our IT systems as part of this incident. It’s possible the investigation will reveal that the extracted data includes personal information. The forensic investigation and assessment of the impact of this incident is ongoing. The security of our customers’ data is important to us, and if we learn that personal information was compromised, we’ll take the appropriate steps and let impacted customers know. We appreciate your understanding while we work through this incident.
On March 13, the statement was update with the following appended:
Our customer service call support has been restored and is available. Customers can also activate new service, manage their account and get chat support through the Boost Infinite app. Boost Infinite continues to operate and is up and running.