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In March 2020 I was asked by a friend to be a referee for a citizenship application.âNaturally I wanted to know the latest information about what requirements such referees have to meet, and what theyâre supposed to *do*, but my friend was unable to tell me, because, she said, sheâs filling in an online form that only asks her one question at a time, insisting on getting an answer before telling her any more.âPrior to 2020 it was possible to see the entire form before starting to work on any of it, but in this âbrave new worldâ of online applications, they simply were not letting applicants *look ahead* in the question sheet.
This is bad user-interface design (in the Cognitive Dimensions framework they need to read up on âpremature commitmentâ and âvisibilityâ).âIt is likely inspired by the âE-commerceâ websites that want to âfunnelâ the customer into buying an item, not revealing details like delivery costs until quite late in the process, presumably hoping to capitalise on âsunk cost fallacyâ when the customer realises the total cost is more than they thought but theyâve already invested the effort.âIf you *donât* want to buy something but *still* want to know these detailsâfor example, to help you advise somebody else about suppliersâthen the only way to make it tell you is to *pretend* to be a customer, go through all the steps, and cancel just before it actually takes your payment.â*Pretending* to be a customer may seem a bit dishonest, but if we all *know* thereâs a âcheckoutâ process before you commit, then I suppose it can be compared to walking into a physical shop and taking an item to the checkout when all you want to do is ask for more information about the item, rather than make an immediate purchaseâif no staff are available *other than* at the checkout, then itâs reasonable for the shop to expect that *some* members of the public will approach the checkout merely to ask for information, even if the checkout has a sign saying âpay hereâ: itâs not an *agreement* to buy, just as long as you donât remove the physical item from the premises unless you do buy it.
In the spirit of âtaking something to the checkout just to get informationâ, I decided to register a temporary email address for a âMr Just Testingâ, and started the process of applying for Mr Testingâs citizenship, just to find out what the whole process looks like.âSince I stopped before the payment step, I do not believe this was making a false declaration, since it wasnât actually entered in as a paid-for application and therefore wonât have come to human attention (with the possible exception of engineers debugging the system, and for them I wrote an explanation of what I was doing in various text boxes, such as the one that asked me to explain why Mr Testing couldnât provide his passport).
And so here, for your viewing pleasure, is what the complete process looked like as of March 2020 (my numbering might differ from theirs).
1. Are you already in the UK?â(Yes)
2. Register an email and password (they send you a message with a link to verify you can receive at that address before you can see any more questions; you might need to check a âspamâ folder for this message)
3. To whom does this email belong?â(Actually they wrote âWho does this email belong to?â but I donât think that was Queenâs English although theyâre supposed to be representing... oh never mind.)âI said it belongs to the applicant, so as to avoid having the system tell me to go away or not asking me all the questions.
4. Do you have an immigration adviser based in the UK? (no)
5. Are you completing this form on behalf of someone else?â(I said ânoâ for the same reason as above)
6. Name (Mr Just Testing)
7. Any other names: âIn addition to the names already provided, are you now or have you ever been known by another name?â
8. Can we use this email address to contact you?
9. Telephone number (I ticked the box saying âI cannot be contacted by telephoneâ for this test)
10.âPostal address (the postcode was validated, so I just gave them the address of a large institutionâthey *shouldnât* send anything to it as my test application was never completed, but in the worst-case scenario Iâm confident that institution would deal with the spurious item of mail without worry)
11.âWhen did you start living at this address?â(I said 2000 for the test)
12.âHave you lived at your current address for 5 years? (yes)
13.âDo you want to attend a ceremony in a different council? (no)
14.âWhat is your gender, as shown in your passport or travel document?
15.âWhat is your relationship status? (single, married, divorced, etc)
16.âEEA national?
17.âCountry of nationality
18.âCountry of birth
19.âPlace of birth
20.âDate of birth
21.âPassport (I said Mr Testing had lost his passport, and in the box to explain I told them why I was running this test, just in case somebody checks the incomplete applications)
22.âDo you currently hold, or have you ever held, any other nationality or citizenship
23.âDate indefinite leave to remain was granted
24.âNI number (I said Mr Testing didnât have one)
25.âHave you passed the Life in UK test? (yes)
26.âEnter your Life in the UK test unique reference number (I just copied the example number)
27.âDo you have a previous visa, entry clearance or leave to remain where you had to prove your knowledge of English?
28.âDid you meet the knowledge of English requirement as part of an indefinite leave application made on or after 28 October 2013?
29.âDo you have a degree that was taught in English?â(I said yes to this one)
30.âCountry your degree was taught in (UK)
31.âWhat will you use to prove your degree taught in English? (certificate)
32.âGive details about your parents (names, date and place of birth, current nationality, and nationality when you were born)âI called each of them âJust Testingâ as well
33.âConvictions and other penalties (none)
34.âAre you on the sex offenders register (no)
35.âHave you ever been declared bankrupt (no)
36.âDo you have any dependants not applying with you at this time (no)
37.âWar crimes (none)
38.âTerrorist activities (none)
39.âTerrorist organisations (none)
40.âTerrorist views (none)
41.âYour first referee.âNow this is the start of I wanted to know:
Referees must:
Referees must also not have been convicted of an imprisonable offence.âA single non-custodial sentence may be disregarded if (conditions listed).
Give your first refereeâs details.âThis referee must be the holder of a British Citizen passport (and either a professional person or over the age of 25).
Title (choose from Mr, Mrs, Miss, Ms, Doctor or Reverend; as theyâve written out âDoctorâ in full Iâm not sure if they also take it to include people with non-medical PhD degrees)
Given names, family name, gender, date of birth, address, Have they lived at this address for more than 3 years? (yesâif you say ânoâ it says âPlease provide all other addresses the referee has lived in for the past 3 years, Maximum of 500 charactersâ)
42.âThe next page was called âAdditional details for your first refereeâ:
43.âYour second refereeâgiven names, family name, gender, date of birth, address, Have they lived at this address for more than 3 years (if No, other addresses required as above)
44.âAdditional details for your second referee (as above)
45.âYour biometric residence permit (BRP).âAre you able to provide a biometric residence permit (BRP) card with this application?
46.âHave you made any previous UK immigration applications in the UK or abroad?
47.âIf you said youâre currently married, it asks for your spouseâs details, citizenship status, date, town and country of birth, address, marriage date.âOtherwise this question is skipped.
48.âHave you previously been married or in a civil partnership?
49.âDo you have any children whose birth parent is not your partner?
50.âCurrent employment
51.âPrevious employment (10 years)
52.âWhen did you first arrive in the UK? (date)
53.âWhere did you first arrive in the UK?âFor example, Heathrow Airport
54.âHave you had any trips outside of the UK?âYou do not need to tell us about trips of 2 days or less.âIf you are the spouse or civil partner of a British citizen, provide details about trips from the last 3 years, otherwise provide details from the last 5 years.
55.âDo you plan for your main home to be in the UK if your application is successful?
56.âResidence requirements:
If you are the husband, wife, or civil partner of a British citizen, you must have been in the UK for the last 3 years.âIf you are not the husband, wife, or civil partner of a British citizen, you must have been in the UK for the last 5 years.âThis is called your âqualifying periodâ.âYou must have been in the UK on the first day of your 3-year or 5-year qualifying period.âYou must not have spent more than 270 days outside the UK during a 3-year qualifying period, or 450 days during a 5-year qualifying period.âYou must not have been outside the UK for more than 90 days in the last 12 months.âYou must not have been here illegally in the 3-year or 5-year qualifying period.
Do you meet these residence requirements? (yes)
57.âSpecial circumstances: Are there any reasons why you cannot meet the requirements to become a British citizen (for example, you have had too many absences from the UK)? (no)
58.âIf you do not meet the statutory requirements to become a British citizen, are there any special circumstances why you think the Home Secretary should still grant your application?âThe statutory requirements can be found in Booklet Form AN. (no, and âno wayâ do I want the *Home Secretary* to be bothered with a *test* application)
59.âOther information: Do you have any other details that you would like to be considered regarding this applicant and their application to be registered as a British Citizen? (yes: this applicant is not real, Iâm only testing to find out what questions the computer asks.âHopefully it wonât even make it as far as human consideration because I didnât confirm and pay, but just in case, I did write explanations like this in some of the âdetailsâ boxes.)
60.âAdditional applicants (the entire process is repeated for each additional applicant; I didnât add any)
61.ââFrom the list of documents below, provide as many as you can.âTick each document to confirm that you have read the requirement, even if you cannot send it.âIf you are unsure about any of the evidence, read the guidance.ââFor Mr Testing, they asked for his degree certificate, proof of freedom from immigration time restrictions, passport/other, proof of living in the UK (3 years if married to a Brit, 5 if not), and two referee declarations.â(At this point it didnât say what a âreferee declarationâ is, but see below.)
You will be able to upload copies of your documents on our commercial partnerâs website, or you can take your documents to your biometrics appointment to be scanned and uploaded by our commercial partner for a fee.âYouâll be told how to book an appointment and upload your documents after you submit your application.âYou do not need to send any physical documents to the Home Office or UK Visas & Immigration unless you are advised to do so.
62.âOn the *next* page (*after* youâd ticked the box to say youâll provide referee declarations, without necessarily knowing what they are!) it *finally* gives you a link to the referee declaration forms in PDF format: first referee declaration and second referee declaration.â(*Thatâs* what I wanted to knowâlook how many steps it took me to get there!)
63.âConfirmation and payment (I didnât).
Usual disclaimers applyâinformation might have changed since I last saw it, and my posting these notes does not make me legally responsible for any mistakes you make on any website: use my notes at your own risk. All material © Silas S. Brown unless otherwise stated.