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?032??????????????????????????????????????????????????????????????????????032?
?                                                                            ?
?   ? ?  ?     /  ?                                          ? ?  ?     /  ? ?           
?  ????  ?    ??? ?   Phone Losers of America Issue #032    ????  ?    ??? ? ?
? ??    ???? ??  ??                                        ??    ???? ??  ?? ?
??????????????????????????????????????????????????????????????????????????????
?                         Completed On June 21, 1995                         ?
?032??????????????????????????????????????????????????????????????????????032?

Introduction - RedBoxChiliPepper:
--------------------------------
Not a whole lot has happened since the last issue, not that anything ever 
really does. This issue, like the others, will be small, meaningless and as
usual, a total waste of hard drive space. I was going to list all of the
Customer Name & Location numbers in the United     ???????????????????????????
States in this issue but my eighty hour work week  ?Dammit,  call the  DefCon?
prevented me from getting anything done so instead ?Voice Bridge!  It's purdy?
I wrote some simple instructions to show you how to?neat sometimes but really?
get the damned numbers yourself. Besides, in the   ?dead since  the toll free?
middle of playing with the CN/Ls I discovered FACS ?phone  number  went down.?
(otherwise known as NOC, I think) and that's a hell?Give it a call so you can?
of a lot more interesting anyways. I typed out a   ?go  crazy  tonin'  in our?                             
few news articles from the local paper that I      ?ears. 801-855-3326. Free!?
thought were interesting, no fake news this time,  ???????????????????????????
sorry. I once again proved how stupid Circle K employees are (to the DefCon 
Voice Bridge audience) by convincing one of the night shift employees about a 
virus in their credit card system. Unfortunately I didn't tape it, so here's a 
brief, edited transcript from what I can remember:

LR: Circle K, this is Larry.
ME: Hi, this is John from Visa, did you get our fax concerning the virus?
LR: Uhhhh, no we don't have a fax machine here.
ME: Hmmmmmm, that's probably why you didn't get the fax. Well, did your 
    manager tell you what to do about the virus?
LR: (Meanwhile he's yelling at some kids and telling them that they're not
    allowed in the store...) I'm sorry about that, typical night at Circle K!
    No, I don't know what you're talking about.
ME: Okay, let me explain. There's a major virus going through the Visa/Master-
    card network and you need to disconnect your credit card machine before 
    the virus gets to you. So far it hasn't got to Corpus Christi but you need
    to unhook your machine before it gets to you.
(After a bit more convincing...)
LR: Okay, so you want me to unhook the credit card machine from the phone?
ME: Yes, you have to unhook the phone lines, serial cable and power cable from
    the POS. And you have to take the machine and set it far away from the
    phone lines just to make sure because the virus is airborn. (I had watched
    the movie "Outbreak" the day before...)

It ended up with him finally disconnecting the machine and setting it on the
opposite counter next to the sink, away from the phone lines. The next morning
we called his manager and asked, "You don't base your hiring decisions on their
intelligence, eh?" And ended up getting hung up on. If you'd like to say, "hi"
to Larry the Night Man, he works at the Circle K on Staples in Corpus C, TX.

I also convinced an AM/PM to flip a certain switch on his Arcomatic (tm) that
shut off his only register during a rush of customers until his manager could
come to the store and reset the computer. You may be asking yourself, "What
exactly are you trying to accomplish, RedBoxChiliPepper?" Well, if you figure
out an answer to that question, please e-mail me with an answer ASAP.

Be sure to shoplift the July 1995 Super Special of MAD Magazine at a news stand 
near you. Besides the collector O.J. Simpson pog stickers they have, there's
a movie spoof of War Games called "Warped Games." Not the best movie spoof
they've ever done but hey, it's War Games, dammit. Professor Falken wears a
pair of fake glasses/nose/mustauch for his "new identity" and the pheds wear
jackets that have "I've got my FBI on you!" printed on the backs.

In a few weeks I'm going to be releasing a file called PLA95SUM.ZIP which is
going to be a large telephone directory containing pay phones, voice mails,
phone company newslines, data lines, businesses, phone company access numbers
and other interesting numbers to call. It started out from PLA007.TXT but I
took out the disconnected and changed numbers and added in a lot of new 
numbers. Still, it's lacking in size and I need a LOT of new numbers to put in
there. This fone directory is going to be edited and updated quarterly so 
please send me your obscure numbers for me to publish and I'll try and get 'em
in the first release. Now, I bring you Lokust...

RiGHT BRiGADE - by Lokust (May 18, 1995):
----------------------------------------
  This text file has one purpose: 
  To educate the populace on some of today's fallacies of the software 
"piracy" situation.  
  
  In today's world, there is increasing security on computer networks, servers,
and systems in general, but in specific, on computer software.  Talk to a  
computer teacher and most likely they will tell you about the "evils of 
software piracy."  You, being a dealer / end user of warez, aka "pirated"
software, are meant to be guilty about the distribution and use of unauthorized 
copies of this software.  This however, is not valid.
  I consider myself a reasonably moral person, as well as a Christian. But 
this does not stop me from "pirating" software.  That is because it is not 
"piracy".  This is a term created by the federal government in the early
1980's as a way to spread negative propaganda.  
        
  Laws and the enforcement of laws against software "piracy" began in 1983, 
with the "Computer Act of 1983".  Unfortunately however, this bill made a 
common mistake made by the government and our law makers- they made it illegal 
too late.  It is a fair comparison to compare the C.A. of 1983 with the 
prohibition of alcoholic beverages in the 1920's.  Software "piracy" had 
already become the norm in the U.S. and around the world.  But in an effort 
to look worldly-minded and sophisticated, the nation's law makers decided this 
bill could make them popular.  This did not happen.  I don't know who wrote the 
bill, but I heard they lost their next election.

  But there is another problem with the legislation passed in the US in the 
early 80's and the bills passed later in the respective 50 states.  They
assume that the copying of software causes damage to the software owner.  They
assumed that software owners cared about the monetary value of software.  But
end users rarely re-sell software, and we all know that the value of software
is what we think about it.  If I like a game, such as Interplay's Descent, and 
I have an illegal copy, but I think its worth the $50, I would, (if I had the 
$) go buy it to support the authors.  This does not happen in my case because 
I am very poor ( I had to steal my 486 fer Christ's sake, but that's a yarn 
for RB-002!).  However I don't believe it is fair to pay $50 for some game, 
and found out its worth the disks it was sold on!  This is an unreasonable 
obligation of the end user.  If you were going to buy a car, you'd take it for 
a test drive first, right?!  The same with software.  I think if you are going 
to get a game, you should try it out before you have to dish out your (or your 
parents') hard earned money!

  But's there another side.  What of the person, such as myself, who has a 
limited income and can't afford to buy to support games' authors? Simple. This 
person is to be supported by couriers and groups.  It is unfair to deny a 
person enjoyment of his/her computer just because he/she is poor.  That is why 
software "piracy" should be renamed.  We are not pirates. This is software 
"liberation".  And we are software liberators.  Everyone at some point, the 
government included, has pirated some software.  The laws are so rigid, its 
impossible not to.  The cost required to maintain the FBI are enormous- and a 
fair amount of this comes from the costs of the investigation and prosecution 
of the computer crimes division.  The government is wasting our hard-earned 
tax dollars on prosecuting software liberators.

  But why the fragmented system of warez groups, couriers, etc. that now swarm 
the U.S.?  The seemingly strange system of groups that exist justt produce 
software to the public is exceedingly simple if you view it from the angle of 
politics.  A Communist system to warez might be to unite all the groups under 
one, which might work, but the internal strife would be terrible, and 
complacency and lack of competition would make the quality decline.  An 
Anarchist system to warez would have each BBS, and each person personally 
producing their own warez.  This would mean tons of competition, but no 
organization.  Warez would be localized.  Therefore, our Capitalist system to 
warez is necessary.  The high competition of the groups produces the best 
warez in the world, and the structure provides organization to make the warez 
universal.

              Had to get this stuph off my mind.  But a little bout
              me and my strange ideas.  I'm 16, I go to a Catholic
              high school, although I'm an Episcopalian.  I consider
              myself a phone phreak, a robber, and a software 
              liberator.  I am a staunch Republican who supports the
              congress on all issues except these electronic act bills.
              I am in several warez groups and I know the feeling you
              get when you buy something that just wasn't worth it.
              Anywayz, So I started the RiGHT BRiGADE as a means of
              voicing my opinions of important topics such as this.
              I run a board, but because of rising security, I don't
              give out the #.

  I can be reached at magneto@ixc.ixc.net, gc@cdsbbs.com, or on Wombat 
Communications 512.883.7543. On the iRC, look for me under the name of Lokust or Locust.  
I am with ADR and SFD. Thanx for listening!

                        LOKi aka Lokust
                        [AC:512, Texas]

Customer Name & Address - by RBCP:
---------------------------------
I recently started playing around a little with the CN/A numbers and compiled 
an extremely small list of them.

CN/A Listing For Phone Company Use:
214-744-9500 These two seem to cover the entire Southwestern Bell territory.
214-745-7505 They're fully automated, give as many numbers per call as you
             want and require a six digit pin number. Only open 9-5, though.
612-663-1765 U.S. West. Covers western United States
217-789-8290 Ameritech. Covers Illinois, Ohio, Indiana and Wisconsin.

I was kind of surprised at all the changes that have been made to CN/A since I
last played with them. They no longer give the address, just the number. And
if the number is unlisted, forget it. They won't give it to you. You have to
have your "supervisor" call in with his/her code and get the unlisted numbers.
In MY day... well anyway, I also found that in a few states they have "public 
access" CN/A numbers where anyone can call in and get the name off of a number. 
These work sort of like a 976 or 900 number where the person using it gets 
billed. (Unless they know a way around that, of course...)

In all the other CN/A files I've ever come accross I've yet to see one that
shows you how to get the number yourself in case the one listed were to go 
dead so if any of these numbers that I've listed go out of service or you'd 
just like to get some CN/A numbers yourself for fun, here's how I go about 
doing it...

Call up any telephone company billing office. I usually go for U.S.West (1-800
244-1111) because they seem to be well staffed and you don't have to wait 
forever to talk to an operator. But any billing office should work. It's 
probably easiest to call the one for the area you want a CN/A number on. Once
you get the operator, the conversation goes something like this:

OP: "U.S.West, may I help you?"
ME: "Hi, could I have the CN/A number for that area?"
OP: "The what??"
ME: "The Customer Name & Address for the 602 (or whatever) area..."
OP: "Oh! Could I ask who's calling?"
ME: "This is Bill with Southwestern Bell in Dallas."
OP: "Well, if you work for Southwestern Bell, it should be in your handbook."
ME: "Yes, I have the number in my handbook along with my pin code but the
     number seems to have been disconnected."
OP: "Okay, let me see here..."

Now that's a worst-case senerio. Usually, they'll just give it to you after
you tell them that you work for Bell. Most of the time they don't even know
what a CN/A (or CN/L) is and you have to explain to them that they need to 
look in their handbook. If they refuse to give it to you, say "Thank You", 
hang up and call back. I've only been denied a few times.

Also, you can ask them for a CN/A out of their area. They have a whole list of
them in their manual. (The most common use for them is to find out who owns
numbers that myteriously appear on a calling card victim's bill.)

Getting A Code:
Usually, most CN/As will be totally useless unless you have a valid code to
give the CN/A lady. Codes are a little harder to get. It seems that for some
reason the operators have all been warned never to give out their code to
anyone. (I can't imagine why, though...) Any phone company office should have
a code so you can call any of them. Easiest would probably be the billing
offices. I noticed that they're rather gullible up in the North & South Dakota
areas. So since I'm not going to publish the codes, of course, here's how to 
get them yourself. Call the billing office and...

Conversation #1:
OP: "Billing Operator, dis is Kay, may I help you?"
ME: "Kay! Give me your password!"
OP: "Alright, it's U39017-4810"
ME: "Thank you!" (hang up)

Unfortunately, it's not always that easy. This method hasn't worked for me
yet so here's another way:

Conversation #2:
OP: "Billing Operator, how may I spank you?"
ME: "CN/A, this is Larry. Can I help you?"
OP: "This is the billing operator."
ME: "Well, this is CN/A. Did you need something?"
OP: "No, you called here, my phone rang."
ME: "You didn't call the CN/A office?"
OP: "No...this is the billing office in Arizona."
ME: "Well, this is the CN/A office in Minnesota. Do you have a pin code?"
OP: "What do you need that for? I didn't call you."
ME: "Well, we need a valid pin for each call made to here and I need to report
     this problem to matenience." (babble on...)
OP: "Oh, okay...well, it's xxxxxxx."
ME: "Okay, thank you. I'll report the problem. Sorry about the trouble and 
     have a good day..."

Far fetched as it may seem, that's how I've gotten all of my pin codes. The
operators are instructed not to give out their pin code to anyone but the CN/A
operators so they seem to think it's okay even though you called them.

A B C's (A Parody of Dr. Seuss's A B C's) - by Colleen Card:
-----------------------------------------------------------
        Big A little a, what begins with a?
        Andy, while in Austin, does an Alliance while he plays.

        Big B little b, what begins with B?
        Bloodaxe, backdoors, blast box, and blue beep.

        Big C little c, what begins with c?
        Captain Crunch cracking COSMOS     C...c...C!

        Big D little d, what begins with D?
        Draper drums out data on a digital dirictory.

        Big E little e, what begins with e?
        Engressio eats electronics    e e E.

        A, B, C, D, E, F...f
        Fiber Optics fetters in a fluffy vest.

        Big G little g    G...G...g.
        Gibota, Grey Areas, G.T.E.!

        Big H little h. Hacking in the hay!
        I went to Ho-HoCon! Hooray! Hooray!

        Big I little i   i...i...i.
        The internet is intresting to the F.B.I.

        Big J little j, what begins with J?
        Jim Bayliss in Jell-O begins that way.

        Big K little k, what begins with k?
        Kevin stealing kr3dit k4rd$. Kat, ketchup, kay.

        Big L little l, Liar, leapor, leach.
        Sylvia's got lung cancer and lives in Lawrence with Pete.

        Big M little m, what begins with m?
        Mitnick isn't mobile on an M.C.I. sin.

        Big N little n, NnN!
        Neirdorf's on that network, where when it drops you hear a pin.

        O is very useful, you use it when you say,
        "An operator's in an office rubbing oil in an obscene way!"

        ABCDEFGHIJKLMNOP! Phreaking phrom a phone booth. Passwords from 
        Pacific Bell. PBXing to a partyline and reading Phrack phrom jail.

        Big Q little q, what begins with that?
        The quick, queer, Quincy on his Q-modem in Tibet.

        Big R little r, Robins rubbing Roy.
        Random route ringing on a Radio Shack toy.

        Big S little s, Sprint, Southwestern Bell.
        Scanning signals at SummerCon 'til I got busted by Ma Bell.

        T....T....t....t....
        Ten teleconferences at telcoboxes by the trees.

        Big U little u, U! U! U!
        Unix, urine box, U.S. West underwear on my boobs!

        Big V little v, voicemail, verify.
        Virtual video with the volume too high.
        
        W.W.W. Whombat, wire, WATS,
        Willy wiped his woo woo on a pair of lambchops.

        X is very stupid cause it rhymes with nothing else,
        If you don't bathe regularly I'm sure that you will smell.

        Big Y little y, yelling in my ear,
        You have a very crappy phone so Go, GET OUT OF HERE!

        A B C D E F G H I J K L M N O P Q R S T U
        V W X... Y... and...
        
        Big Z little z, what begins with Z?
        A zillion zip codez in a zone, my Zeos and me!

Ode To Deter:
------------
The following poem was written by Martini of 618. Most of it won't make any
sense unless you personally know the gimp it's about, Deter. (You might 
remember him from the GIF descriptions in PLA030.TXT.) Anyways, to clue you 
in, Deter is a dork who used Chris Tomkinson's M.C.I. calling card (supplied
by Zak) from his house a few times and when Chris called him demanding to know
why his number was on his bill, Deter spilled his guts. This was written on
May 25, 1995 (probably while illegal substances were churning away at her
brain...) Thanks, Martini!

Calling card, calling card,
      used from my house,
My name is Deter,
      and I look like a mouse.
I say I'm a prep,
      but I know I'm a nerd.
My name is Deter,
      and I talk like a bird.
Chris Tomkinson called me
      he scared me too.
My name is Deter,
      and I cried boo-hoo.
What do I do?
      What do I say?
Is this Chris guy,
      really gay?
I got the number,
      from Roy Gerbil Zak
My name is Deter,
      and that is that.
What happened to my board,
      how'd I get call waiting?
My name is Deter,
      me and Mitten's are mating.
What do I do now?
      They all hate me.
My name is Deter,
      rape me, Chris, rape me!
Why is this fire,
      being thrown by Martini,
My name is Deter,
      and I'm a big weenie.
What do I do?
      No one's on my side.
My name is Deter,
      and I need to hide.
_______________________________________________________________________________
                 ---Phone Losers Of America Headline News---
_______________________________________________________________________________

Pricey Pay Phones - FCC to caller: Educate self:
-----------------------------------------------
  WASHINGTON - Between appointments, Mary Viar dashed to a pay phone in 
Hagerstown, MD to wish her daughter in Pittsburgh a happy birthday. A week
later she got the bill: $21.39 for her 22-minute call. For the same amount she
could have called Paris and talked for half an hour.
  "I was shocked," recalled Viar, who had never heard of Polar Communications,
the company that carried the call. "But I went ahead and paid because I 
figured it would go against my credit." But because she felt "ripped off," 
Viar filed a complaint with the Federal Communications Commission.
  In the last year, the FCC has received 4,280 complaints about pay phones and
hotel phones. The complaints have been increasing, and the majority invlove
claims of excessive charges.
  "They are the No. 2 source of complaints from consumers," said Kathleen
Wallman, the commission's top telephone regulator. The No. 1 complaint is
"slamming," the unauthorized switching of people's long-distance companies.
  The commission is lookin for ways to toughen rules to protect consumers 
against price gouging, said Wallman, chief of the FCC's Common Carrier Bureau.
Behind each pay phone in the country is a company responsible for the service,
from carrying calls to providing operator assistance.
  Hundreds of companies are in this business - including the nation's three
big long distance carriers, AT&T, MCI and Sprint. The smaller companies servce
hundreds of thousands of phones.
  The big three, whose rates are comparable and considered low by federal
regulators, are not the problem. The problem, says Wallman, is companies such 
as Bethesda, MD based Oncor Communications, whose rates are three to four 
times as high as those of the big phone companies.
  Oncor has generated 1,000 complaints to the FCC - 800 of which concerned 
rates. In April the FCC ordered the company to lower its charges. The agency
is investigating three other companies about exorbitant rates, said Mary Beth
Richards, deputy chief of the FCC's COmmon Carrier Bureau.
  People making calls from pay phones or hotel phones are charged the rate
offered by the company servicing the phone - even if they have told an 
operator to bill their local or long-distance calling card. The only way to
avoid this is to dial an 800 or 950 access code listed on the back of the
calling card before dialing the number. That bypasses the pay phone or hotel
phone service provider and connects directly with the usual long-distance 
carrier. "Consumers need to educate themselves," saud FCC Chairman, Reed Hundt.
  The commission is trying to help by distributing fact sheets to consumer 
groups and making the materials available on the Internet, the global computer
network. The FCC estimates 3 billion calls a year are made on pay phones and
hotel phones. And it estimates that people could save $280 million a year by
avoiding service providers whose rates are higher than those of PLAT&T, MCI 
and Sprint.
  Oncor spokesman Greg Casey did not return calls seeking comment. Polar 
Communications, based in Manalapan, NJ would not discuss Viar's complaint
because it had not seen it. But a Polar official tried to answer a question
about why the company's rates are so much higher than those of the big three.
  "We're a small carrier. We just can't provide the rates that AT&T, MCI and
Sprint do," said Stacey Wilk, Polar's regulatory manager.
  Companies such as Polar and Oncor are required to file "informational 
tariffs" providing a range of long-distance rates and associated charges to 
the FCC. The FCC does not approve or disapprove the rates, and they go into
effect immediately, Richards said.
  Similar tariffs are filed to state regulators, who also get complaints. The
FCC can take action against companies whose interstate rates are found to be
"unjust and unreasonable," Richards said. The FCC can order the rates reduced,
order refunds or credits, and impose fines. Since 1991, 26 companies under 
threat of FCC action voluntarily lowered their rates. The FCC has ordered only
one company, Oncor, to reduce its charges. 
  The agency saus it has helped thousands of people who have filed complaints
over the years to obtain refunds. The FCC is considering making companies file
specific tariffs, instead of a range of proposed interstate rates; requiring a
voice message explaining rates before calls are connected; and capping 
interstate rates.
  The FCC also is taking a closer look at the surcharges some companies tack
onto each call, Wallman said. In general, money from these surcharges goes to
pay phone owners of the hotel, bar or other establishment where a public phone
is located and sometimes to the company itself, which is the case with Oncor,
federal regulators said, The FCC said Oncor's surcharges alone have totaled
as much as $10 per call.

Sonic Communications shutting down, facing probe over charge of 'slamming':
-------------------------------------------------------------------------
  AUSTIN - An Atlanta-based long distance company embroiled in legal troubles 
over an unethical business practice is shutting down and may leave some Texans
without service, the Texas Attorney General's Office warned Thursday.
  Sonic Communications Inc. has been the source of numerous complaints filed 
with the Attorney General's Office by customers who say the company changed
their long distance service without authorization, a practice known as 
"slamming" in the industry.
  Slamming often leaves consumers paying much higher rates than with their 
prior carrier, according to the attorney general. Under scrutiny from attorney
generals' offices in several states, including Texas, California, Illinois and
New York, Sonic filed for bankruptcy in April. Due to allegations of fraud and
mismanagement by Sonic, the bankruptcy court appointed a trustee last week to
run the company, Attorney General Dan Morales' office said.
  The service shutdown, already begun for business users, is proceeding for
individual consumers, according to Morales' office.  In Texas, Sonic targeted
Hispanic residents in Houston, Dallas, San Antonio, Austin, El Paso and
McAllen.
  "Since Sonic is known to have switched consumers' long distance service
without authorization, we urge consumers, especially those with Hispanic
surnames, to check their latest telephone bills to see who is their long
distance provider," Morales said.
  "If your long distance service is provided by Sonic Communications Inc., you
may want to immediately contact a new, reputable long distance service company 
or your local telephone company to acquire new service," he said.
  No one answered phone calls Thursday to Sonic's office in Atlanta. Morales' 
office saud it is playing a role in Sonic's bankruptcy case and plans to ask
for restitution to consumers, civil penalties and $400,000 owed to Texas in
state sales taxes.
  One Texas lawmaker during the 1995 legislative session tried to get a bill
passed to cut back on the practice of slamming. The bill by Sen. Don Henderson,
R-Houston, would have required a long distance carrier to have a written 
letter from a consumer specifically authorizing a change of service. Violating
the bill's provisions would have been a felony. The bill, however, died.
  "The slammers' lobby was fairly effective this session in making sure that
bill died. The penalties may have been exorbitant and that may have helped
kill it," said Tom Smith, executive director of the consumer advocacy group
Public Citizen.

??????????????Contact?The?Phone?Losers?Of?America?Nearest?You!????????????????
?  Voice:                            ? Data:                                 ?
?  512-370-4680 PLA Voicemail System ? 618-797-2339 PLA BBS Illinois Line    ?
?  314-995-1261 Zak's VMB System     ? 512-883-7543 PLA BBS Texas Line       ?
?????????????????????????????????????? 512-851-8317 Sonic Youth Systems      ?
? U.S. Mailing Address:              ?????????????????????????????????????????
? Phone Losers Of America            ? FTP Site: FTP.FC.NET                  ?
? P.O. Box 3642                      ? directory pub\deadkat\incoming\PLA    ?
? Corpus Christi, TX 78463           ? (Thanks to Disorder & Deadkat!)       ?
??????????????????????????????????????????????????????????????????????????????
? E-Mail:                                                                    ?
? Internet: rbcp@big12.metrobbs.com (To contact RedBoxChiliPepper)           ?
?           cactus@basenet.net (To contact Zak a.k.a. el_jefe)               ?
?           collcard@big12.metrobbs.com (To contact Colleen Card)            ?
??????????????????????????????????????????????????????????????????????????????