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Title: Building Online Power
Author: Cayden Mak
Date: April 19, 2022
Language: en
Topics: organizing, internet, power
Source: Retrieved on 2022-05-16 from https://anarchiststudies.org/onlinepower/
Notes: This essay appears in the current “Power” issue of Perspectives on Anarchist Theory (N.32) and is available from the Institute for Anarchist Studies here! AK Press here! and Powell’s Books here!

Cayden Mak

Building Online Power

Mark Zuckerberg, the CEO of Facebook, likes to claim that his company’s

goal is to bring all the world’s people closer together through

networking. That’s a truly astounding fiction, as Facebook – and

effectively all of the firms dominating the internet today – are

motivated to capture all of human experience as “behavior” from which

they can extract value in order to sell more advertising.

But what if the internet wasn’t just a medium for extracting the raw

materials of this new means of production? What if we treated the

internet seriously as a place – a location where people spend their work

and leisure time, not just in transit, but in community? There is more

than one way to do politics and build a community on the internet, and

in spite of the current dominance of surveillance capitalism as the

model for governing the web, it is not the logical conclusion of the

technology itself. Rather, it’s the consequence of social, political,

economic, and legal processes, as Shoshana Zuboff argues in The Age of

Surveillance Capitalism.1

The internet as we experience it is a designed system that is itself the

result of systems of power that are much older, and perhaps less

visible, than it is. Therefore, it is possible – and necessary – to

contest for power online. However, our existing models for online

organizing are heavily focused on mass mobilization, utilizing the web

as a communications medium connecting interested individuals to

organizations and one another.

At 18 Million Rising, we’ve been at the forefront of trying to figure

out how to move away from the mass mobilization/communications model of

online organizing and toward models that foreground humans and,

hopefully, help foster a different kind of internet. Founded as an

organization specializing in mass mobilization through email and

petitions, we’ve evolved to include a variety of other tactics while

keeping those tools in our toolbox for strategic moments. We primarily

organize young Asian Americans, a group of people more heavily online

than any other race/age demographic, and for whom belonging may be

particularly elusive. Our generation, often stuck between the home

cultures of our parents and their homelands and the popular and

political culture of the United States, frequently struggles to find

belonging offline.

To make matters more complex, the term “Asian American,” in the popular

imagination, spans a universe of stereotypes that young Asian Americans

often feel at war with. The origins of the term, of course, are in the

Third World Liberation Front, when Asian American organizers were on the

hunt for a descriptor that felt new, fresh, and relevant to the

political work they were undertaking. Since the 70s, the term has been

defanged and turned into an almost meaninglessly general census

category. Also since the 70s, who might count as Asian Americans has

been shaped by U.S. imperialism, immigration policy, and globalization,

making potential members more diverse, and dividable, than ever before.

18MR’s work is particularly urgent because of the ways the social and

economic pressures placed on our generation are separating them from

other communities. We’re more likely to have moved to cities away from

our families of origin for work. We’re often burdened with heavy debt,

while at the same time serving as the young professional or creative

vanguard of gentrification in cities across the continent. We’ve watched

our civil liberties be eroded by the expanding national security

apparatus after 9/11. While young Asian Americans trend leftward, it’s

by no means a given that we will be full-throated participants in social

movements. And there is an expanding counterweight: the rise of

right-wing movements both in our nations of origin and in the United

States point to the growing possibility many of our people will be

recruited away.

We found, starting very early on, that the people we were most trying to

reach were tech savvy and highly skeptical. They were critical and

thoughtful, often seeing through the somewhat manipulative clickbait

tactics popular at the time, and which still reign in certain digital

programs. They were asking earnest questions about what it means to be

Asian American – and demonstrated time and time again that they wanted a

political home that could host difficult conversations about our role in

movements for racial, economic, gender, and environmental justice. We

upped our game because we saw those early indicators, and it means our

work continues to be robust, relevant, and incisive nearly eight years

on.

Five Questions to Use the Internet for Power

These five questions – which I return to on a weekly basis to inform our

strategy and tactics – are necessary but not sufficient for the task of

treating the internet as a true place. I hope you’ll find them useful in

your organizing.

Question One: What principles guide our work online?

Developing a set of shared principles may seem straightforward, but it’s

critical. There are some tensions that are worth articulating here that

we’ve encountered in developing our own operating principles. While they

certainly aren’t unique to the internet, the way that people use the

internet often amplifies these tensions in our day-to-day work.

In particular, there is a tension between rigidity and flexibility. One

of the greatest challenges of building a comprehensive organizing

strategy for the internet is the sheer speed and volume of information

and interaction. Being clear about what your principles are, while

articulating them with the flexibility to respond to a swiftly changing

landscape, is vital to being able to make decisions in alignment with

your principles in the first place. On the other hand, principles that

aren’t rooted, that you cannot articulate in alignment with a broader

radical tradition, don’t serve as bulwarks against the pull of trends or

fads.

A strong set of principles can guide your political formation through

tricky questions of what tools to use and why; how to respond to

punctuated moments of collective grief, rage, or joy; and keep the

collective on track when defining who “your people” are. 18 Million

Rising’s operating principles articulate a clear politics of collective

action in the service of our anti-racist, anti-capitalist, and

anti-imperialist analysis that also complicates our relationship with

technology itself. While the internet is critical for howwe do our work,

the people remain why – fetishizing the tools takes us further from our

why. Getting clear, and staying clear, even when the waters you’re

navigating are murky, builds trust and allows you to engage in

principled struggle within your team and more publicly with others.

Question Two: Who do we need on our team so we can co-create a

transdisciplinary strategy?

We intentionally don’t run 18 Million Rising like a conventional

nonprofit. Every day, I’m trying to figure out how to distribute

leadership among my small team – composed of individuals with a wide

range of relevant skills who are experts in their discipline – in ways

that allow us to move forward with deep alignment and help us learn from

one another to improve all our efforts.

While you might not be organizing within a formalized structure like we

do, these questions are still relevant to developing your team. Division

of labor is a necessary consequence of engaging in struggle online: you

may need people who think about product and user experience, people who

write code, people who produce still and moving images to complement

your work, people with the facilitation skills to manage community,

people who think about operational security online and addressing

threats to the group, or people with any number of a broad host of other

skills. There won’t be any one person who has all of them – it’s simply

impossible to grapple with the complexity on your own.

To engage in transdisciplinary strategy is to engage in principled

struggle across expertise. Being able to consider form and content at

the same time – and understand how they are constantly shaping each

other – is critical to being effective on the internet. At our best, our

team operates from a deep trust of one another and our people, and at a

speed where we are constantly sharing and challenging one another to

expand our understanding of everything from movement dynamics to tech

tools.

While we can’t all master one another’s skills, we can share a political

analysis of the tools of our respective trades. That analysis can inform

both how we show up for each other and what we ask of each other in our

day-to-day work. It helps us see the intersections of our expertise and

develop an interdependent way of looking at the work that makes every

move intentional and considered. Our members respect us for this

discipline.

Question Three: What do we want people to feel, and how do our

principles inform the politics of those feelings?

Some theorists of the economy of the internet have argued that the web

is an economy of attention – with such a dizzying profusion of content,

the thing that comes at a premium is attention. This turns the logic of

the era of broadcast media on its head in a way that has broad

implications for issues of censorship and speech online. In such an

information-saturated environment, how do people make decisions about

what they pay attention to?

I like to tell my team that people choose what to pay attention to based

on how content makes them feel – what’s the overall affect, or emotional

content, of your offering? Affect is deeply political: the way we

understand ourselves and our groups informs how we respond emotionally

to news, analysis, and calls to action. It is also mutually

constitutive. How we feel about the world around us impacts how we

understand our identity in relationship with others.

Understanding that affect can be manipulated, and manipulative, is key

to differentiating your work as organizing. Organizing helps people

understand the things they’re already feeling. At 18MR, we already know

many of the folks who trust us for insight and analysis are used to

feeling a particular way about the world. Helping them locate themselves

and feel what it feels like to be in right relationship with the world

around them is the work of creating belonging.

Question Four: How does our work engage in placemaking online?

We approach all of the content that we put out, regardless of platform,

as a body of work. It’s not just about putting together a communications

plan for a campaign or project, but rather projecting a sense of place

through a combination of aesthetics, analysis, and effective action.

It’s not about the content itself so much as it’s about an approach to

the content – we create opportunities for our members to see themselves

reflected in our work: their aspirations, values, and visions for the

world as it should be, not just as it is.

Placemaking offline originates in city design philosophy that is

oriented towards humans instead of catering to motor vehicle traffic or

commerce. Principled placemaking is rooted in the ways that local

communities already use the spaces in which they live and is informed by

input from broad swaths of that community. It also isn’t a one-time

process, but rather iterative in response to evolving needs.

Therefore, placemaking online needs to be similarly oriented toward

human beings. The results of successful placemaking on the internet are

reflected in our members’ willingness to give us candid feedback, the

kinds of rich conversations that happen on our social media posts, and

the sense of belonging we foster among our members. Additionally,

because the content we create can, and does, get ported across platforms

and reposted by other accounts, it’s important that people can

immediately identify it as coming from us, no matter where it shows up.

Online placemaking is about a critical combination of writing style and

design elements with principles, strategy, and affect.

Question Five: How do we envision our collective efficacy?

All of these things combined together don’t necessarily mean you’re

building power. The fifth and final question is exactly about power:

when we think about what we do with all the work we put into the first

four questions, the fifth asks, to what end?

Strategies that focus only on the community itself fail to contend for

power in any meaningful way. While the relationships that are built and

the analysis that is developed is critical to success, it is collective

action that will keep people coming back for more.

I should also warn that rigorously answering the first four questions

should protect you from drifting toward prioritizing the technology

itself over the goals of your organizing. Insulating your thinking

against the fetishization of particular tools is critical to building a

sense of collective efficacy. And an engaged, disciplined membership

will also mean you’ll get pushback against campaigns where the form and

the analysis don’t align.

What I usually call the “given form” of online organizing will be

familiar to most people: the petition and email, often with a thoughtful

social media or content strategy thrown in on top. This approach is

primarily focused on mass mobilization – deft writers might be able to

politicize new folks around an issue this way, but it’s more likely that

you’re turning out support from people who have already been activated

around the issue in the past. The form is useful when you’re trying to

convince a target with power to act in ways that benefit your community

or prevent harm. However, the form doesn’t necessarily lead to building

power.

At 18MR, we think of our collective efficacy in more than one way.

First, we do acknowledge the way mass mobilization tactics serve many of

our goals. We keep these tools in our toolbox for this reason, and

they’re clearly legible to members. However, we also know that there is

work to do that doesn’t involve asking a legislative body to pass or

repeal a law or a judge to grant a stay on a deportation order, for

instance. Especially through principled collaboration with other

movement organizations that specialize in other forms of organizing,

we’re able to model action that is expansive and generative.

Exploring – and sometimes developing – new tools for our people to see

and experience collective efficacy online pushes us toward new forms.

I’m particularly interested in finding forms that emphasize depth over

breadth and create space for personal as well as social transformation.

I’m interested in a much more nuanced field of practice that is also

about how we build the future world in our everyday relationships, as

well.

Building the Internet for Movements, Not Brands

You may have noticed that these five questions are deeply intertwined. I

don’t think that they’re questions you answer once and then proceed to

develop campaigns. They’re meant to be a guide to an iterative process

of asking difficult questions about what you’re doing online, how, why,

and for whom. Engaging uncritically with technology means having our

work dictated by the constraints of that technology.

In order to contend for power online, we are intentionally and

rigorously interfacing with some of the most insidious parts of

surveillance capitalism. As we do so, we’re trying to adjust the

expectation for what organizing can look like online. A movement

organization is more than a brand: brands are produced for consumption,

but a movement is space for participation and power.

To abandon the internet as a site of struggle is not just to give into

corporate power, as they work to enclose the online commons. It’s also

to concede a vast and undefined territory to the far right – cults of

conspiracy, white supremacy, and violent nationalisms that run rampant

even in seemingly mainstream online spaces.

We live in a time of tremendous opportunity for online action. Beyond

the work that we have already done at 18MR, there’s a constantly

expanding horizon for what we could do. For instance, the possibilities

for new kinds of international solidarities in a time of increasing

authoritarianism and state repression are underexplored. The global

pandemic also means more people are seeking belonging online, which is

an opportunity and a threat.

The internet itself will not yield transformation and greater freedom

unless we act on it strategically and in alignment with our values. It’s

my hope that this offering can be of use as we contend for power on the

internet, using the internet.

---

Cayden Mak is Executive Director at 18 Million Rising, a national

organizing formation for young Asian Americans online. He is a movement

technologist whose work focuses on making technology work for the

people, while fighting coercive, extractive, and carceral technologies.

He is the 2019 recipient of the Everett C. Parker Award for his work on

media justice and internet freedom. He lives in Oakland, California.