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Title: The Information Railroad
Author: Jon Bekken
Date: 1994
Language: en
Topics: information, Libertarian Labor Review, technology, internet
Source: Retrieved on 27th January 2021 from https://syndicalist.us/2017/07/29/the-information-railroad/
Notes: From Libertarian Labor Review #17, Summer 1994.

Jon Bekken

The Information Railroad

Everywhere you turn, nowadays, you bump into the information

“revolution.” Politicians prattle about information “super-highways,”

national competitiveness and better jobs. Transnational corporations

shift data-entry and computer programming work to Barbados and Ireland,

using computers, fiber-optic lines and satellites to move data back and

forth. Cable companies promise 150, 300, 500 cable channels – and have

scores of Home Shopping Network imitators in development. Computer

workstations automatically monitor the number of key strokes per minute

in many workplaces, and report that information to the boss. Computer

networks make it possible for labor activists and others to keep in

almost-instantaneous contact with each other, to coordinate

international campaigns and to access a wealth of information.

Vice President Albert Gore speaks of “a planetary information network

that transmits messages and images with the speed of light from the

largest city to the smallest village on every continent.” This, Gore

promises, will lead to

robust and sustainable economic progress, strong democracies, better

solution to global and local environmental challenges, improved health

care…. help educate our children… It will be a means by which families

and friends will transcend the barriers of time and distance. It will

make possible a global information marketplace…

Gore advocated five principles upon which “information highways” should

be based: private ownership, competition, minimal regulation, open

access and universal service. The U.S. effort would “be built and

maintained by the private sector,” Gore said, and he encouraged other

countries to do the same. Gore concluded by exulting that

telecommunications links “strengthen the bonds of liberty and democracy

around the world. By opening markets to stimulate the development of the

global information infrastructure, we open lines of communication…”[1]

Similarly, Commerce Secretary Ronald Brown issued a report, “Putting the

Information Infrastructure to Work,” which promises “a fundamental

change in the way we work, the way we learn, the way we communicate.”

Brown looks to information technology to enhance U.S. competitiveness,

speed electronic commerce, improve health care, improve the environment,

sustain libraries “as agents of democratic and equal access to

information,” and provide government services faster and more

efficiently.[2] President Clinton’s science advisor agrees: “Information

highways will revolutionize the way we work, learn, shop and live.”[3]

And Gore promised Communications Workers of America members 500,000 new

information jobs in the next 18 months.[4]

Computer, cable television and telephone services are. converging –

today it is technically possible to deliver similar services over each

of these networks, at much higher volumes than was possible just a

decade ago. Hype about the “information superhighway” is nearly

inescapable. Whether we like it or not – and we are told that we will

like it –corporations are wiring the land, developing a host of new

information and video “services,” and deploying information technologies

in our workplaces. Indeed, they began deploying earlier versions of

these technologies more than ten years ago. But these systems have not

been developed with our needs in mind, and to the extent that workers

have been consulted at all it has been only as potential consumers. Now

the government is trying to speed the course of these developments in

ways that would strengthen the corporate stranglehold on what could be

an invaluable community resource.

Highways, Webs & Railroads

A great deal of energy has been expended debating the most appropriate

metaphor for discussing the evolving system, which the Clinton

administration originally described as a National Information

Infrastructure. This never caught on, whether because it’s an awkward

phrase or because people couldn’t figure out just what was being

proposed (after all, infrastructure includes everything from schools to

sewers). Instead, politicians, corporate officials and journalists began

speaking of an “Information Highway” (which quickly metamorphosed into a

superhighway), a much more concrete metaphor, and one that quickly

spawned a host of associated metaphors (Highway Robbers, Potholes, Road

Kill, Toll Booths, On Ramps, etc.)

At a recent labor conference many people challenged the “superhighway”

metaphor, arguing that highways are lifeless, ugly, unfriendly places

(they preferred to think of the emerging information systems as a web –

a living, interdependent organism). Others favor “superhighway”

precisely because the emerging system looks to be lifeless, a

fiber-optic scar across the land. Others thought the emerging systems

looked more like a Shopping Mall where everything is for sale and people

and ideas are tolerated only if there is money to be made off of them.

This debate over metaphors is an argument over how we should think about

the emerging system – its possibilities and dangers, its structure, how

it is controlled. To see it as a Shopping Mall is to position it as an

abomination; a Web is a much friendlier concept (and one that proponents

hope would shape policies in a more congenial direction). Each of these

visions is technologically possible, but none really captures the

essence of what is presently being built. Thus we are offering our own

metaphor, the Railroad.

While railroads and highways both get people and goods from place to

place, there are important differences. Ugly as they may be, highways

are accessible to any automobile or truck (most exclude bicycles and

motor scooters) on equal terms. You might be required to pay a toll

(particularly out east), but you go where you want, carry what you will,

and move at your own rate of speed (subject, of course, to speeding laws

and the highway patrol – restrictions which have led some to favor

lnfobahn as a metaphor, after the German autobahns which are reputedly

free of such annoyances). Highways are owned by the public.

Railroads, on the other hand, are privately owned. (Passenger service is

provided by a government-owned company, Amtrak, but it leases access to

rail lines.) The companies which operate them generally have a monopoly

over their particular routes, and they can set rates and policies

subject only to the constraints of the capitalist marketplace. The

owners determine the routes, which towns will be served and which (the

vast majority) will not. They decide which services they will make

available. You don’t drive on a railroad, you are cargo – just like the

coal and other goods being hauled from place to place.

The railroads have organized their business in such a way as to make it

practically inaccessible for the majority of the population (the

railroads don’t handle small freight, many communities lack train

service, passenger trains run so infrequently, and so poorly, that they

are impractical for most people). The service the railroads provide the

general public is impoverished and centralized, but this way of running

railroads has proven highly profitable to those in charge.

The railroads are like the emerging information system in another

important way – they were built on the wholesale theft of valuable

public resources. Railroads received massive land grants from the

government in exchange for building railroads. By right the railroads

ought to belong to us, the entire population, since they were built on

our land (often land still held by native Americans) by ill-paid workers

with money largely raised from the sale of more of our land. Similarly,

the Information Railroad is being built on the back of a publicly owned

network of computer networks, the Internet (so called because it is less

a physical network than a system for coordinating the informational

resources of hundreds of computer systems across the country and the

world). Much of the financing for building the system is coming,

directly or indirectly, from our taxes, and much of the information

being bought and sold is ours as well.

As communication scholar Herbert Schiller notes, the Clinton plan is “a

blueprint for corporate domination” sold through the same empty promises

that were earlier used to sell radio, television and cable:

The nation’s information/media/culture sector is currently the site of

sweeping transformations… Stunning corporate mergers and acquisitions

among telephone, computer, cable and entertainment companies, each of

them already dominant in their field, are preparing the way for … an

unprecedented corporate enclosure of national social and cultural

space.[5]

Access

It seems clear that many people will be kept off the Information

Railroad routes. A growing number of people – about 7 percent – do not

even have basic telephone service, let alone the computers, modems and

high-quality lines needed to hook into computer networks. Far fewer

people are hooked up to cable television – the other distribution

system. Industry is urging the government to abandon even the pretense

of universal access for new communication services. Although Vice

President Gore suggested that connections to libraries and public

schools should be subsidized in the name of universal access (though

this would at best set up a distinctly second-class access system for

the poor, particularly in an era where both are being starved of the

resources to provide even their present functions), a former Federal

Communications Commission research director argues that universal

service policies would discourage investment (indeed he advocates

letting rates for local phone service rise to market levels).[6] Plans

filed by four telephone companies with the Federal Communications

Commission for “video dial-tone” networks (which would upgrade telephone

networks to also deliver movies, television and information services)

illustrate why telecommunications companies want to dump universal

access requirements. Pacific Bell, Ameritech, Bell Atlantic and U.S.

West propose to build their networks almost entirely in wealthy areas.

Similarly, when Nynex decided to test the market for interactive

services it chose three luxury apartment buildings in wealthy Manhattan

neighborhoods.[7] The reason is very simple, that’s where the money is.

Information has traditionally been available to the general public

through a relatively democratic institution, the public library. Those

with money could get information more conveniently (and sometimes more

quickly) by buying their own copies of books, magazines and specialized

publications, but vast amounts of information were made available

through libraries free of cost to anybody able to read it. The Internet

is organized on the same principle, but with the difference that anyone

can make information available. Increasingly information is being

withdrawn from this free public sector and being transformed into a good

for sale. Private information vendors have made more information

available, but at a price that puts it out of reach of all but the

wealthiest. Much of their products are simply electronic compilations of

government information that was once available free of charge through

government documents libraries; the government is eliminating many of

its publications and much of this information, gathered with our tax

dollars, is now available only to those who can buy it.[8]

Big Money, Small Dreams

These technologies could easily be used to create a truly public

information system, with terminals available to all at public locations

(libraries, post offices, stores, schools, workplaces, and union halls)

containing a wealth of information (about employers, social services,

local events, political concerns, etc.) that people could use to help

them in their daily lives. Such a system could provide useful

information and, more importantly, it could provide an opportunity for

people to communicate with each other – to distribute alternative

information, to air their views, to make contact with like-minded

people. A truly democratic communication system is technically quite

feasible.

But that is not what the corporations have in mind. They see the

Information Railroad as a means to deliver products and advertisements

to a passive consuming (and paying) audience.

On this point the cable operators, phone companies, computer makers and

broadcasters are all agreed. Although they are battling to achieve their

cut of the traffic on the highway, they are unanimous in seeking to

exclude the public’s participation and interest….

In the long run … hardware sales will be dwarfed by the golden flows

that will be extracted from the viewing public for the shows, games,

films and specialized data that will be transmitted. Private ownership

of the electronic highway confers the right to determine who and what

will be given access…

While the electronics and cable companies… claim, for example, that

interactive TV heralds the arrival of viewer participation and autonomy

already announced plans for the new services belie this promise. Most of

the interactivity, in a corporateowned and sponsor-supported system,

will inevitably be directed to the future invasion of the home with

marketing messages …

In addition to the established home shopping networks, cable programmers

are waiting in the wings with channels devoted to advertisements, game

shows, food and the Macy’s catalogue.[9]

A trade magazine recently listed scores of new cable channels – among

them TACH: The Auto Channel, Television Shopping Mall, Lincoln Mint

Network (an interactive shopping “service” complete with

coupon-dispensing device in your home), Catalog 1 (a Time Warner-Spiegel

joint venture featuring 16 upscale catalogs), and a host of music,

movie, talk and sports channels.[10] Cable companies talk of 500-channel

systems, but most of these channels would be devoted to advertising, to

home shopping (even though industry surveys show that 71% of cable

subscribers reject such “services”),[11] and to pay-per-view services.

There is no money to be made by developing systems – labor channels,

public access, dossiers on major corporations with information on their

labor and environmental policies (as distinct from information on

credit-worthiness and stock prices, which find a ready market), etc. –

in which people can talk to each other about our common problems, and

therefore they will be put on line only if we buy the bandwidth

(inevitably the corporations will be able to outbid us) or we force the

owners to open up spaces for the public.

The Information Railroad is not being built by public interest groups,

it is being developed by the giant corporations that already provide

telephone and cable television. A $26 billion merger between the Bell

Atlantic telephone company and cable giant Tele-Communications Inc. that

would have given the merged firm control over phone or cable lines going

into more than 40 percent of American homes (and a good deal of the

programming carried over those lines) has fallen through. But plenty of

other corporations are lining up at the trough looking for a piece of

the action.[12] The recent Viacom/Paramount merger, for example, brings

together a distributor (Viacom is one of the largest cable operators in

the country) and a content provider (Paramount makes films, publishes

books and owns sports teams), positioning them to own and control both

what we receive and the channels we get it over.[13]

Companies already make about $12 billion a year, primarily by selling

information on a pay-per-use basis to computer users (lawyers, stock and

currency brokers and similarly well-heeled interests are the primary

customers, and most of the commercial services now available are

targeted to their needs – thus there are two competing services

providing the full text of all U.S. court decisions and other

information for lawyers, but none targeting the more numerous homeless

population). They hope to expand in part by broadening the range of

information made available and marketing it to new audiences, but also

by getting us to pay for information which is presently available for

little or no cost.

The High-Tech Jobs Machine

Much of the money driving the Information Railroad isn’t seeking to

communicate with the general public, however. Rather, corporations and

other institutions have been investing heavily in telecommunications for

several years in order to develop and control global business operations

and increase the flow of profits by moving work, goods and money around

the world almost instantaneously.[14] A recent AFL-CIO Executive

Committee statement on Telecommunications Policy embraced Clinton’s

national information infra-structure proposal, but urged “policies to

encourage a unionized, high-skill, high-wage workforce … [and] to

promote a positive trade balance…”[15] This is precisely what Clinton

and the corporations do not have in mind.

While corporations have good reason to believe that these technologies

will help improve profitability, there is no reason to believe the claim

that high tech jobs will restore American “competitiveness” or create

secure, well-paid jobs. Although a handful of high-tech workers

(engineers, computer programmers, etc.) are well paid, most workers in

computer and other high-tech firms earn miserable wages working in

unsafe conditions for subcontractors driven by ruthless competition.

Thousands of workers in California’s Silicon Valley, for example, work

with toxic chemicals for about $6 an hour (no benefits). If they object

or try to unionize their plants are closed and the work transferred to a

new sweatshop, whether in the U.S. or any other country where cheap

workers can be found. Sometimes these electronic sweatshops go bankrupt

owing thousands of dollars in back wages to workers. These workers are

prisoners of the “virtual corporation,” where manufacturers such as IBM,

Digital Microwave and other industry giants contract out their

manufacturing operations to fly-by-night contractors; the resulting

corporate “flexibility” is highly profitable to the bosses, and helps

keep U.S. workers “competitive” with our fellow workers around the

globe.[16]

Nor are engineers and programmers immune from “competitiveness.”

Telecommunications, computer and other information industry firms are

laying off hundreds of thousands of workers around the world as they

turn their technology to the task of eliminating high-paid workers. And

much of the surviving work is being transferred to countries like India

and Ireland where skilled workers can be hired much more cheaply than in

the U.S.[17]

Universities and schools are also succumbing to the lure of high tech

exploitation. The State University of New York, for example, is trying

to increase faculty “productivity” by offering courses and even entire

academic programs via the information railroad. Lectures can be carried

by video or as computer files, class discussions and papers by email,

and students’ progress monitored by computer. One lecture can be shown

to thousands of students around the world, exams can be graded

automatically, classrooms and libraries can be phased out, and faculty

can be laid off as students are increasingly “taught” by cheap,

automated systems.[18]

Centralization

The Internet is essentially a cooperative. Although it was started with

Defense Department funds to link researchers around the country, the

Internet now links over 1.5 million computers in 50 countries. Users can

scan libraries for obscure books or locate a unionist in another country

who shares an interest in a particular corporation’s plans. “The

Internet’s structure encourages participation and involvement. User

contributions have sustained resources like bulletin boards and

archives, which offer others easy access to information… And it is run

democratically, with users on diverse sites participating in network

administration and maintenance.”[19]

The Internet also suffers from shortcomings. Aside from the handful of

cities with established “FreeNets” (local access centers allowing people

to hook into the internet by phone), users must pay hourly access

charges unless they are affiliated with a University or other

institution connected to the Internet. As a result, most Internet users

are affiliated (as students, workers, etc.) to universities or other

government agencies, hundreds of thousands of other users are on

commercial networks (CompuServe [owned by H&R Block], America OnLine,

Prodigy, etc.) that already charge for information on a pay-per basis

and reserve the right to control the types of information they

distribute. In addition to charging users, Prodigy (owned by IBM and

Sears Roebuck) sells advertising on the bottom of each screen. People on

these corporate networks pay more than do Internet users, but while they

don’t always have access to the full range of Internet materials they

can access a variety of for-profit databases not available over the

Internet including the full text of many newspapers,[20] latest stock

prices, weather and travel info, and specialinterest discussion groups

similar to, but not interconnected with, those on the Internet.

In any event, federal funding of the Internet ($12 million) is scheduled

to end next year, as the feds award new contracts for information

networks to private vendors. The Internet will continue for several

years even if it is displaced as the primary system, but as more and

more people sign on and the funds for maintaining and expanding the

system dry up it will increasingly become unreliable. And, of course,

much of the information currently available over the Internet is likely

to be shifted to the for-profit systems, where providers can charge for

access. Indeed, the National Science Foundation recently announced that

it is awarding five key contracts to telephone companies (Pacific Bell,

Ameritech, Sprint, MFS and MCI) to operate Internet Network Access

Points and the new Internet highspeed backbone. Many users fear the

telephone companies will seek permission to price service by usage

(presently Internet-connected institutions pay a flat fee for

connection) and are lobbying against metered pricing in order to

preserve the free flow of information through the Internet.

Stopping the Railroad

If current developments continue, the Information Railroad will develop

much as radio, television and cable before it – as a system for selling

goods and deadening minds with an endless stream of corporate-produced

programming. The economic benefits will largely be limited to the

handful of giant corporations that provide the programming and own the

railroad lines that deliver the endless stream of advertisements and

pay-per-view offering to our homes. And the alternative communication

systems that have been developing on the Internet and on similar

nonprofit networks will be forced to the margins.

But there are other possibilities. Many labor and other social movement

activists are using computer networks to coordinate their efforts

nationally and internationally, to mobilize international solidarity, to

share information. When the Chinese government massacred its citizens

near Tianamen Square, dissidents transmitted detailed, vivid reports

instantly by fax, telephone and computer networks to activists

throughout the world. During Yeltsin’s recent coup, activists countered

the official lies with first-hand reports which were distributed over

networks affiliated to the Association for Progressive Communications

(in Canada the WEB, in the U.S. LaborNet and PeaceNet). Rank-and-file

workers in the auto, airline and trucking industries share information

and ideas over LaborNet computer conferences. Workers in Mexico,

Indonesia, Russia and other countries post news of their struggles, ask

for (and distribute) information about transnational corporations

operating in their area, share information about toxic chemicals and

other hazards. The IWW’s Industrial Worker is produced by groups

scattered across the U.S. and Canada, using electronic mail to find

information, edit and discuss articles, and transmit the final articles

to Chicago for printing.

In the 1980s, Spanish dockworkers in the Coordinadora union proposed

developing a computer network that would link all the European ports

(and would be accessible not only to union officials but to any

dockworker), and which would make available information on all the major

shipping companies, on working conditions, and on labor disputes

(thereby preventing shippers from moving from port to port to unload

scab goods or to play workers off against each other). That proposal was

never implemented, but as computer networks become more widespread it is

quite feasible to link workers in every plant companies operate around

the world. Such networks could help rank-and-file workers to counter the

bosses’ international strategies with their own and to mobilize nearly

instantaneous international campaigns.

Several years ago, Sam Dolgoff pointed to the decentralizing and

democratic possibilities opened up by the “cybernetic revolution.”

Computers and modern telecommunications networks make decentralized,

non-hierarchical decision-making more feasible, and indeed more

efficient than centralization and bureaucracy. Dolgoff noted the vast

amount of information even then being distributed over the Internet by

scientists, educators and others “who are now already self-organized

into local, regional, national and international federations [which]

freely circulate information…”

The unfoldment of the new society will depend greatly upon the extent to

which its self-governing units will be able to speed up communications;

to understand each others’ problems, and thus better coordinate their

activities…. The new technological revolution could expedite the

disappearance of the parasitic institutions of the state and

representative government. …

The organization of the new society will not, as in the state or other

authoritarian associations, emanate from “the bottom up” or from “the

top down” for the simple reason that there will be no top and there will

be no bottom. In this free, flexible organization power will naturally

flow, like the circulation of the blood, throughout the social body,

constantly renewing and revitalizing its cells.[21]

Dolgoff noted that the very same technologies which could open new roads

to freedom could be used (and were being used) for very different ends –

to regiment individuals and obliterate human values. The new society is

not technologically determined, rather we must develop and fight for our

own vision of the future.

Information & Power

The following excerpt from a proposal by the Spanish Coordinadora

dockworkers union, “Information and the Construction of Socialism,”

presented at a conference of alternative dock workers unions in Hamburg,

Germany in 1985, was translated by Carlos Betancourt and Peter Waterman.

He who has information has power. The collection and use of data and

information about objects, persons, groups or peoples one wishes to

dominate or exploit – this is the secret of the accumulation of power,

the manipulation of persons, groups and peoples, the exploitation of

natural resources, of natural and human behaviours at the end of the

20^(th) century….

The alternative to the monopolistic accumulation of information is the

socialization of information: access to data centres by those persons,

groups or peoples about whom information is accumulated in such data

banks. Against monopoly, diffusion….

The existence of secret data banks is not only dangerous for the

‘informatised’ (not the same as the ‘informed’) but is as – or more –

dangerous than the existence of arsenals of weapons …

In so far as wages and conditions demands are concerned, we need, in the

first place, to emphasise the necessity for access to information. In

the same way as there exist health and safety committees, there is an

undeniable necessity for information-access committees….

In relation to the ports movement

The transport of commodities is the point in the chain of control least

dominated by the capitalist structure. Production is strictly controlled

by the rigid structure of the enterprise. Consumption is fully dominated

by the extreme vulnerability of the isolated individual. Spatial

mobility in the transportation of commodities implies a certain distance

from immediate control by the instruments of the enterprise structure.

And it is here where world capitalism is currently fighting its

fundamental battle. And, within transportation, it is precisely in the

movement of commodities within ports that there continues a possibility

for exercising some kind of counterpower with a certain degree of

autonomy and strength…. ·

[The alternative port workers movement should] create information

centres which can be used by the base at different points: ports,

autonomous trade union organisations, national and international

coordination. Such information centres, characterized by their openness,

accessibility, participation, and by their ascending, descending and

horizontal diffusion, should be administered by representatives of the

base, or those serving them, and supplied with the necessary material

equipment (computer information bulletins, magazines, data centres,

etc.).

We would also suggest that the contents – the data to be worked upon,

stored, systematised, analysed, distributed – should be the following:

Working conditions, skills, wages, collective agreements, standards,

laws and working rules, etc.; Trade union experiences, organization,

strategies, campaigns – especially solidarity campaigns –coordination,

etc.; …. Documentary archives, magazines, articles, documents relative

to matters of interest….

Labor Resources Online

(This section is largely obsolete, based upon a network of list-serves

and bulletin boards long since superseded by more powerful technologies

also more susceptible to corporate control.)

LaborNet – Particularly strong on international labor news from Russia

and Asia, this rank-and-file net also offers industry and union specific

conferences in airlines, auto, graduate employees, IWW, National Writers

Union, teaching, Teamsters, etc. Inter-connected to the Internet, shares

conferences with EcoNet and PeaceNet (and with APC systems around the

world), $3 to $10 per hour on line. In Canada many of these same

services are available on the WEB. email: labornet-info@igc.apc.org; in

Canada, support@web.apc.org

AFL-CIO Labor Net – Several AFL-CIO unions operate conferences on

CompuServe, a commercial information vender owned by H&R Block.

Computer Professionals for Social Responsibility – among other projects,

they publish a useful free electronic newsletter: CPU: Working in the

Computer Industry email: cpsr@cpsr.org

RSI Network – A major industrial hazard of the Information Railroad is

repetitive stress injury for keyboard workers. This bimonthly electronic

newsletter discusses treatment, workstation design, case studies, etc.

Email: majordomo@world.std.com. The message should read: Subscribe RSI

Economic Democracy Info Net – EDIN maintains a Labor Issues section

containing government documents, labor law, and files on U.S. and

international labor issues. It is accessed via gopher. Type gopher

garnet.berkeley.edu 1250

Spunk Press maintains an anarchist/alternative (rather broadly defined)

electronic contact list which includes newsgroups, archives, electronic

newsletters, mailing lists and email addresses for publications.

Requests to: ian@spider.co.uk

1-Union – a syndicalist list (loosely speaking), where IWWs, DeLeonists,

anarcho-syndicalists and assorted Marxists discuss a range of issues and

share information on current labor struggles. Like most electronic

discussion lists, this is unmoderated, which means that the quality of

the debate is uneven and some participants are hostile to the list’s

stated goals. But the discussion is more productive (and more civilized)

than that found on lists such as the Anarchy list. email:

1-union-request@lever.com

The Amateur Computerist – a quarterly newsletter of historical and

theoretical arguments on computing and its utility to workers. For

electronic subscriptions: au329@cleveland.freenet.edu For the printed

edition send $5 (1 year) to R. Hauben, PO Box 4344, Dearborn MI 48126.

[1] Albert Gore, Remarks prepared for delivery to International

Telecommunications Union, March 21, 1994, emphasis added. (Distributed

electronically over IAMCRNet, International Association for Mass

Communications Research)

[2] “Brown Releases Report Highlighting Benefits, Barriers of National

Information Highway,” News Release, Department of Commerce, distributed

electronically. The full report (which I have not read – there is no

mention of barriers in the news release) is available for a charge from

the National Technical Information Service or electronically under the

documents/papers subcategory of the speeches/testimony/ documents

category on the iitf.doc.gov gopher.

[3] John Gibbons, quoted in John Burgess, “Can U.S. ride to prosperity

on ‘information highway?”‘ Minneapolis Star Tribune, May 10, 1993, lOD.

[4] Harry Jessell, “Gore stumps for superhighway bill,” Broadcasting &

Cable, June 20 1994, p. 36.

[5] Herbert Schiller, “Highway Robbers,” The Nation, Dec. 20 1993, p.

753.

[6] Peter Pitsch, “Disconnect the Universal Subsidy,” Wall Street

Journal , April 4 1994, p. Al2. This position is shared by many in the

industry, but is by no means uncontroversial. The head of QVC, a

home-shopping company that operates two cable channels and recently

tried to buy Paramount, calls for building two competitive information

highways. “If you have one wire, then you better have it be a common

carrier [like the telephone] and regulated within a true inch of its

life.” He seemed quite shocked when his interviewer argued for a single,

unregulated wire. Don West and Mark Berniker, “Barry Diller: TV’s Smart

Agent,” Broadcasting & Cable, May 231994, pp.19–30, esp. 26–28.

[7] Mary Lu Carnevale, “Coalition Charges Four Phone Firms With

‘Redlining’ in Adding Networks,” Wall Street Journal, May 24 1994, p.

B7; Leslie Cauley, “Interactive Trials Are Trials Indeed-Tough to Start

and Tough to Judge,” Wall Street Journal, May 18 1994, p. Bl.

[8] This discussion borrows heavily from an interview with Herbert

Schiller, “The Information Superhighway: Paving Over the Public,”

published in Z Magazine, March 1994, 46–50. ·

[9] Herbert Schiller, “Public Way or Private Road?” The Nation, July 12

1993, 65. Similar prospects await computer users, from the

advertisements built into the Prodigy system to the “Internet Ad

Emporium” promised in a recent press release from Multimedia Ink Designs

of Poway, California.

[10] Broadcasting & Cable, May 23 1994, special section “NCTA ’94.”

[11] Harry Jessell, “Cable ready: The high appeal of interactive

services,” Broadcasting & Cable, May 23 1994, p. 75. The article reports

that cable subscribers are willing to pay a few dollars more a month for

interactive services such as video on demand or information services.

The text claims there is widespread interest in interactive TV shopping

as well, but 71.1% said no when asked “Would you be willing to shop from

your home using interactive TV?” This even though other questions held

out the possibility of lower prices.

[12] Though there is a lot of hype too – the Yankee Group found that

would-be builders of the information highway aren’t spending nearly as

much money as they claim on interactive media. Pacific Telesis, for

example, claims to be spending $16 billion over seven years, all but two

billion of that was already slated for routine maintenance and upgrading

of its facilities. Ameritech claims to be spending $33 billion, Yankee

says it’s closer to $4.5 billion. John Keller, “They’ll Spend Lots But

Lots Less Than They Say,” Wall Street Journal, May 18 1994, pp. Bl, B3.

[13] Erika Wudtke, “Who’s watching the wires?” MediaFile, April/May

1994, 10.

[14] These issues were explored in several books by communication

scholars (long before information became a subject for politicians’

speeches) including Herbert Schiller’s Who Knows: Information in the Age

of the Fortune 500 (Ablex 1981) and Vincent Mosco’s Pushbutton Fantasies

(Ablex 1982). For a discussion of the impact of computerization on jobs

see Harley Shaiken’s Work Transformed: Automation and Labor in the

Computer Age (Lexington Books, 1986).

[15] Statements Adopted by the AFL-CIO Executive Council, Bal Harbour,

Florida, February 15–18, 16. Elizabeth Kadetsky, “High-Tech’s Dirty

Little Secret,” The Nation, April 19 1993, pp. 517–20. These issues are

also addressed in Glenna Colclough and Charles Tolbert’s Work in the

Fast Lane (State University of New York Press, 1992).

[16] For a running list of these layoffs and detailed discussions of

working conditions in the industry see CPU: Working in the Computer

Industry.

[17] For a generally optimistic assessment of these developments see

“Potholes along the information highway,” The Voice (United University

Professions, AFT), April 1994, 8–9, 15.

[18] Betsy Reed, “The Wealth of Information,” Dollars and Sense,

March/April 1994, 9.

[19] The National Writers Union has filed suit over this, noting that

newspapers and magazines are not paying the freelance and syndicated

writers who provide the bulk of their copy for the right to republish

their work in electronic form.

[20] Sam Dolgoff, The Relevance of Anarchism to Modern Society, Third

Edition, Charles H. Kerr, 1989, 30–31.