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Title: Eat the rich Author: Anonymous Date: Mar 29 2021 Language: en Topics: IWA-AIT, COVID-19, work, anarcho-syndicalism, direct action Source: https://libcom.org/blog/eat-rich-my-experience-hospitality-work-during-pandemic-28032021
With a provisional date set for the gradual reopening of the hospitality
sector in UK, now seems a prescient moment to reflect upon the
experiences of hospitality staff during the Covid-19 pandemic.
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While many staff will feel grateful to have a return date set in their
diaries (albeit provisionally), we should reject the much posited idea
of a âreturn to normalâ. Accepting such a move lets both government and
employers â many of whom have behaved disgracefully in the last twelve
months â off the hook. While the governmentâs furlough scheme has
ensured hospitality staff have had a source of income and have jobs to
return to in May, we should not accept the bare minimum as anywhere
close to enough.
For starters, there seems little reason why staff couldnât have been
paid at 100% of their normal monthly pay, as opposed to the 80% the
scheme currently offers. Given the base rate for hospitality is often
minimum wage (and even less for those under twenty-one or on
apprenticeship wages), arbitrarily cutting 20% of earnings only heaps
financial pressure on those already struggling. While work may have
stopped temporarily, food, clothes and other basic necessities cost no
less, while mortgages and rent to landlords (not known for their
compassion in times of crisis) still need to be paid.
Another pitfall of the furlough scheme, which some of my colleagues
experienced first hand, is its reliance upon the competence and honesty
of employers. Management teams fiddling with staff hours to make meagre
savings is not a new phenomenon, but in the context of furlough â where
staff pay is already reduced â the practice is even more reprehensible.
For example, a staff member with two children will work around child
care, so they may do two 10 shifts and one shorter 5 hour shift a week,
totalling 25 hours. However, there have been instances of employers
under-reporting staff hours, so the person working 25 hours in normal
times is only paid (again at 80%) for 20. Such discrepancies are not
only grossly irresponsible, they hurt workers in an industry already
both low-paid and precarious.
Rumours of a second instalment of the Chancellorâs âEat out to help outâ
scheme will also fill those working in the hospitality sector with a
sense of foreboding. While much may have been made of the scheme in
August â the press and government blustered plenty of platitudes about
how it would ârestartâ the economy â the reality for those working it
was hellish. While the big chains made plenty of lip-service about staff
health and safety being a priority during the pandemic, this sits in
stark contrast to what myself and many colleagues experienced:
management teams cannot claim to value the wellbeing of staff while they
continue to cut corners, solely to maximise profits for unaccountable
CEOs and board members. While the UKâs first lockdown was undoubtedly
lifted too soon, it is not within the remit of this article to offer
analysis of every (of the many) government failures from during the last
12 months.
Hospitality businesses reopened last July under the assurance they would
implement measures to ensure safe social distancing â this included
things like reduced capacity and introducing track and trace forms for
customers. While the nature of work in the industry does make social
distancing nigh on impossible at times (especially for those of us
working in already cramped kitchens), it was telling just how quickly
senior management teams abandoned all pretence of safety once âEat out
to help outâ was launched. Cramming in table upon table of guests would
be negligent behaviour at any juncture, but during a pandemic there is
no justification.
Another trend prevalent throughout the scheme was staff sickness, owing
to overwork and understaffing. While anyone who has ever worked a bar or
restaurant job knows there will be certain periods in a week (often a
Friday and Saturday) where you will be busy, staff being worked at an
unrelenting pace â there were a couple of days were staff were forced to
go without breaks â for a month is not healthy.
Management machinations did not stop at understaffing and overworking
during âEat out to help outâ. As the months progressed (and Covid cases
rose), more and more staff had to take time off to self-isolate. While
frustrating, the bosses did at least attempt to maintain a semblance of
transparency at first by keeping staff informed about self isolation.
Such transparency soon vanished however, when the head chef tested
positive for Covid. Despite displaying symptoms (a dry cough and
fatigue), the person in question filled in the daily Covid check (for
which normal staff were routinely badgered) online declaring himself fit
for work and attended work on at least two separate occasions. Once the
positive test had been shared with kitchen staff, people were both upset
and angry. A number of staff had been in close contact with the head
chef â who had insisted he was fine â so were justifiably concerned they
could have contracted Covid themselves. Rather than condemning the head
chefâs behaviour and allowing other staff to self isolate, which would
have been the correct procedure, management instead decided to close
ranks and add further deceit to the situation: at a gathering of the
kitchen team, we were informed not to seek Covid tests and to carry on
as normal, as well as being told the head chef had followed the âcorrect
protocolsâ. Such blatant gaslighting would have been deceitful enough,
but kitchen staff were also told not to share the news of the head
chefâs positive test, as this could cause âdisruption to the businessâ.
While the above is just one example in one industry, it is indicative of
a wider issue present throughout the pandemic: namely the interests of
Capital and its lackeys taking precedent over the safety and wellbeing
of the working class. Data on Covid deaths in the UK from last year
evidences this point, showing those working in precarious industries â
including chefs â far more likely to die from Covid than the general
population.
What can be done? In short: educate, agitate, and (most importantly)
organise. We have to remember we only have each other, and only by
fighting against bossesâ dirty tricks will we be successful in improving
our lives. Platitudes about âa return to normalâ also deliberately
misconstrue the fact life was miserable for those working in precarious
industries well before Covid. Shorter working weeks with no loss of
earnings, better wages for all and vastly improved sick and holiday pay
should be our minimum demands. It will not come through pandering to
politicians, of social democratic stripes or otherwise. Indeed, the
Labour Party seems more interested echoing far-right talking points
about âBritish Interestsâ and cosying up to Capital, than it does in
fighting for reduced working hours and better workplace protections.
Direct action and revolutionary trade unions will deliver far more
change than pinning our hopes on electoralism. Even doing small things
like chatting to coworkers about their frustrations/concerns is a good
starting point. Our own list of pandemic demands, including free PPE and
25 hour working weeks with no reduction in pay, gives a snapshot of the
things we should be fighting for. Hospitality staff, like workers in so
many industries, have been treated as disposable by both bosses and the
State during the pandemic of the last year (and beforehand). No more. We
should use our rage to built a better world.