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< Cutting off unnecessary complexity
By being able to keep track of people that I know, keep track of small but important details about them, and reminders for special anniversaries for them.
To add to 2pie's comment: what about a nextcloud instance, with a calendar for event and documents for notes about people? (possibly also overkill)
OK, maybe a CRM is a bit overkill for this no? Wouldn't a spreadsheet be sufficient for this?